「Calm and clean place. Very good outdoor swimming pool. Friendly staff.
Sauna was not working.
Breakfast was mediocre - not much choice, everything was already cold close to 10 a.m.」
「I have comment their check in was cold and no welcoming.
The Hotel Executive asistant manager acknowledged my comment and send me a card however come with a set of amenities as same as the welcome amenities. Can see how robotic and service without heart.
Club lounge very nice, specially those serve attitude are different. F&B staff, housekeeping and concierge great hospitality but not front desk.」
「Room was excellent, large bathroom with bath and separate shower. Beds were large with nice quality bedding. Breakfast was excellent, lots of choice and freshly cooked. Staff were helpful.
Our room was above the in house Georgian restaurant, we didn't try it but it looked very popular. There was live entertainment which went on late, maybe 12am, we could hear it in our room which was directly above but it didn't stop us from going to sleep. The Vitosha area had a nice atmosphere and lovely view...
「Staff was super friendly and attentive, while the room itself was clean, the main areas were a little lacking, and the elevator was… rough. No bar or restaurant on site aside from the breakfast buffet, but the receptionist was able to recommend a nice soot about a block away.
Good for a budget stay which is what I needed for this trip so 4/5 overall」