Zeer vriendelijk personeel, vlotte bediening, comfortabele kamer, goede keuken
Rob
於 2024 年 5 月住了 10 晚
6/10 一般
Peter
伴侶同遊
2024年5月5日
讚好:整潔度
不滿:職員與服務
Beware, what you book through Expedia may not be where you are designated to stay! Booked the "Lister Arms" on arrival was told I would be staying in "Lister Barns". At no point was this mentioned in the booking. After qustioning this with the rather rude reception staff I was told it is part of the same company. Not the point! I booked "Lister Arms"! I was told by a member of staff to take it up with Expedia, not my job and surely Lister Arms you should correctly advertise your property in the listing!? After many minutes arguing the point I was eventually rebooked by a male member of staff who appeared like a young child with his toys taken away and a tatood women who simply wanted to argue. Both staff members clearly upset with me, avoided all eye contact and conversation during the rest of my stay, childish behaviour. Lister Arms please train your staff in the art of professional customer service. Other than the check in, a fairly enjoyable stay. I reiterate check your booking to avoid what I had to go through.
Peter
於 2024 年 5 月住了 1 晚
8/10 不錯
Antony
2024年4月25日
讚好:住宿狀況
It would be hard to get such a more beautiful location
Antony
於 2024 年 4 月住了 1 晚
6/10 一般
Katherine
2024年3月25日
讚好:整潔度
Mattress in the room I had was worn, and for me, uncomfortable. To travel to Malham you need a car. I wanted to travel a couple miles away and the manager said I would have to call a taxi from Skipton. Fortunately, a staff member reminded her (the manager) about the mid morning bus I could catch. Without that input I would have had to spend closer to 30 pounds on the taxi versus the 2 pounds on the bus. Seems like information the property manager should have provided to me. If that staff member had not been within earshot I would have had to pay far more.
The inclusive breakfast buffet was nice but found the evening pub meal average, though pub setting is cosy.
Katherine
於 2024 年 3 月住了 2 晚
10/10 優異
Julie
2024年2月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We’ll be back!
Recommended by a friend as it’s a dog friendly pub to stay in. It was so welcoming, lovely atmosphere and food and perfect location for walking around Malham and the Dales.
Julie
於 2024 年 2 月住了 2 晚
10/10 優異
A
家人同遊
2024年2月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
This was a friendly, well run hotel. The food was good and Malham was a good location for a meeting with my son. I visitted the hotel some years ago and was pleased to see that it was still good.
A
於 2024 年 2 月住了 1 晚
10/10 優異
Elaine
2024年2月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Elaine
於 2024 年 2 月住了 2 晚
10/10 優異
真實旅客
2024年1月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
1 night stay
Fantastic location, very comfy and spacious room with good facilities. Great little pub with good tasting beer, food and a decent fire. Will definitely stay again!