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史密斯頓長島美洲最佳價值酒店的評價

2.5 out of 5
史密斯頓長島美洲最佳價值酒店
755 Smithtown Bypass, Smithtown, NY

評價

5.6
10 分評分，優異；480 則評價中有 61 則" "
8 分評分，不錯；480 則評價中有 100 則" "
6 分評分，一般；480 則評價中有 106 則" "
4 分評分，欠佳；480 則評價中有 83 則" "
2 分評分，很差；480 則評價中有 130 則" "

6.2/10 

整潔度

6.0/10 

職員與服務

4.8/10 

設施服務

5.4/10 

住宿狀況

5.2/10 

環保程度

評價

8/10 不錯

XiuYun

讚好：整潔度和職員與服務
This place was nice and comfortable .I got front desk lady and men was also very nice.would book again
於 2022 年 9 月住了 1 晚
Dhaval gandhi 於 2022年9月11日的回應
Thank you

4/10 欠佳

Joyce

伴侶同遊
讚好：整潔度
不滿：職員與服務和設施服務
The room was very clean. The bed was very comfortable. I wish there were an extra blanket. The room is very basic. The door locked but the extra latch was broken. There was a small refrigerator and microwave. The property was listed as including breakfast. There was sign in the window of the office that said it as well. There was no breakfast. No coffee. The Veniding machine was broken. There is no restaurant on the prperty. No other amenities but free parking.
於 2024 年 1 月住了 1 晚
dhaval 於 2024年1月13日的回應
thank you

4/10 欠佳

Brian

於 2023 年 12 月住了 1 晚

8/10 不錯

Antoinette

讚好：整潔度和職員與服務
於 2023 年 11 月住了 5 晚
dhaval 於 2023年11月30日的回應
thank you

8/10 不錯

Matthew

伴侶同遊
讚好：整潔度和住宿狀況
The hotel and surrounding area were slightly better than average. However, they need to install something in the shower which will prevent guests from slipping; I slipped and hurt myself slightly during my visit. 🙁
於 2023 年 8 月住了 1 晚
dhaval 於 2023年11月11日的回應
THANK YOU FOR GOOD REVIEW AND SEE YOU AGEN IF YOU TRAVEL AROUND THE AREA .

2/10 很差

Giuseppe

不滿：設施服務
Was not happy , no security lock on door , no breakfast , dirty, heat not plugged in , Drain in shower clogged
於 2023 年 10 月住了 1 晚
dhaval 於 2023年11月2日的回應
Thank you for your review. We are sorry we fell short of your expectations.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
dhaval 於 2023年10月26日的回應
THANK YOU FOR GOOD REVIEW AND SEE YOU AGEN IF YOU TRAVEL AROUND THE AREA .

2/10 很差

Francisco

家人同遊
不滿：職員與服務
Appalling
Really for what we paid for the room it is a lot for the terrible deteriorated situation of the facilities and the room... scratched paint, 2 towels for a family of 4, bad. Really everything bad.
於 2023 年 10 月住了 1 晚
dhaval 於 2023年10月26日的回應
thank you

6/10 一般

Theresa

伴侶同遊
It was okay the rooms need to be updated and shower curtains need to change they smell bad
於 2023 年 10 月住了 4 晚
dhaval 於 2023年10月26日的回應
thank you

4/10 欠佳

真實旅客

不滿：住宿狀況
The room was shabby. No hangers in the closet area, no tissues and the wall lights on either side of the bed were not functioning.
於 2023 年 10 月住了 1 晚
dhaval 於 2023年10月18日的回應
thank you

8/10 不錯

Joseph

讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況
one night visit
於 2023 年 10 月住了 1 晚
dhaval 於 2023年10月18日的回應
thank you

2/10 很差

Joseph

不滿：整潔度、職員與服務、設施服務和住宿狀況
Only go here if you are getting high or hetting a prostitute. Place is absolutely gross. Nothing like the picture. Sheets and pillow cases were Filthy. Stains everywhere. Bathroom was even worse. Walk in. And walked right out.
dhaval 於 2023年10月18日的回應
thank you

4/10 欠佳

Nick

不滿：整潔度和住宿狀況
I put a towel on the pillow and tried to sleep with my clothes on. It didn't work, we got up and left.
於 2023 年 10 月住了 1 晚
Guest Relations 於 2023年10月16日的回應
Dear Nick,Thank you for taking the time to share your thoughts with us. We are disappointed that we were unable to meet all of your expectations during your stay with us. Your feedback is important to us, and we will be sure to share your thoughts with our team for improvement of the guest experience. Please visit us so we can show you a much better experience.

2/10 很差

Shantel

於 2023 年 10 月住了 4 晚
dhaval 於 2023年10月10日的回應
Sorry for inconvenience

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Nightmare lesson learned hat cheap motel is cheap
The manager was obnoxious rude unfriendly and I felt he tried to intimate me wanting me to stay 2 nights when I had reserved one night per a prior phone call, it was only when my son came in that he backed down I have never heard of a no visitor policy had family on limited time trying to coordinate a visit and was told I was being watched then given an ultimatum as to the length of the visit then I was threatened with an additional 50 dollar fee if they weren’t gone in 5 minutes we were together for A little over an hour we were treated disrespectfully and were harassed by continual knocks on the door in the end I left never even spent the night in the dumpiest room I’ve ever visited with a torn bed ruffle a non functioning tv remote tears / holes - I did check for bed bugs -in the mattress lining mold in the bathroom a smelly carpet the room smelled musty a used bar of soap in the bathroom a leaking refrigerator the list goes on. I now have 137 dollar bill on a credit card for a motel that I spent not even 2 hours in the entire time harassed and I was gone during dinner time and was threatened that because I left I was told I would be charged a 50 dollar additional fee. If I am billed the 50 dollars I will be consulting my lawyer but I should be charged nothing for the emotional toll this took on me during a time that I should have been celebrating in town only for a wedding
於 2023 年 10 月住了 2 晚
dhaval 於 2023年10月9日的回應
thank you for your feed back

8/10 不錯

Ramon

讚好：整潔度
於 2023 年 9 月住了 1 晚
dhaval 於 2023年10月9日的回應
thank you

8/10 不錯

Paula

於 2023 年 9 月住了 2 晚
dhaval 於 2023年9月22日的回應
Thank you for your review

2/10 很差

Brian

於 2023 年 9 月住了 1 晚
dhaval 於 2023年10月9日的回應
thank you

10/10 優異

Monica

讚好：住宿狀況
Excellent
於 2023 年 9 月住了 1 晚
dhaval 於 2023年9月19日的回應
thank you

2/10 很差

John

不滿：整潔度、職員與服務和住宿狀況
This property is a genuine dump. Dirty, smelly rooms. Bug and insect infested. I went into 2 different rooms and both were completely unsanitary, smelled, had bungee cord to keep curtains closed, broken lights and fixtures, TV was crooked. I literally could not stay. Was being bitten buy either fleas or bedbugs. cockroaches running around and down the walls. Place should be condemned. I want my money back. I can't believe this even comes up as an option on your site. I have used Expedia many times and came to trust it. No more.... The young woman at the front desk was nice.
於 2023 年 9 月住了 1 晚
dhaval 於 2023年9月16日的回應
Thank you for your review. We are sorry we fell short of your expectations.

2/10 很差

Destiny

不滿：整潔度、職員與服務和設施服務
I liked NOTHING the toilet seat was detached the WIFI was spotty and it had ROACHES I have pictures
於 2023 年 9 月住了 1 晚
dhaval 於 2023年9月12日的回應
Sorry for inconvenience and I informed to my my housekeeper

8/10 不錯

VILSON

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
dhaval 於 2023年9月9日的回應
Thank you for your review

10/10 優異

Nedwin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
dhaval 於 2023年11月2日的回應
Thank you

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Terrible place to stay
The room was dirty, the staff in friendly and over charged for the room and refused to serve justification for it.
於 2023 年 7 月住了 1 晚
Dg 於 2023年8月30日的回應
Sorry for inconvenience and I informed to my my housekeeper

8/10 不錯

Jennine

家人同遊, 多人同遊
讚好：整潔度和職員與服務
Overpriced for the quality
Our stay was pleasant but our room did not get cleaned, nor garbages removed, and our beds were not made even though we stayed 3 nights. There are no amenities here and there should be for the price. Staff was courteous. Furniture in room was broken. This property is in need of a renovation.
於 2023 年 8 月住了 3 晚
Dg 於 2023年8月30日的回應
Thank you

2/10 很差

Malcolm

家人同遊
不滿：設施服務
The rooms and hotel were absolutely filthy. My son didn’t get out of the car. I want my money back
於 2023 年 8 月住了 1 晚
dm 於 2023年9月1日的回應
guest dont wont to stay and ask for refund . guest never check inn so no refund

2/10 很差

George

家人同遊
不滿：客房舒適度
Bring a respirator mask.
You need a respirator mask to be in the smoke laden non-smoking room. Very bad. Registration clerk unable to give directions when I had driven past the place. Physically, the place has seen better days.
於 2023 年 8 月住了 1 晚
Dg 於 2023年8月27日的回應
Thank you for your review. We are sorry we fell short of your expectations.

8/10 不錯

Patrick

讚好：整潔度、職員與服務和住宿狀況
Though it was not the nicest hotel choice in the area it was clean and well kept.
於 2023 年 8 月住了 2 晚
dhaval 於 2023年8月23日的回應
thank you for good review

2/10 很差

Jose Allende

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The desk person was very unprofessional with her rudeness after telling her I wanted to check out and wanted a refund cause of the insanity connection of the room.
於 2023 年 8 月住了 2 晚
Guest Relations 於 2023年8月18日的回應
Dear Jose,Please accept our heartfelt apologies for falling short of your expectations. Providing excellent service and clean accommodations is essential to our team, so rest assured we will work to get better. If you'd like to discuss your concerns further, please reach out to us offline at your earliest convenience. Please be well, and we hope you have safe travels.

2/10 很差

Earl

多人同遊
不滿：整潔度、住宿狀況和客房舒適度
Nope!
Room was disgusting. Coffee machine and refrigerator were broken. Fire alarms had fallen off the wall and were on the floor. Had to sleep on top of the covers for fear of someone below. Very disappointed. Only stayed here because everwhere else was booked.
於 2023 年 8 月住了 1 晚
Guest Relations 於 2023年8月18日的回應
Dear Earl,We are very sorry for the condition of the room you received. There is no excuse for this, and we assure you that we will address your concerns accordingly and ensure our future guests have a much better experience. Thank you for your time.

4/10 欠佳

Beth

於 2023 年 8 月住了 1 晚
dhaval 於 2023年9月9日的回應
Thank you for your review. We are sorry we fell short of your expectations

8/10 不錯

Kerlyne

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 4 晚
DHAVAL GANDHI 於 2023年8月9日的回應
THANK YOU

6/10 一般

Sviatlana

家人同遊
於 2023 年 8 月住了 1 晚
DHAVAL GANDHI 於 2023年8月8日的回應
THANK YOU

10/10 優異

Joe

讚好：整潔度和職員與服務
I got what I paid for. The location was very good. The place was pretty clean, but in need of some significant touchup and repair. The curtains were being held up by bungee cords.
於 2023 年 8 月住了 1 晚
dhaval 於 2023年8月7日的回應
thank you

2/10 很差

Nahum

於 2023 年 7 月住了 2 晚

10/10 優異

Noreen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Affordable and clean
Affordable yet clean and we had everything we needed.
於 2023 年 7 月住了 1 晚
Dg 於 2023年8月2日的回應
Thank you

6/10 一般

Sandra

家人同遊
不滿：整潔度、設施服務和住宿狀況
There was other people’s hair present in our room wasn’t cleaned properly The breakfast area in the lobby still has Covid signs well Covid is over in my opinion too cheap to have free coffee n breakfast also I asked if the room deposit would go back on my card immediately I was told it would well that was a lie also 3-5 business days A good cheap hotel with friendly service if you just need a bed n a shower n don’t mind someone else’s DNA in your room
於 2023 年 7 月住了 1 晚
Dg 於 2023年7月30日的回應
Thank you for your review. We are sorry we fell short of your expectations.

8/10 不錯

Yaneth

讚好：職員與服務
於 2023 年 7 月住了 1 晚
DG 於 2023年7月29日的回應
Thank you

6/10 一般

Katlyn

於 2023 年 7 月住了 1 晚
dhaval 於 2023年8月23日的回應
thank you

10/10 優異

Edwin

於 2023 年 7 月住了 1 晚
dhaval 於 2023年8月23日的回應
thank you

10/10 優異

Janice

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Dhaval 於 2023年7月21日的回應
Thank you

6/10 一般

真實旅客

不滿：職員與服務
Just ok place
Check in rude and crude ! Wanted 75$ to go in room a few hours early, Rate was 6$ more than quoted ! 3 lite bulbs out . No tissue! NO in room security latch ( was completely broke out ! ) rate 142$ not worth 1/2 that ! The room was CLEAN and just ok for one night stay . People managing need a few lessons ! ( we are not fussy people !
於 2023 年 7 月住了 1 晚
dhaval 於 2023年7月19日的回應
Thank you for your review. We are sorry we fell short of your expectations and thank you for letting us know

2/10 很差

Jason

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
HORRIBLE ALL AROUND
於 2023 年 7 月住了 1 晚
dhaval 於 2023年7月17日的回應
THANK YOU

2/10 很差

James

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚
dhaval 於 2023年7月17日的回應
Thank you

6/10 一般

Taichi

於 2023 年 7 月住了 2 晚
dhaval 於 2023年7月17日的回應
thank you

4/10 欠佳

Frank

不滿：職員與服務和住宿狀況
It was near to the places I was visiting
於 2023 年 7 月住了 4 晚
dhaval 於 2023年7月17日的回應
thank you

6/10 一般

Francis

於 2023 年 7 月住了 2 晚
dhaval 於 2023年7月6日的回應
Thank you

6/10 一般

Dan

於 2023 年 7 月住了 1 晚
DG 於 2023年7月29日的回應
Thank you

2/10 很差

Olga

多人同遊
不滿：整潔度、職員與服務和住宿狀況
I had two rooms reserved and they gave us the rooms in the smoking area without previous written notice! If I knew that when I got the confirmation for the rooms I would have canceled! DIRTY and SMELLY ROOMS that were not cleaned before we got them, one of them had stuff in refrigerator ! I asked to speak with a manager and I was told it was not possible! The $220 dollars I paid per room per night were a total waste of money ! DON’T GO THERE if you appreciate nice clean room!
於 2023 年 6 月住了 1 晚
dhaval 於 2023年6月26日的回應
guest book smoking room and we did not change booking . thank you

10/10 優異

Rachel

讚好：職員與服務和住宿狀況
於 2023 年 6 月住了 4 晚
dhaval 於 2023年6月26日的回應
thank you