索菲亞市州酒店，索菲亞市州平住宿優惠推介

「It’s a beautiful hotel and breakfast was amazing. But the staff was racist. When I checked in, the girl at the counter charged me 500€ for deposit just because I am Asian! On the website of hotels.com said deposit 50€! And when I checked out, another male staff asked me why do I paid 500€ for deposit!!!??? Overall it’s a beautiful hotel but I can’t believe this happened to me and I am only hoping now that I can get my deposit back!!! I could have argued with the girl but I don’t want this stupid...

「Great breakfast!」

「I have comment their check in was cold and no welcoming. The Hotel Executive asistant manager acknowledged my comment and send me a card however come with a set of amenities as same as the welcome amenities. Can see how robotic and service without heart. Club lounge very nice, specially those serve attitude are different. F&B staff， housekeeping and concierge great hospitality but not front desk.」

「酒店不错，只是早餐实在没法吃，希望能改善一下」

「Pretty new hotel, large rooms, clean and comfortable, good breakfast」

「Location-wise, not very convenient to be accessible to the downtown area. Also, the cable TV kept breaking down. However, the room is big.」

「旅館就在central railway station地鐵站出口，有提供免費停車，到索菲亞主要景點走路或搭車都很方便。」

「地點方便，附近很很多知名的餐廳。員工非常優秀，且有免費早餐。」

「Everything is very nice. Good location, good services, good price, clean, staffs are helpful.」

「I went twice at swimming pool and both days the towels were told not enough.」

「不能欧元支付，现场没有马上支付就让入住，并第二天有细心指点去哪里换。」

「地點佳，房間乾淨，安靜，走路皆可以到各大知名景點。」

「The shower pole kept falling… which you’d think wasn’t a big deal but it almost gave me a concussion. the jacuzzi in the bathroom wasn’t pleasant at all and didn’t seem well maintained. I saw crud in the jets… from possible other guest. I wouldn’t be back.」