Debora thank you for the review on the cleanlyness of the hotel. We work very hard at that and its nice to know that it is showing. We also wil be working on the outside this summer. Thanks again for the great review!

Suanne, not sure what you thought was dirty. We strive to keep our hotel clean and sanitized so I would be interested to know what you thought was dirty

Jessica, Im glad you and your family had fun. We hope to have you back again soon!

Thank you so much and I am so glad you enjoyed your stay. We hope you come back again soon.

We work hard to have our rooms ready by check in time but there are hiccups sometimes. I do apologize that you had to w2ait. The elevator is down due to having a brand new on installed and the restuarant/bar will be open this summer I hope you come back and stay to enjoy it!

John we have recently been working on the pipes in the hotel for this reason. We are working hard to make this building beautiful and well functioning as it should be. Please come back and stay in July and enjoy our new restaurant!

Donna, Glad you enjoyed the heater. And we hope you will come back and see us soon!

Leonard, I am so glad that your Grandsons enjoyed the waterpark. We hope you and your family will come to stay again soon!

Thank you !! We hope to see you again soon

We appreciate you sharing all of this with us. We are actively working with our employees and will correct what needs to be corrected. I do hope that you will come back and try us again. You may see the improvements you are looking for. Thank you again!

Amber, I apologize for the Bar and Casino closing at 11pm. Come back and stay in July when our brand new restaurant is in place and we will be open till midenight on week days and 2am on weekends.

Thank you and we hope to see you again soon.

I apologize for the problems with your room. If you had come to the front desk we definitely would have changed rooms for you.

Thank you and we hope that you will come see the finish product. We would love to have you back again!

Thank you Rebecca, We hope to see you again soon.

Thank you and we hope to see you again soon.

Abigail we are continually working to improve the hotel. And we appreciate that you let us know about the things that were wrong in your room. Please come join us again this summer when the new restaurant is in place!

Thank you! We look forward to seeing you again soon!

We hope to see you again soon.

Jonathan we hope to see you again soon!!

As we speak we are currently waiting on the parts to come for a brand new elevator. In the meantime we do have another that is alittle farther away, but does work.

I am really glad you enjoyed yourself at Ramada Waterpark. Did you know that we used to have doors on the rooms that opened from outside. Back in 1995 they did a giant renovation and closed them off. I do agree though having the access to the outside would be alot easier. We have a restaurant opening in June and we sure hope you will come back and stay and enjoy some great food!!!!

Kayla Thank you so much for the great review and we hope to see you soon!

We apologize for the restuarant and the Bar being closed. We are working very hard to have this fix by summer and have both opened. We do also have a microwave in the gift shop right by the frozen breakfast food we had to offer. We hope you will come back this summer and try our new restaurant.!!

Jamie on days when it is slow we do close the bar early, I am sorry. Also I am not sure why when you asked for service none were given!? I will definitely be checking into this and rectifying the problem. I do hope that you will come back and see us once the restaurant is open!

Thank you and we hope to see you again soon!

Thank you Ovidio we hope to see you again soon.

Thank you Maryann, we hope to see you again soon!

I'm sorry for the inconvience, please come back this summer when our restaurant will be up and running.

LeAnn Thank you for staying and we hope to see you again soon.

Thank you Nicole we hope to see you again soon.

Cody, I do hope that you received the money back. And we really do apologize for the customer service you were given! I hope you will come back and stay again!

We hope to see you again soon

Thank you Anthony. Im glad you enjoyed your stay and hope to see you again soon

Thank you Charles. We hope to see you again soon!

Thank Athziry I hope you enjoyed yourself and we hope to see you again soon.

Thank you Michael we hope to see you again soon!

We apology for the trouble you had with our Guest Services Reps. We pride outselves on the fact that we train and work with our GSR's and will continue to do so. We do however have a restaurant opening this summer that will be fabulous and would hope you come back and see a change in both!

Colter sorry to hear you wouldnt be back. If there is something we can do to change that please let us know.

Thank you Jayna I hope to see you again soon!

Nicole I am so glad to hear your children enjoyed your stay! Please come again soon!

Kourtney I am so gload your kids enjoyed the waterpark. We have maintenance on the property from 7am-3am so if you have any problems next stay please call the front desk and we will have someone come up and take care of that for you. Hope to see you again soon!

Thank you Donna we hope to see you again soon.

Chandra if you could call expedia and get a name that you spoke with and call here and give me the name. We could get this taken care of.

Thank you Felicia. Hope to see you again soon.

I do apologize for the inconvience of this. Please come back this summer and enjoy our new restaurant!

Thank you Jacob! I hope to see you again soon!

Ryan I am so sorry your encountered the bartender trying to charge you 2 times. They must have made a mistake. And I apologize for that. Hope to see you again soon!

Tonja Im sorry you had difficulties during your stay. We do have a very strict policy about bugs anywhere in the pool or hotel. And we follow that so I am not sure who would have told you we would call the police? That doesnt sound like what we normally do. I hope to see you when the restaurant is complete!

Brandi, I am so sorry to hear you were in the hospital. I sure wish you could have come and enjoyed the stay with your family. But I do know as a mother, knowing your family is happy brings joy to us. So I am really happy your family enjoyed the stay. Please come back again when you can join them. I hope for a speedy recovery for you!