搜尋斯諾萊恩別墅

「When I arrived there were other guest waiting at reception because there was no one there. Other people left because there were no service. Then a woman Lily came out and either a bad attitude she helped is registered」

「Nice Bowling center」

「None」

「Lights in room didn’t work tv remote batteries dead kept getting locked out of room wasn’t the room we paid for it was supposed to be a suit n just got a regular room but charge for it」

「好」

「The staff are not completely informed of whether or not they have cribs for families needing them. I called to check a month in advance and a staff member checked, and confirmed they had one. The information was noted in my reservation record. When I contacted them to reconfirm the crib’s availability before my arrival, the Front Desk staff members said they didn’t have cribs. ??! I said that a staff member checked weeks ago with housekeeping and they told me otherwise. I mentioned the request...

「CleanRoom, breakfast got the job done.」

「Good」

「Good」

「The property was not as described. This is the worst hilton property we have stayed in. The pool was down for remodeling, the 1dt room we were placed in was next to the main laundry, the smells of bleach and laundry soap had us asking to be moved to a room that wasn't toxic. We were moved to a second room on a different floor. Still smells of bleach. Are bed was comfortable and breakfast was light by comparison to other hiltons we recently stayed at. Could u5 some improvement.」

「Floor in the room was quite dirty. Do not walk barefeet or with socks on otherwise you will collect all the dusts and grime especially in the shower. Shower floor was supposed to be white but have turned mostly grayish from not being cleaned properly. Beds however were clean and the lobby. Backyard patio where you can take your dogs looked like it hasn’t been cleaned in a long time. Buffet breakfast.」