Smithville Flats hotels from HK$611

"Great room, well equipped, clean and ready for our stay."

"Room still had toothpaste in the sink. Front desk didn't understand English. The "buffet" breakfast left alot to be desired and the room is very worn and lacks care. Didn't use laundry or gym. "

"No shampoo only have soap. No coffee maker at room. No drawers at all no usb port for phone charging. Bathroom there is only sink for washing. "

"The front staff was very nice "

"There was some damage to the condition of the room that it was in. Nothing crazy but just cosmetic. It didn't give off a good smell either and the carpets did not look very vacuumed or cleaned. They could have been cleaned a little bit better. Would not recommend staying here."

"Heavy language barrier when trying to check in, they control heat and give you a space heater incase you get cold. Room was hot for me and old window unit would not keep up"

"Stated here before won’t come back bed sheets stained with what looked like blood found on my second night as that side of the bed wasn’t used bathroom light flickered then went out and on last night the outlets near bed stopped working. Ran out of toilet paper and no one was at desk had to run and buy my own at the store. Complained to customer service and they did nothing to compensate the horrible stay"

"We had a lovely time at Hope Lake Lodge. My issue was with Expedia! They booked us into a room that the lodge no longer had available. We ended up in a smaller room. The staff at the lodge told us they had been dealing with Expedia’s screw up all day long!"

"The property was very clean and attractive. The view of the ski hill was beautiful. We had plenty of room for our whole family. Would stay again if ever back in the area."