“Staff unresponsive with messages when there was an issue with the booking, unhelpful and zero communication when I was supposed to arrive in 24hrs was told it would take 72hrs for a response, was then told they would organise a refund but 15 days later this money has still not been sent. ”
“Staff unresponsive with messages when there was an issue with the booking, unhelpful and zero communication when I was supposed to arrive in 24hrs was told it would take 72hrs for a response, was then told they would organise a refund but 15 days later this money has still not been sent. ”
Emma