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貝斯特韋斯特史密斯瀑布酒店的評價

2.5 out of 5
貝斯特韋斯特史密斯瀑布酒店
88 Lombard Street, Smiths Falls, ON

評價

8.6

優異

10 分評分，優異；517 則評價中有 254 則" "
8 分評分，不錯；517 則評價中有 195 則" "
6 分評分，一般；517 則評價中有 43 則" "
4 分評分，欠佳；517 則評價中有 14 則" "
2 分評分，很差；517 則評價中有 11 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.6/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Terrill (Ottawa)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The breakfast was incredibly good and the staff were super friendly!! Thank you!!!
於 2024 年 5 月住了 1 晚

10/10 優異

Chris

讚好：整潔度、職員與服務和住宿狀況
Everything perfect
於 2024 年 5 月住了 1 晚

10/10 優異

Linda

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Laundry macuines in the building were a great convenience to us.
於 2024 年 5 月住了 2 晚

6/10 一般

Neil

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Found beds uncomfortable Toilet felt lik I was sitting on floor that’s how low it felt and I wish the room had microwave One in Koby but inconvenient
於 2024 年 4 月住了 4 晚

10/10 優異

lilan

於 2024 年 4 月住了 1 晚

6/10 一般

Tonya

多人同遊
讚好：職員與服務和住宿狀況
Was clean. Its was a basic hotel room. Staff was very friendly! And helpful :) I feel that $200 a night isnt worth it.
於 2024 年 3 月住了 1 晚

10/10 優異

Clairianne

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was very welcoming. There was a good variety for breakfast.
於 2024 年 4 月住了 1 晚

10/10 優異

Daniel

商務旅客
讚好：整潔度、職員與服務和設施服務
Very modern rooms. Clean. Bathroom on main floor is very dated strangely but most people wouldnt see this. I just couldnt give all stars for property condition
於 2024 年 4 月住了 1 晚

8/10 不錯

Connie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel near fast food places. Friendly staff and a decent breakfast.
於 2024 年 4 月住了 1 晚

10/10 優異

Richard

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice stay :D
於 2024 年 4 月住了 2 晚

10/10 優異

Olalekan

於 2024 年 3 月住了 3 晚

8/10 不錯

John J

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Rami

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

8/10 不錯

Kerry (Brampton)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

2/10 很差

Meghan

Ended up in Timmins for a funeral instead and couldn’t cancel of change the reservation.
於 2024 年 2 月住了 1 晚

10/10 優異

Karol

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

8/10 不錯

Jeffrey

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great in all ways except the side door to the parking lot was missing a lock and handle
於 2024 年 2 月住了 1 晚

10/10 優異

Alison

讚好：整潔度、職員與服務和住宿狀況
We were in town for a funeral. Accommodations were clean and comfortable and staff was lovely. Would recommend.
於 2023 年 12 月住了 1 晚

10/10 優異

Craig

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quick easy check in. Clean room
於 2024 年 2 月住了 1 晚

6/10 一般

Frank

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
I liked the clean quiet atmosphere. I enjoyed the Continental breakfast, I did not like that there were no chairs in the room - a bed - that's it. In my younger days that would have been fine but when an old guy has to rent a room since his wife is in the hospital for an operation, a chair would be a nice change. I did not like that one floor lamp would not work and the coffee machine would not work.
於 2024 年 1 月住了 2 晚

10/10 優異

Cindy

讚好：職員與服務和住宿狀況
Linda on desk is great!
於 2024 年 1 月住了 1 晚

6/10 一般

真實旅客

家人同遊
不滿：職員與服務
Our room was nice and clean The front counter staff was very rude and not helpful. They processed our payment before hand when we were supposed to pay at the hotel and were told that's there process for this hotel. The breakfast that was included had very little choices and the "hot" food was cold.
於 2024 年 1 月住了 1 晚

8/10 不錯

Jesse

於 2023 年 12 月住了 1 晚

6/10 一般

Deb

家人同遊
讚好：整潔度和住宿狀況
Good value. Moderate accommodations
Overall this was a decent stay for good value. The room was overall fairly clean and well maintained. I had not looked closely at my booking and was quite surprised to realize it was two double beds instead of queens. Clearly it used to be queens as the headboards were too large for the beds. The room was big enough for queens. No idea why the change was made. Makes it for a tight squeeze for a family. The breakfast was standard. Nice option to not have to eat out. At the time of our stay the hotel was setting up a new payment system that wasn’t working. So they were asking for a cash deposit of $100. That seems very unrealistic expectation for many. Overall it will do the trick and not break the bank.
於 2023 年 12 月住了 2 晚

4/10 欠佳

Ryan

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Service was nice but...
Stayed in town while visiting family for holidays. The hotel staff are kind and friendly: theyre doing their best with a hotel that is in poor condition and disrepair. Complaints: -side door to hotel had no handle/lock anyone can easily enter the hotel at any time. Its a security issue that any hotel ought to deal with asap. -pillows were awful. I may as well have rolled up a towel and used that -bed size adverised was queen sized (Im not taking out measuring tape) but it felt more like a double. -dining room is small and can really only accomodate four or five families at breakfast hours I guess you get what you pay for but hotel options arent exactly plentiful in this neck of the woods.
於 2023 年 12 月住了 3 晚

10/10 優異

christopher p

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚

8/10 不錯

Roya

多人同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
It was a good place for vacation just the stuff weren’ so friendly .
於 2023 年 12 月住了 1 晚

6/10 一般

Stacey

讚好：整潔度和職員與服務
不滿：住宿狀況
Clean and comfortable. Check in staff was super friendly. I had a jacuzzi room and the jacuzzi didn’t work properly, which was disappointing. Overall a good stay except for the jacuzzi.
於 2023 年 12 月住了 1 晚

8/10 不錯

Lauren

於 2023 年 12 月住了 1 晚

10/10 優異

C.

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were exceptional, friendly and very service oriented. The only complaint would be the queen size bed appeared to be a double. Will definitely go back and stay.
於 2023 年 12 月住了 1 晚

2/10 很差

真實旅客

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Front desk not to friendly, they not even was able to giveme a receipt for the amount I paid
於 2023 年 12 月住了 3 晚
A. Patel 於 2023年12月5日的回應
Hello,I'm sorry for the confusion. You should have received a receipt from Hotels.com, not the hotel directly. That is the agreement we have in place.

10/10 優異

Anne

讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff and modern clean room. Very pleasant stay. Highly recommend.
於 2023 年 12 月住了 1 晚

10/10 優異

Christian

親子同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was excellent
於 2023 年 11 月住了 1 晚

10/10 優異

Jon

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice little hotel in Smiths Falls would definitely recommend
於 2023 年 11 月住了 1 晚

8/10 不錯

Meredith

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Clean and well kept property. Staff were excellent
於 2023 年 10 月住了 1 晚

10/10 優異

Kevin

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

10/10 優異

Jeff

家人同遊
讚好：整潔度、設施服務和住宿狀況
Excellent one night stay. Very clean room and comfortable bed. The front desk staff were extremely friendly and very helpful
於 2023 年 10 月住了 1 晚

10/10 優異

Adriel

於 2023 年 10 月住了 3 晚

10/10 優異

Peter and Nancy

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
the person at the front desk was very likeable. The light for the Best Western was not on and we drove past because it was so dark. The pillows on the bed were the worst. The toilet was extremely low and I thought it would overflow every time I flushed it. The lady that was looked after the breakfast was top notch. the Breakfast was good.
於 2023 年 10 月住了 1 晚

10/10 優異

Lynda

讚好：職員與服務
於 2023 年 10 月住了 1 晚

10/10 優異

amy

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing
於 2023 年 9 月住了 2 晚

10/10 優異

una

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful jacquizzi bathtub room, amazing customer service. The stairs to the second floor are the only negative - should have an elevator so you don't have to lift all the luggage.
於 2023 年 9 月住了 1 晚

10/10 優異

Laryssa

家人同遊
讚好：整潔度和設施服務
What a beautiful and quaint hotel. Friendly, warm, and welcoming staff. Highly recommend.
於 2023 年 9 月住了 1 晚

10/10 優異

Randell

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Kathy was so nice and put on a Wonderful breakfast.
於 2023 年 9 月住了 2 晚

10/10 優異

sandy

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property and room were very clean. The check in was great and helpful. Breakfast ezs goodwas a nice ad
於 2023 年 9 月住了 1 晚

10/10 優異

Elizabeth

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Very pleasant and helpful staff who took pride in ensuring rooms were comfortable and clean. Close to a beautiful waterfront park and lovely shopping area.
於 2023 年 9 月住了 2 晚

4/10 欠佳

Tyler

於 2023 年 9 月住了 1 晚

10/10 優異

John

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Nice place
於 2023 年 9 月住了 1 晚

10/10 優異

Alan

讚好：整潔度、職員與服務和住宿狀況
All was great at the hotel.
於 2023 年 9 月住了 1 晚

6/10 一般

Sylvie

於 2023 年 8 月住了 1 晚