was disappointed in the service, was having issues with the bathroom stool. Reported it a couple of times and no response. Room service was early and we were not ready asked to come back and they never did. Seemed not interested in the customer. they were low on clients. and it was the first of the week.
The stool plugged and the sink in the bathroom ran down very slow
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Linda
於 2024 年 4 月住了 2 晚
4/10 欠佳
Kristi (Minden)
伴侶同遊, 寵物同遊, 商務旅客
2024年3月25日
讚好:職員與服務和設施服務
Staff helpful. Room didnt lock the whole time. Mentioned it to front desk. Said they fix it . It still didnt lock and was to exhausted to bother with it anymore after working allday. Need to still discuss the discrepency on the room fees and will be doi g that here this week sometime. Alll n all very quiet good locatation, friendly staff, close to work site.
Kristi
於 2024 年 3 月住了 5 晚
2/10 很差
David
伴侶同遊
2024年2月27日
不滿:整潔度和職員與服務
Walked in to find out price of room for the night. Was $24 more than online. Booked online room in lobby while deskman was watching. I heard a ding on his computer notifying him of another room being booked. I asked if that was my booking. He said yes and continued to book me in. Only problem was, he was booking me into another room and charging me double. I didn't notice this till I got to the room and checked my account. I went back downstairs to check it because mistakes can be made. I was told to cancel the expedia reservation and keep his higher priced room. I was too wiped out to argue that late at night, so I waited till morning to hopefully find someone who cared. I didn't find anyone. Same guy from the night before said he would finally cancel his room and reimburse my charge. Did get it, but seemed like they were hoping I wouldn't notice.
David
於 2024 年 2 月住了 1 晚
10/10 優異
Matthew
2023年12月27日
讚好:整潔度和職員與服務
My only concern was that the back door on the first floor did not lock properly
Matthew
於 2023 年 12 月住了 1 晚
6/10 一般
Dusty
家人同遊
2023年11月13日
不滿:整潔度和職員與服務
Dusty
於 2023 年 11 月住了 1 晚
4/10 欠佳
Stacey
商務旅客
2023年10月22日
讚好:設施服務
I was woken up to someone trying to open the door to my room. Contacted front desk and they acted like it was nothing. Property was clean
Stacey
於 2023 年 10 月住了 1 晚
6/10 一般
Susan
家人同遊
2023年10月11日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Outdated & needs repair. The beds were comfortable though. Staff were helpful but not welcoming.
Susan
於 2023 年 10 月住了 4 晚
4/10 欠佳
Yvonne
商務旅客
2023年9月5日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Property dirt, carpets smelt bad , toilet seat broke , something on bathroom door , couldn’t put clothes in drawers- dirty inside, outlet in bathroom didn’t work. Front desk man kind and helpful. Tv was great but for the money not worth it. Breakfast didn’t impress me at all!
Yvonne
於 2023 年 9 月住了 2 晚
6/10 一般
Roy
伴侶同遊
2023年9月2日
Pass
Roy
於 2023 年 9 月住了 1 晚
4/10 欠佳
Dulci
2023年8月20日
不滿:整潔度和住宿狀況
The floor was dirty and the towels had stains on them.