Have been to this hotel many times, the service desk service and the environment are still very good!
真实旅客
2021 年 6 月入住 3 晚
8/10 还可以
Basel,Scottsdale
2025 年 7 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great facility very clean very supportive staff including the valet drivers and the concierge desk personnel. House keeping was excellent on daily bases .
The only thing I did not like and prevented me from putting 5 stars review is the surprise fees. There is daily 50$ resort fees and daily 50$ parking fees I wish the had mentioned it prior to booking on Expedia website
Basel
2025 年 7 月入住 3 晚
8/10 还可以
IRFAN,Ellicott City
与家人出行
2025 年 7 月 7 日
满意:清洁度、服务设施、住宿条件和设施
Location is good. Parking is expensive
IRFAN
2025 年 6 月入住 2 晚
6/10 一般
Jaisa
与家人出行
2025 年 7 月 1 日
满意:清洁度、服务设施、住宿条件和设施
Overall fine stay but they seemed to be quite short staffed. it took them 45 minutes to replace a coffee machine, and when they came the first time they simply brought coffee cups not the machine forcing me to wait for the machine in the lobby to try to instill a sense of urgency. I also went to ask the front desk a question and the woman literally shooed at me to say that she was busy and i needed to wait for the next receptionist. Beautiful hotel but staff is not equipped to manage clients.
Jaisa
2025 年 6 月入住 2 晚
10/10 超赞
Mayleen,San juan
2025 年 6 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Would go back!
Mayleen
2025 年 6 月入住 1 晚
10/10 超赞
Omar,St. Louis
2025 年 6 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Omar
2025 年 5 月入住 3 晚
10/10 超赞
Karen
与家人出行
2025 年 6 月 9 日
满意:住宿条件和设施,服务设施
This is a great hotel in Aspen area. Great for family. Amazing pool. Maroonbells is quick drive. Great food. Lots of hiking trails nearby. Great place for quiet relaxation.
Karen
2025 年 6 月入住 2 晚
10/10 超赞
Esra
2025 年 5 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
We really liked ski in - ski out
Esra
2025 年 4 月入住 1 晚
10/10 超赞
Andre
与家人及幼儿出行, 与家人出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Concierge service can improve
Andre
2025 年 4 月入住 6 晚
10/10 超赞
matthew
2025 年 4 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Great
matthew
2025 年 4 月入住 1 晚
10/10 超赞
FADIA,MIAMI
与家人出行, 带宠物出行
2025 年 4 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly staff, very clean and in an excellent area
FADIA
2025 年 3 月入住 1 晚
10/10 超赞
Bradley
2025 年 4 月 9 日
Bradley
2024 年 12 月入住 3 晚
10/10 超赞
Antonio,miami
2025 年 4 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Great property, very convenient for ski in ski out.
Antonio
2025 年 3 月入住 5 晚
10/10 超赞
ANGELICA
2025 年 4 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ANGELICA
2025 年 3 月入住 4 晚
10/10 超赞
Henrique
2025 年 3 月 29 日
Henrique
2025 年 3 月入住 8 晚
10/10 超赞
Liliana
与家人出行
2025 年 3 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is amazing!!! Beautiful building, rooms and good location.
The staff is nice and helpful,
Definitely is a 5 star hotel.
Liliana
2025 年 3 月入住 7 晚
10/10 超赞
Rob
与家人出行
2025 年 3 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
ViceRoy Snowmass Aspen was an amazing five star resort that was a dream ski vacation.
Rob
2025 年 1 月入住 5 晚
10/10 超赞
Abraham
与配偶出行
2025 年 3 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel conditions are very nice, the ski equipment service is very well organized and very convenient. The transportation help provided by the hotel to nearby places is exceptional. Concierge was not very helpful in 3 occassions we needed some help though and dining service at the lounge of the hotel was not the best either. But overall , the rest of the experience was so good that I'd come back here.
Abraham
2025 年 2 月入住 6 晚
10/10 超赞
Martin,Lakeland
与家人出行, 与配偶出行
2025 年 3 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The ski valet and front door personnel were excellent.
Martin
2025 年 2 月入住 6 晚
10/10 超赞
blanca
2025 年 2 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Literal sales del hotel directo a espiar te tienen el servicio de lo mejor me encantó aunque el restaurante todos los días se equivocaban en algo el servicio fue muy bueno
blanca
2025 年 1 月入住 5 晚
4/10 很差
Jean Pierre
2025 年 2 月 26 日
Jean Pierre
2025 年 2 月入住 3 晚
4/10 很差
FNU
与家人出行
2025 年 2 月 19 日
不满意:员工和服务、住宿条件和设施、客房舒适度
Gone down significantly
Revisited the hotel after years, the service levels have gone down a lot. Hotel reception staff appear to be temp and not trained, some of them surprisingly rude(!). Calls for service ignored intermittently. Will not be returning here. Expedia needs to review their 9 rating I see a lot of recent negative reviews
FNU
2025 年 2 月入住 3 晚
10/10 超赞
Fernanda
2025 年 2 月 19 日
Fernanda
2025 年 2 月入住 6 晚
10/10 超赞
Michael
2025 年 2 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Mick & Dan @ Viceroy
Expensive overall - but that’s Aspen.
Restaurant was very good, facilities 1st class. Ski in/out, hot pools, ski shop. Couldn’t fault anything