Great place to relax. Got an excellent check in service and was able to upgrade to one of the mission suits. The room
Was great but the plumbing in the shower outdated and not at the level. Service was spotty. From communicating with concierge prior to arrival to service and ambiance at the on site Sante restaurant to pool side service and not consistent maid service service was not at the level expected from the Fairmonf properties. But the charm of Sonoma and the tranquility of the SMI were still there this time.
Anastasia
於 2024 年 6 月住了 3 晚
2/10 很差
OMAR
親子同遊
2024年6月1日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
OMAR
於 2024 年 5 月住了 1 晚
10/10 優異
PATRICK
2024年6月1日
讚好:整潔度、職員與服務和住宿狀況
PATRICK
於 2024 年 5 月住了 3 晚
10/10 優異
Nancy
家人同遊
2024年5月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This upscale property is clean and feels very safe. The room was ample and everything worked properly. Service at the front desk and all other employees were friendly and helpful. The mineral pools were clean and the surrounding areas, cabanas, etc. were lovely.
Nancy
於 2024 年 5 月住了 2 晚
10/10 優異
Jeffrey
伴侶同遊
2024年5月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lots of fun in Sonoma.
Jeffrey
於 2024 年 5 月住了 2 晚
10/10 優異
Javier Rodolfo Nava
2024年5月26日
讚好:整潔度、職員與服務和住宿狀況
Javier Rodolfo Nava
於 2024 年 3 月住了 2 晚
6/10 一般
judy
2024年5月19日
The hotel itself is average, doesn’t seem to justify the rate per night BUT the spa is amazing both for facilities and Staff service . Would go back to the spa but not the hotel. The hotel is underwhelming- old building , musty smell, poor answering service(phone to front desk keeps ringing forever from the room) and shower fixture gets stuck. No slippers to use in the room but there’s robes) . There’s complimentary wine in the room. Afternoon wine reception nothing to be excited about, no complimentary snacks like other hotels . For the rate, you would think they are cut above the rest but nothing special here except the spa which is another extra expense not included in the hotel rate.
judy
於 2024 年 5 月住了 2 晚
10/10 優異
Roberta
家人同遊
2024年5月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a wonderful relaxing stay. The spa was amazing. Spent an entire day there. The food and service from all employees was amazing