Bed bugs, not so friendly front desk attendant when checking in
Randy
於 2024 年 4 月住了 4 晚
6/10 一般
Joseph
商務旅客
2024年4月30日
讚好:整潔度
不滿:職員與服務
I’m trying to be fair with this review considering I booked knowing they were renovating. I didn’t realize how big of a renovation they were doing though. Pros: Property was very clean and metal quiet. Bed is an actual real coil mattress. I notice lately hotels are going cheap on beds and frames. It’s very disappointing. A choice of different firmness and types of pillows on the bed was a nice surprise. Rooms are large and carpeted which I like. Also had no issues with keys being deactivated.
Now the CONs: parking is an issue on certain days if you return later in the evening. Although they have large smart TVs you can’t get Netflix or YouTube even know there are buttons on the remote for it. I found the TV very difficult to use and ultimately gave up on it and had to watch things on my laptop. Another big negative is the bathroom fan and light are on the same switch and the fan is loud. Mostly ended up doing everything in the bathroom in dark. The finishes in the room are ok but a bit dated. At check in there was no properly working bell cart. Staff was aware and did nothing to resolve the situation. I was there for a long stay and had to take multiple trips all the way to the 3rd floor to bring all my things in. Staff there is completely unimpressive. Standards for employees and service in hospitality have really fallen to an embarrassing level. Gym and laundry were closed for a few days durning my stay. It will be nice when the renovation is done.
Joseph
於 2024 年 4 月住了 7 晚
2/10 很差
Neavis
2024年4月22日
不滿:整潔度、職員與服務和住宿狀況
They are doing renovations and the rooms were not cleaned and the refrigerator didn't work. They should have informed customers they was in the middle of renovations cause the price i paid for it should have been a better experience
Neavis
於 2024 年 4 月住了 1 晚
10/10 優異
Harold
2024年4月18日
讚好:整潔度
Liked it all.
Harold
10/10 優異
Harold
2024年4月18日
Liked it all. Great experience.
Harold
於 2024 年 4 月住了 1 晚
2/10 很差
Rowojo
伴侶同遊
2024年4月15日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Poor accommodations for their current inconvenient state of renovations. I’m sure it may be a 3/5 starts after renovations are complete.