「Upon our initial arrival, we were allocated only one room despite having reserved two, leading me to believe that an adjoining room was available. However, such a room was not provided, necessitating an additional visit to the front desk to pay a second deposit for the second room. That room had a strong odor of mold, and the freezer was completely frozen over with thick ice. Upon arrival, we observed several individuals, including homeless persons, congregating outside the hotel and in the back...
「Upon our initial arrival, we were allocated only one room despite having reserved two, leading me to believe that an adjoining room was available. However, such a room was not provided, necessitating an additional visit to the front desk to pay a second deposit for the second room. That room had a strong odor of mold, and the freezer was completely frozen over with thick ice. Upon arrival, we observed several individuals, including homeless persons, congregating outside the hotel and in the back...
Gladys