South West Division Spa Hotel

"Modern room, clean modern bathroom, clean lobby, amazing complimentary breakfast. "

"Excellent experience from the Club65 checkin through to our speedy checkout. I found the bed a bit hard but staff fitted a bed topper for us and it was great (thankyou). Location connected to Raffles Place and the MTR is wonderful. Would highly recommend."

"Great place to stay. Nice and forthcoming staff. "

"Clean, convince all good"

"Awesome experience "

"Great hotel from top to bottom, really luxurious feeling and the pool was great too. All the staff were so friendly and helpful. Can’t wait to stay again"

"위치가 너무 좋아서 접근성이 매우 훌륭함 "

"Had a fantastic stay with Paradox Singapore Merchant Clarke Quay. Great location, with easy access to restaurants, bars, shopping & the trains. Staff & service were excellent, and the little touches of fruit infused iced water in the lobby after a long day in the heat, made it even more enjoyable. Highly recommend!"

"As ever an excellent hotel with friendly, courteous helpful staff but had a problem at check-in when one of my party’s booking (made by me for daughter and her family as spouse and I had a sep booking) had gone from 2 adults and 2 children with 2 double beds when done in Expedia (have copy of receipt) to 2 single beds at check-in. Nah, that wasn’t going to fly. The Duty Manager sorted in 15 minutes, more kudos to her. A problem of concern was the boardwalk around the pool at approx1500. The boardwalk is wooden but it is far too hot to stand on without footwear. If there are warning signs they need to be larger and more obvious. Consequently when daughter and her children (who swim like fish thanks to their parents) tried to WALK from the lounge chairs to the water they had to run lest they burned their feet. It is NOT safe to run at any pool. Secondly, there are signs telling the pool users to shower before entering the water. Nobody at the pool did as most just ran into the water. My daughter ran (not wanting to) the shower area which had a slate floor and it was even hotter than the wooden boardwalk. She had to jump into the water to escape the burning and consequently did not shower. She told me her feet hurt for an hour afterwards. It’s not as if daughter and her partner (the children’s father) are not used to pools as they are both qualified swimming instructors and are national and international swimmers. Stay there again? Yes, a favourite. Grandchildren loved it"