The only positive comment I can make about this hotel is that the young lady who checked us in, (with long black curly hair) was very pleasant when we checked in. That said, this property is run down, and not well-maintained. Our room was damp, dark and dirty. We were there for three nights and the room was only “cleaned” once while we were there. The door to the room and hallway outside the room had black scuff marks in various places and it appeared as if someone had attempted to remove the peep hole from the door to our room. The hallway also smelled heavily of cigarette smoke. The elevator down button pointed to the side (not up or down) and was very slow. In addition, we told Lilly at the front desk after our first night that we booked an extra night in error and we were only staying three nights instead of four. Lilly told us she could do nothing since we booked the hotel through a third party - Expedia - and we must “call them.” Even if true, it was clear that she had no interest in assisting us and she made no attempt to contact her manager to discuss the matter. Moreover, Lilly refused to provide us with a receipt upon check out, and said that too had to be obtained through Expedia. In all the years that I’ve traveled for work and pleasure, I’ve never been denied a receipt upon request, and typically, with more than 24 hours notice of early check out, I have not been charged for the extra night. I am disappointed in the very poor service we received.