住宿正面 (夜晚)

西斯特斯套房酒店的評價

2.5 out of 5
西斯特斯套房酒店
605 North Arrowleaf Trail, P.O. Box 938, Sisters, OR

評價

8.8

優異

10 分評分,優異;715 則評價中有 390 則" "
8 分評分,不錯;715 則評價中有 220 則" "
6 分評分,一般;715 則評價中有 71 則" "
4 分評分,欠佳;715 則評價中有 23 則" "
2 分評分,很差;715 則評價中有 11 則" "

8.8/10 

整潔度

9.0/10 

職員與服務

8.0/10 

設施服務

8.4/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

Dennis (Espanola)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s okay
於 2024 年 4 月住了 1 晚

8/10 不錯

Jamie

家人同遊
讚好:整潔度和設施服務
Really loved the rooms of this property! It was clean and the check in was smooth. They even have plenty of coffee and tea and set out some breakfast items which was very thoughtful. The only complaint I have is that the room above us every night got in late and stomped around for 2 hours and was moving furniture at midnight. I called the front desk at around 10pm and I told them what was happening and whoever it was seemed annoyed I let them know. And it really didn’t stop for another hour.
於 2024 年 4 月住了 3 晚
Manager 於 2024年4月30日的回應
Hello Jamie,We are delighted to hear you enjoyed the cleanliness of our rooms and found the check-in process smooth. It's great to know you appreciated the complimentary tea, coffee, and breakfast items provided. We apologize for any disturbances you experienced during your stay and encourage guests to contact our front desk for assistance with noise-related concerns. Your feedback is invaluable to us for improving our services.

10/10 優異

Roberta

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Friendly, convenient stay on our way through the area! This was our third stay here!
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月1日的回應
Hello Roberta,We are delighted to hear you had a pleasant stay with us and appreciate your continued support as a returning guest. Your satisfaction means a lot to us, and we look forward to welcoming you back for your fourth visit.

10/10 優異

Rebecca

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very convenient to stay with our dog. Walking distance to grocery store and coffee/restaurant.
於 2024 年 4 月住了 2 晚
Manager 於 2024年5月1日的回應
Hello Rebecca,We're thrilled to hear you and your furry friend enjoyed our pet-friendly amenities and the nearby conveniences of our location. Your feedback is greatly appreciated!

8/10 不錯

Daren

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚

10/10 優異

Richard

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff when checking in was very polite. Sound proof room.
於 2024 年 4 月住了 2 晚
Manager 於 2024年5月1日的回應
Hello Richard,We're delighted to hear that you found our check-in staff polite and enjoyed our soundproof rooms. Your comfort is our priority, and we strive to provide a peaceful stay for all our guests. We hope you had a restful and enjoyable experience with us.

8/10 不錯

Nanette

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great break for overnight during 14 hour drive. Showers wonderful, bed comfy. Only drawback no onsite dining
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月1日的回應
Hello Nanette,We're delighted you enjoyed our showers and comfy beds during your stopover! Our location does not offer onsite dining to provide our guests with a variety of dining options in the area. We appreciate your feedback and hope you had a pleasant rest of your journey.

10/10 優異

Elvis

讚好:整潔度、職員與服務和住宿狀況
There was a friendly cat that welcomed us in the parking then it led us up the stairs as if it was showing us to our room 😂
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月30日的回應
Hello Elvis,We are delighted to hear about your unique check-in experience with our feline friend. Our team appreciates your delightful encounter and hopes it added an extra touch of charm to your stay.

10/10 優異

Mina

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We are traveled with small pet the room was nice and have back doors open to the grass area. The staff was nice and Tesla chargers also there it’s perfect for us
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月20日的回應
Hello Mina,We are delighted to hear that you and your pet enjoyed our room with convenient access to the outdoor area. Our team prides itself on providing excellent service, and we are glad you found our staff accommodating. The Tesla chargers are a convenient addition for our guests. Thank you for your wonderful feedback!

6/10 一般

Xin

讚好:職員與服務
不滿:整潔度
Residual hair in shower tub.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月16日的回應
Hello Xin, We apologize for any inconvenience this may have caused. We appreciate your feedback and will address it with our housekeeping team for further improvements. Thank you for bringing this to our attention.

10/10 優異

Annette

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月10日的回應
Hello Annette,We are thrilled to hear that you had a wonderful experience during your stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 優異

Kathrine (MAPLETON)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy to find and centrally located.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月7日的回應
Hello Kathrine,We're glad to hear you found our hotel easily accessible with a central location. Your feedback is appreciated.

8/10 不錯

Glenn

於 2024 年 4 月住了 1 晚
Manager 於 2024年4月25日的回應
Hello Glenn, We appreciate you choosing our hotel for your stay! Should you have any feedback to share, please don't hesitate to reach out to us. We are committed to providing the best possible experience for all our guests.

8/10 不錯

Linwood (Portland)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient location to downtown
於 2024 年 3 月住了 2 晚
Manager 於 2024年4月5日的回應
Hello Linwood,We're happy to hear you found our location convenient for exploring downtown. Should you need assistance with anything further, please don't hesitate to reach out to our management team.

10/10 優異

Margery

讚好:整潔度、職員與服務和住宿狀況
The rooms are great and the staff is friendly and helpful. The location is excellent. The walkway area outside the rooms could use a little repair but overall it’s a great place to stay!
於 2024 年 3 月住了 2 晚
Manager 於 2024年4月5日的回應
Hello Margery,We are delighted to hear you enjoyed our rooms and experienced friendly service during your stay. We appreciate your feedback regarding the walkway and will take it into consideration for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back soon!

10/10 優異

LINDA

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room was comfortable with excellent linens on the bed. Bed was very firm. Staff was friendly and helpful. Room was quiet.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月29日的回應
Hello LINDA,We are delighted to hear that you found our bed linens and staff satisfactory during your stay. We appreciate your feedback about the bed firmness and are glad you enjoyed the peace and quiet. Your comfort is important to us, and we hope you had an overall pleasant experience with us.

10/10 優異

Virginia (Corvallis)

讚好:整潔度、職員與服務和住宿狀況
Always a great option when visiting Sisters
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月20日的回應
Hello Virginia,We are delighted to hear that you found our hotel to be a great option during your visit to Sisters. Your feedback is highly appreciated. We hope to welcome you back in the future for another enjoyable stay.

10/10 優異

Mark

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月16日的回應
Hello Mark,We are delighted to hear that you had a wonderful stay with us! If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 優異

Tammy

讚好:整潔度和設施服務
Didn't appreciate that there wasn't a smoking area anywhere on the property, but it was clean and quiet
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月12日的回應
Hello Tammy,We appreciate your feedback on our hotel cleanliness and quiet ambiance. Please note that we strive to provide a comfortable stay for all guests, which includes maintaining a smoke-free environment throughout the property. Feel free to contact our management team for further assistance.

10/10 優異

Dwaine

讚好:整潔度、職員與服務和住宿狀況
rooms where clean and was close to town.
於 2024 年 3 月住了 2 晚
Manager 於 2024年3月12日的回應
Hello Dwaine,We are pleased to hear that you found our hotel rooms clean and enjoyed our convenient location near town. Your feedback is valuable to us, and we hope to welcome you back for another enjoyable stay in the future.

10/10 優異

Robin

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Was a great place to stay for a weekend trip to the mountains.
於 2024 年 2 月住了 1 晚
Manager 於 2024年3月9日的回應
Hello Robin,We are glad to hear that you enjoyed your weekend trip to the mountains while staying with us. Your positive feedback is greatly appreciated and we hope to welcome you back in the future for another pleasant stay.

2/10 很差

Laurie

不滿:整潔度、職員與服務和住宿狀況
Arrived and hotel had no hot water. They tried to get me to stay at a huge discount. I went to Best Western and was told they haven’t had hot water for months!
於 2024 年 2 月住了 2 晚
Manager 於 2024年3月2日的回應
Hello Laurie,We apologize for any inconvenience caused during your stay. Guest satisfaction is our priority, and we encourage reaching out to management with any concerns. Thank you for sharing your experience and we hope you enjoyed your time at Best Western.

8/10 不錯

Alfredo

讚好:職員與服務
不滿:設施服務
The inside of the rooms was great.
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月29日的回應
Hello Alfredo, We truly appreciate your positive feedback on the room quality during your stay. Thank you for taking the time to share your experience with us. If you have any other comments or recommendations, feel free to reach out to us.

8/10 不錯

Matt

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Beds were comfortable Room was quite Heater worked well
於 2024 年 2 月住了 2 晚
Manager 於 2024年2月28日的回應
Hello Matt,We appreciate your positive feedback regarding the comfortable beds, quiet room, and efficient heater in your stay. We strive to provide a relaxing experience for all our guests. If there are any other aspects of your stay you would like to share, please feel free to contact us for further assistance.

6/10 一般

Debbie

家人同遊
不滿:整潔度和設施服務
Room had a wad toilet paper stuck on ceiling above shower. I have a picture to show. For $152 a night, they should offer more than a vending machine snack. The stay overall was average but pricey for what is offered.
於 2024 年 2 月住了 2 晚
Manager 於 2024年2月22日的回應
Hello Debbie, We appreciate you sharing your feedback with us. Your comments are valuable and will be passed along to our management team for review and improvement purposes. Thank you for choosing to stay with us.

10/10 優異

Peter J

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
room was so comfy ,
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月13日的回應
Hello Peter J,Thank you for sharing your feedback about the comfort of our rooms. We strive to provide a cozy and relaxing environment for our guests. We appreciate your kind words and hope to welcome you back in the future for another comfortable stay.

10/10 優異

Leslie

讚好:職員與服務和住宿狀況
Great quiet location while visiting my son in Sisters. Would definitely stay again.
於 2023 年 12 月住了 1 晚
Manager 於 2024年1月25日的回應
Hello Leslie,Thank you for taking the time to share your positive experience at our hotel! We're thrilled to hear that you enjoyed our quiet location during your visit to Sisters. We appreciate your feedback and look forward to welcoming you back in the future!

6/10 一般

Alyssa

伴侶同遊, 寵物同遊
不滿:整潔度和住宿狀況
Property was located in a convenient area close to downtown Sisters. Easy check in and parking. Room was dated and not the cleanest. Bed and linens were clean however the laminate flooring was very dirty and seemed like it hadn’t been mopped in some time, along with lots of dust on the lamps and baseboards. Shower was clean however did not get hot which was unfortunate. It was alright for a one night stay but would likely not stay here again.
Manager 於 2024年1月8日的回應
Hello Alyssa, Thank you for choosing our hotel and for taking the time to share your feedback. We're glad to hear that you found our location convenient and appreciated the easy check-in process and parking facilities. We're sorry to hear that you found the room to be dated and not as clean as expected. We will address your concerns with our housekeeping team to ensure this is improved moving forward. We apologize for the issue with the shower temperature and appreciate you bringing it to our attention. We would love the opportunity to make it up to you in the future.

6/10 一般

Kelsey

讚好:職員與服務
不滿:整潔度和住宿狀況
Very limited breakfast snacks.Bathroom tib land floor was not cleaned after first night. No rugs so floor was dirty and cold. Heater eff but very loud Tub drained very slowly. Although location was great ... I will not stay there again.
於 2023 年 12 月住了 2 晚
Manager 於 2023年12月30日的回應
Hello Kelsey, Thank you for sharing your feedback with us. We apologize for the limited breakfast snacks and any inconvenience caused by the cleanliness of the bathroom floor during your stay. We appreciate your comment about the absence of rugs, and we will certainly review the issue to enhance our guests' comfort. Our team will also look into the heater noise and the slow tub drainage. Despite these concerns, we are glad you liked our location. We hope to have the opportunity to provide you with a better experience in the future.

8/10 不錯

Andrew

寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff...
Manager 於 2024年2月15日的回應
Hello Andrew,Thank you for sharing your positive feedback about our friendly staff. We strive to provide exceptional service to all our guests. We appreciate your kind words and hope to welcome you back in the future.

10/10 優異

brian

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月7日的回應
Hello brian,Thank you for choosing our hotel for your stay! We're delighted to hear that you had such a fantastic experience with us. We strive to provide exceptional service and it's great to know that we met your expectations. Should you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back!

10/10 優異

James (Blackfoot)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice and comfortable
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月29日的回應
Hello James,Thank you for sharing your feedback! We are delighted to hear that you found our hotel nice and comfortable during your stay. We strive to provide a pleasant experience for all our guests and your kind words are greatly appreciated.

10/10 優異

Scott

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Ok so gonna start this out on a negative tone but youll enderstand the 5 star rating. I go to check in and im told they dont have any hot water. This hotel is literally the closest point between bend oregon and where im currently working thats a reasonable rate. So i simply say well crap can you guys offer any type of discount because of this inconvenience so i dont have to try to book a room elsewhere. Didnt discuss anything beyond a yes we can give you a discount.... they gave me my room for half price. So thats how they got 5 stars from me. Were up front about the problem and honestly gave me a bigger discount then i expected. This is an awesome business.
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月12日的回應
Hello Scott,Thank you for your feedback. We apologize for the inconvenience you experienced with the hot water during your stay. We appreciate your understanding and are glad that our team was able to offer you a discount to compensate for the inconvenience. We strive to provide exceptional service and are happy to hear that you found our response to be satisfactory. We value your business and hope to welcome you back in the future for a more enjoyable stay.

8/10 不錯

Kristine

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務和住宿狀況
Loved the pet friendly rooms. The room had French doors that opened out to an enclosed grassy area for our dog.
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月7日的回應
Hello Kristine,We're thrilled to hear that you enjoyed our pet-friendly rooms and that your furry friend had a great time with the enclosed grassy area! Providing a comfortable and convenient experience for both our guests and their pets is important to us. Thank you for sharing your feedback!

10/10 優異

David

於 2023 年 11 月住了 1 晚
Manager 於 2023年11月5日的回應
Hello David,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you thoroughly enjoyed your stay at our hotel. We strive to provide exceptional service and ensure our guests have a memorable experience. If there's anything else we can assist you with in the future, please don't hesitate to let us know.

8/10 不錯

Maxine

讚好:整潔度、職員與服務和住宿狀況
Nice place
於 2023 年 10 月住了 7 晚
Manager 於 2023年11月2日的回應
Hello Maxine,Thank you for your kind feedback! We are delighted to hear that you enjoyed your stay with us. We strive to provide a pleasant experience for all our guests and we are glad to hear that we met your expectations. We look forward to welcoming you back in the future.

8/10 不錯

Windy (Douglas)

於 2023 年 10 月住了 2 晚
Manager 於 2023年11月21日的回應
Hello Windy,Thank you for sharing your feedback with us. We appreciate your rating and are glad to hear that you enjoyed your stay overall. If there is anything specific you would like to share with us or any suggestions for improvement, please don't hesitate to reach out to our management team. We hope to welcome you back to our hotel in the future.

8/10 不錯

Robby

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月30日的回應
Hello Robby,Thank you for staying with us and taking the time to share your feedback. We appreciate your positive rating and regret any inconvenience you may have experienced. Please feel free to contact our management to discuss your concerns further. We hope to have the opportunity to welcome you back in the future.

10/10 優異

Wendy

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Visit
Very clean, comfortable beds. We had a great visit, i only wish they offered Tea pods as well as the coffee ones.
於 2023 年 10 月住了 2 晚
Manager 於 2023年10月29日的回應
Hello Wendy,Thank you for your feedback! We appreciate your kind comments about the cleanliness and comfort at our hotel. We will definitely take your suggestion about tea pods into consideration for future improvements.

10/10 優異

Michael

讚好:整潔度、職員與服務和住宿狀況
access for the dogs to go potty outside the sliding glass door in a fully fenced area made it so easy for them and us.
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月25日的回應
Hello Michael,We are glad to hear that our hotel's dog-friendly amenities, such as the fenced area accessible from your room, made it convenient for you and your furry friends. We hope you all had a great stay!

8/10 不錯

Cynthia

讚好:整潔度、職員與服務和住宿狀況
The room was wonderful. Clean, well stocked, and comfortable. I was hesitant when I first pulled up as there were people in the neighboring lot rummaging through the dumpsters. Concerns about the safety of my vehicle.
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月21日的回應
Hello Cynthia,Thank you for your kind words about our wonderful rooms. We apologize for the inconvenience caused by the neighboring lot, please rest assured that we take the safety of our guests' vehicles seriously.

10/10 優異

Hiagi

於 2023 年 10 月住了 1 晚
Manager 於 2023年11月8日的回應
Hello Hiagi,Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you had a great stay at our hotel. It is our goal to consistently deliver exceptional service and comfort to all our guests. We greatly appreciate your feedback and look forward to welcoming you back in the future.

8/10 不錯

Janine

讚好:設施服務
It was a nice place to stay.
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月19日的回應
Hello Janine,Thank you for your kind feedback. We're glad you enjoyed your stay with us. We hope to welcome you back soon!

6/10 一般

Larry

伴侶同遊
讚好:職員與服務
💪
於 2023 年 9 月住了 1 晚
Manager 於 2023年10月19日的回應
Hello Larry, Thank you for your feedback! We appreciate your support and hope to welcome you back soon.

10/10 優異

Lynne

家人同遊
Polite and friendly front desk people. They offer free coffee and snacks in a room off the lobby, in addition to a Keurig machine and supplies in your room. Lots of parking. Good-size fridge and microwave oven in your room. Within eyesight of the parking lot is a supermarket, a Subway location and a cute little drive-through coffee place. The room has a very good heat/cool unit and a little table and chairs on a back patio. It’s minutes from Sisters.
於 2023 年 10 月住了 2 晚
Manager 於 2023年10月29日的回應
Hello Lynne,Thank you for your kind words! We're delighted to know that you enjoyed the friendly front desk staff and the amenities provided, such as the free coffee and snacks. We hope the convenient location near various establishments and the well-equipped room met your expectations.

10/10 優異

Carla

於 2023 年 10 月住了 1 晚
Manager 於 2023年10月17日的回應
Hello Carla,Thank you so much for such a positive review! We greatly appreciate your feedback and are thrilled to hear that you had an exceptional experience with us. We look forward to welcoming you back in the future!

10/10 優異

Frank

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The room was very clean and quiet. Obviously recently renovated. Only contact with staff was in checkin. Will definitely stay there again.
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月14日的回應
Hello Frank,Thank you for your review! We're glad to hear that you had a pleasant and quiet stay in our newly renovated room. We look forward to welcoming you back!

10/10 優異

Joseph

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月11日的回應
Hello Joseph,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 優異

Corey

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Manager 於 2023年10月11日的回應
Hello Corey,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 優異

Judee

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Manager 於 2023年10月9日的回應
Hello Judee,Thank you for sharing this rating, and we welcome you to visit us again anytime.