大堂

蘇福爾斯萬怡酒店的評價

3 out of 5
蘇福爾斯萬怡酒店
4300 W Empire Pl, Sioux Falls, SD

評價

8.6

優異

10 分評分,優異;531 則評價中有 294 則" "
8 分評分,不錯;531 則評價中有 144 則" "
6 分評分,一般;531 則評價中有 56 則" "
4 分評分,欠佳;531 則評價中有 26 則" "
2 分評分,很差;531 則評價中有 11 則" "

9.2/10 

整潔度

8.8/10 

職員與服務

8.0/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

真實旅客

於 2019 年 7 月住了 1 晚

10/10 優異

Cori

讚好:整潔度、職員與服務和住宿狀況
We went there for the pool. It was nice to be the only ones in the pool area. Hottub and pool looked liked they had not been cleaned in a while.
於 2024 年 4 月住了 1 晚

10/10 優異

Gerald

家人同遊
讚好:住宿狀況
Very nice close to everything!
於 2024 年 4 月住了 2 晚

10/10 優異

Bryan (Brookings)

讚好:整潔度、職員與服務和住宿狀況
Great hotel and nice staff!
於 2024 年 4 月住了 1 晚
Stephanie M 於 2024年4月18日的回應
Thank you Bryan for the fantastic review! We appreciate the feedback and hope to see you again in the future!

10/10 優異

Stephanie

於 2024 年 4 月住了 1 晚

8/10 不錯

Judy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel room was newly updated and clean. Wish breakfast was included in stay, but fortunately there was coffee in the room.
於 2024 年 3 月住了 2 晚
Stephanie M. 於 2024年4月18日的回應
Judy, thank you so much for the review! We appreciate your feedback and are glad to see you had a great stay! We look forward to seeing you again the next time you are in the area!

10/10 優異

Stephanie

於 2024 年 2 月住了 1 晚
Stephanie M. 於 2024年4月18日的回應
Stephanie,Thank you for the fantastic score! We are so happy to see that you had a great stay! We look forward to seeing you the next time you are in Sioux Falls!

4/10 欠佳

allen

不滿:住宿狀況
Poorly run property. Limited parking in a very seedy part of town. Broken glass in parking lot suggestive of car window being broken into. Dirty room. No room service. Needs updates
於 2024 年 2 月住了 3 晚
Stephanie M. 於 2024年4月18日的回應
Allen, I apologize that you did not have a great stay! We try to provide the best service to our guests and we are disappointed we were not able to provide that this time.

10/10 優異

William

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property. Very clean.
於 2024 年 2 月住了 1 晚
Stephanie M. 於 2024年4月18日的回應
William, thank you so much for the review! We love to see when our guests had a great stay! We look forward to serving you again in the future!

10/10 優異

Michelle

於 2024 年 2 月住了 1 晚
Stephanie M. 於 2024年4月18日的回應
Michelle, thank you so much for the fantastic score! We really appreciate the feedback and hope to see you the next time you are in the area!

10/10 優異

Katherine

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

David

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Cory

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Nice clean hotel with good staff
於 2024 年 2 月住了 1 晚
GM 於 2024年2月11日的回應
Thank you for providing feedback regarding your stay with us. We love our guests. Please come again. René StolsmarkGeneral Manager Courtyard

10/10 優異

Shane

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and friendly
於 2024 年 1 月住了 1 晚
Charles N 於 2024年1月30日的回應
Hi Shane, thank you for staying with us here at Courtyard by Marriott. We appreciate your positive feedback and we hope you choose to stay with us in the future!

8/10 不錯

Jamie

讚好:整潔度
於 2024 年 1 月住了 1 晚
Front Office Supervisor 於 2024年1月30日的回應
Jamie! Thanks for the positive feedback! We would like to thank you for staying with us here at Courtyard, and we hope you choose to stay with us whenever your travels may bring you back into the area!

10/10 優異

Patrick

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Softest best ever
於 2024 年 1 月住了 1 晚
Stephanie M 於 2024年2月6日的回應
Patrick, thank you for that perfect score! We are happy to see you had a great stay and enjoyed the bed! We look forward to seeing you again the next time you are in the area!

10/10 優異

Jason

於 2024 年 1 月住了 2 晚
Stephanie M 於 2024年2月6日的回應
Jason, thank you for the fantastic score! We appreciate the feedback and hope to see you again the next time you are in Sioux Falls!

6/10 一般

Michael

讚好:整潔度和住宿狀況
於 2024 年 1 月住了 2 晚
Stephanie M 於 2024年2月6日的回應
Michael, we appreciate when our guests take the time to score us. Please reach out and let us know how we could improve your next stay with us. We hope to see you again the next time you are in Sioux Falls.

8/10 不錯

Bradley

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Stephanie M 於 2024年2月6日的回應
Bradley, thank you for the great score! We really appreciate feedback from our guests and hope the next time you are in the area we can raise that 4 to a 5!

10/10 優異

Julie

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location!
於 2023 年 12 月住了 1 晚
Jaarel Hansen - Front Desk Specialist 於 2023年12月29日的回應
Dear Julie,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

brad

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Stephanie M 於 2024年2月6日的回應
Brad, thank you so much for the perfect score! We love feedback from our guests and can't wait to see you again the next time you are in the area!

6/10 一般

kathryn

不滿:整潔度和職員與服務
pool and hot tub, cleanliness was poor
於 2023 年 12 月住了 1 晚
Stephanie M 於 2024年2月6日的回應
Kathryn, we apologize that you did not have a great stay with us. We take guest feedback very seriously and hope the next time you are in Sioux Falls you give us a chance to provide a better stay.

10/10 優異

Garrett

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Holiday Stay
My Grandpa and I were just coming for a short stay for the Winter Wonderland and we absolutely loved everything about the hotel!
於 2023 年 12 月住了 1 晚
Stephanie M 於 2024年2月6日的回應
Garrett, thank you so much for the wonderful review! We appreciate the feedback and are happy to see that your Grandfather and yourself had a great stay! We look forward to seeing you again the next Winter Wonderland!

10/10 優異

Roger

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff at the front desk were very friendly and accommodating. The room was very clean and had plenty of space. The beds were very comfortable. I would highly recommend this hotel!
於 2023 年 12 月住了 1 晚
Stephanie M 於 2024年2月6日的回應
Roger, thank you so much for the recommendation! We love to hear this feedback from our valued guests and look forward to seeing you the next time you are in Sioux Falls!

10/10 優異

Bryce

於 2023 年 11 月住了 1 晚
Stephanie M 於 2024年2月6日的回應
Bryce, thank you so much for the PERFECT score! We appreciate the feedback and look forward to seeing you again the next time you are in Sioux Falls!

8/10 不錯

Gena

於 2023 年 11 月住了 1 晚
Stephanie M 於 2024年2月6日的回應
Gena, thank you for the great score! We hope the next time you are in Sioux Falls we can change that 4 to a 5 with your next stay!

10/10 優異

Latonya

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was very helpful when my daughter left her ear buds in the room after we had checked out. We were able to go back and look and even though they werent there, staff stated they would continue to look for them. Called the front desk the next day and the gentleman reported they had been turned in. I was able to describe them and he said they would be at the front desk for us. So helpful and my daughter is beyond thankful!
於 2023 年 11 月住了 2 晚
Stephanie M 於 2024年2月6日的回應
Latonya, we are so happy to hear that our front desk associates were able to help out! We really appreciate the feedback and hope to see you again the next time you are in Sioux Falls!

10/10 優異

Jason

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect room
We came to Sioux Falls the night before a big day in the city. The room was perfect and clean. The staff was excellent and very courteous! I couldn’t ask for anything more!
於 2023 年 11 月住了 1 晚
Jaarel - Front Desk Associate 於 2023年11月8日的回應
Dear Jason,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 不錯

Angelia

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Friendly service, however whirlpool didn’t work and sofa bed was to hard to sleep on.
於 2023 年 11 月住了 1 晚
Jaarel - Front Desk Associate 於 2023年11月8日的回應
Dear Angelia,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Holly and Jason

家人同遊
讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Jaarel - Front Desk Associate 於 2023年11月8日的回應
Dear Holly and Jason,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Timothy

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I was very satisfied. The hot tub was Awesome....and I was going to stay another night, (Sat night) but they had changed the water Friday night...and the water was luke warm...so I went on home.....I get it you have to keep it clean...but you need to fill it up with hotter water so it warms up sooner.
於 2023 年 10 月住了 2 晚
Jaarel - Front Desk Associate 於 2023年11月8日的回應
Dear Timothy,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Neil

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Jaarel - Front Desk Associate 於 2023年11月8日的回應
Dear Neil,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Bradley

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love the room and bed !! Parking can be a bit of struggle coming in late but will be back
於 2023 年 9 月住了 2 晚
Jaarel - Front Desk Associate 於 2023年11月8日的回應
Dear Bradley,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 一般

Steven

讚好:客房舒適度
不滿:職員與服務
於 2023 年 10 月住了 2 晚
Jaarel - Front Desk Associate 於 2023年11月8日的回應
Dear Steven,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Rebecca

讚好:職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Jaarel - Front Desk Associate 於 2023年11月8日的回應
Dear Rebecca,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Brian

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Jaarel - Front Desk Associate 於 2023年11月8日的回應
Dear Brian,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Lisa

讚好:整潔度、職員與服務和住宿狀況
it was clean and the service was amazing.
於 2023 年 10 月住了 1 晚
Jaarel - Front Desk Associate 於 2023年11月8日的回應
Dear LisaOn behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 很差

Sherri

不滿:整潔度、住宿狀況和客房舒適度
Hotel needs update.
The hotel is very old and the rooms need an update. The halls are musty smelling and the rooms all smell musty. Our first room was terrible. The put us in a different room it was better but still had odors. The shower leaked and the bathroom was just very old.
於 2023 年 10 月住了 1 晚
Jaarel - Front Desk Associate 於 2023年11月8日的回應
Dear Sherri,Thank you for taking the time to let us know about your experience while staying with us. Your experience of the cleanliness of your room was below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the housekeeping leadership team to ensure the necessary guidelines are in place and reviewed to prevent inconveniences of this kind from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

4/10 欠佳

Dan

家人同遊
讚好:整潔度
不滿:住宿狀況和客房舒適度
Room maintenance lacking.
Room thermostat didn't function so no A/C on a 90+ degree day. Shower wouldn't run full stream with hot water - choice was full stream cold water or a dribble of lukewarm water. No complimentary coffee anymore - just $4 Starbucks. We will find a different hotel next time we are in Sioux Falls.
於 2023 年 10 月住了 1 晚
Jaarel Hansen - Front Office Manager 於 2023年10月2日的回應
Dear Dan,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 優異

cecilia

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Jaarel Hansen - Front Office Manager 於 2023年10月2日的回應
Dear Cecilia,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Lori J

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
These were very nice rooms and very comfortable beds.
於 2023 年 9 月住了 1 晚
Jaarel Hansen - Front Office Manager 於 2023年10月2日的回應
Dear Lori,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 欠佳

Kathleen

家人同遊
不滿:職員與服務和客房舒適度
於 2023 年 9 月住了 1 晚
Jaarel Hansen - Front Office Manager 於 2023年10月2日的回應
Dear KathleenOn behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 一般

Ariel

伴侶同遊
讚好:整潔度和設施服務
Theres not enough parking. However, the staff was polite
於 2023 年 9 月住了 1 晚
RC 於 2023年9月19日的回應
Thank you for taking the time to leave your feedback. Safe travels!

8/10 不錯

Dale

於 2023 年 9 月住了 2 晚
Jake 於 2023年9月14日的回應
Thank you for staying with us!

8/10 不錯

Erica

家人同遊
讚好:住宿狀況
The customer service was great. Very responsive to switching our room due to the entering the room with the tv blazing loud, refrigerator open along with the closet door. The showers need to be cleaned better. Otherwise, our visit was fine.
於 2023 年 9 月住了 2 晚
Jaarel Hansen - Front Office Manager 於 2023年9月12日的回應
Dear Erica,On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 欠佳

Nancy (Emmetsburg)

家人同遊
讚好:職員與服務
不滿:整潔度
The bathroom in our room was not well maintained. The shower floor was not well cleaned at all. Red mold, or vomit, or some other unpleasant substance was in all the corners and the floor in the shower itself was not great to look at. The door stop on the bathroom wall was broke off when we arrived. We notified the front desk immediately, so we would not be held responsible. Very disappointing for this hotel.
於 2023 年 9 月住了 1 晚
Jake 於 2023年9月14日的回應
Thank you for staying with us. I have taken your feedback to housekeeping and have addressed the issues.

8/10 不錯

Deann

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Staff is super friendly and helpful. Check in was quick and easy. Only thing I was a bit disappointed with was the room needed some minor maintenace and there were toenail clippings on the bathroom floor.
於 2023 年 9 月住了 2 晚
Jaarel Hansen - Front Office Manager 於 2023年9月12日的回應
Dear Deann,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. In regards to your issues, cleanliness standards have been reviewed with the housekeeping staff to ensure that what you experienced was an isolated incident. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 很差

Betty and Ted

Jaarel Hansen - Front Office Manager 於 2023年10月2日的回應
Dear Betty and Ted,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 優異

julie

商務旅客
讚好:整潔度、職員與服務和客房舒適度
Gteat location!
Easy check in, nice, clean room.
於 2023 年 9 月住了 1 晚
Jaarel Hansen - Front Office Manager 於 2023年9月10日的回應
Dear Shayna,On behalf of the entire hotel team, I want to thank you for sharing about experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Yvonne

讚好:整潔度、職員與服務和住宿狀況
Thought the pictures showed a microwave but I did not have one and such a limit on tv channels. I would of loved one HBO or Nexflix free. No hot hot water either!
於 2023 年 9 月住了 1 晚
Jaarel Hansen - Front Office Manager 於 2023年9月9日的回應
Dear Yvonne,On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.