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Reviews of Spanish River Inn

3 out of 5
Spanish River Inn
127 Front St, Spanish, ON

Reviews

4.6
Rating 10 - Excellent. 9 out of 183 reviews" "
Rating 8 - Good. 27 out of 183 reviews" "
Rating 6 - Okay. 38 out of 183 reviews" "
Rating 4 - Poor. 33 out of 183 reviews" "
Rating 2 - Terrible. 76 out of 183 reviews" "

5.0/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Dave

Liked: Staff & service, amenities
suited needs for hwy hotel, would stay there again if price is reasonable
Stayed 1 night in Apr 2024

8/10 Good

Ke

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Not much
Stayed 2 nights in Feb 2024

8/10 Good

zbigniew

Liked: Cleanliness, staff & service
no coffee maker and microwave not connected to power
Stayed 1 night in Feb 2024

8/10 Good

Sandra

Stayed 1 night in Nov 2023

6/10 Okay

Rachel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Spanish river inn on 11 Oct 2023
Thank you for your positive feedback

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Spanish river inn on 11 Oct 2023
Thanks for the positive feedback

8/10 Good

leo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
When we are looking for a hotel we look at price and cleanliness. This hotel fit both of these.
Stayed 3 nights in Sep 2023
Response from Spanishriverinn on 26 Sept 2023
We appreciate your positive feed back

2/10 Terrible

Helmut

Stayed 1 night in Sep 2023

4/10 Poor

Umme

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Michelle

Stayed 2 nights in Sep 2023

2/10 Terrible

Dawna

Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was a place to lay our heads. Beds were old, soft and very uncomfortable. Bathroom floor was dirty with dust and dirt piled in the corner behind the door.
Stayed 1 night in Sep 2023

2/10 Terrible

Simone

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It was very different from the pictures, the room was old and dirty. There were mattresses left at the reception.The place made us feel unsafe, there was just an old key to lock the room's door. Do not stay there! Definitely a place to avoid!
Stayed 1 night in Aug 2023

6/10 Okay

Rob

Travelled with partner
Liked: Staff & service
The room was clean and as we were situated at the back of the Inn it was quiet. Staff were friendly. This Inn is undergoing some much needed upgrades but the price was right and we were satisfied with our stay.
Stayed 1 night in Aug 2023

6/10 Okay

Kevin

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Shaminder

Travelled with pets, Travelled with partner
Disliked: Staff & service
The property was fine, everything we expected it to be - a convenient stop for my partner and our dog to stop on our long trip, right on the highway. What we didn’t expect was to be treated the way we were by staff. I called the number provided by the listing at 1pm and at 5pm the day before to let them know that we’d be arriving late (around midnight). They didn’t pick up at 1pm, but I spoke to someone at 5pm. We were told it wouldn't be a problem and we were instructed to call upon arrival and were met with hostility by the staff on site who didn’t want to check us in despite having just spoken with someone on the phone at midnight. He was argumentative and checked us in. The person on site came by to apologize about his behaviour last night but didn’t fail to tell me how they don’t check in after 11pm and actually no one was site when I called so the message didn’t reach him. There’s only one number provided and the sign outside has it listed with “open 24/7” below. I’ve travelled all across the world and I’ve never had an issue like this.
Stayed 1 night in Aug 2023

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Photos online extremely deceiving as this motel is no place you'd want to stay. The restaurant is long closed with carboard in all the windows, there are poor persons going through cigarette butt cans in front of the room doorways and the place looks like it hasnt been maintained or cleaned in decades. Some online reviews warn of bedbugs and itching after staying there. It was so awful looking I didnt even stay there although I had a reservation I'd made online after being rudely deceived by very old photos
Stayed 1 night in Aug 2023

8/10 Good

Pat

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

4/10 Poor

Kira

Stayed 1 night in Aug 2023

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The office door was locked upon arrival with a note with number to call that went right to voicemail. Another guest came by and knocked on a room window to get the attendants attention. When he opened the door there was no greeting, just had me fill out a form and handed me one key. The room was beyond filthy, toilet looked like it had never been cleaned, used soap and hair in the tub, dirt on the floors and a blood stain on one of the beds sheet. Contemplated sleeping in my car and actually did leave around 6am. So much more wrong. Expedia should be embarrassed to list this property. The least the owners could do is clean the room. I expected old but not this disgusting. Just needed a place to sleep on route of a long drive.
Stayed 1 night in Aug 2023

4/10 Poor

James

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Agnes

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s too close to the road and noisy when trucks passed by
Stayed 1 night in Jul 2023

6/10 Okay

Kenneth

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is rundown and needs a good cleaning.
Stayed 1 night in Jul 2023

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Left the property without staying felt that unsafe. Someone was burning things in the parking lot, mattresses were torn. I don’t like to leave negative reviews but this place is not a family friendly hotel.
Stayed 1 night in Jul 2023

4/10 Poor

James

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We liked we could have a pet. We liked they’re in range of making it home. We didn’t like our room, it had a very strong urine smell. We liked they had an ac. No tub plug so I used a face cloth for a plug, for a bath,,,water pressure excellent.
Stayed 1 night in Jul 2023

4/10 Poor

sujatha

Travelled with family
Disliked: Staff & service, property conditions & facilities
No facilities to make Tea or coffee. No kettle Curtain smells bad
Stayed 2 nights in Jul 2023

2/10 Terrible

Tammy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I will never stay here again. Filthy and outdated. The outside noise of highway makes it feel as though every vehicle is going to drive through the windows.
Stayed 2 nights in Jun 2023

2/10 Terrible

Furkan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was itching all night.
Stayed 1 night in Apr 2023

2/10 Terrible

Elizabeth

Disliked: Amenities, property conditions & facilities
I did not check in. The property was terrible. I will pics under separate cover. Very disappointed that your company does not vet these properties to ensure they are still even viable
Stayed 3 nights in Apr 2023

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2023

4/10 Poor

Brian

Stayed 1 night in Feb 2023

2/10 Terrible

Ryan

Stayed 1 night in Feb 2023

8/10 Good

Anandh

4/10 Poor

Taranjot

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of cleanliness
Stayed 1 night in Sep 2022
Response from Hiten on 22 Sept 2022
HiThanks for your review, and comment, help us to know where to continue to make improvements. it was a pleasure having you,hope to see you again Thank you

2/10 Terrible

karen

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down.
Stayed 1 night in Sep 2022
Response from HITEN on 22 Sept 2022
Thank you for your feedback.Sorry that your stay wasn't completely comfortable and I understand your frustration. We will be addressing this issue WE want all our guests to have the best possible experience during their stay thank you

4/10 Poor

Allison

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The restaurant advertised has not existed for quite some time. Very near the main highway so quite noisy. The room does not look like the picture. Next door was two noisy dogs.
Stayed 1 night in Sep 2022
Response from HITEN on 22 Sept 2022
Thank you for your feedback, we try to make all our guests happy to stay in our Motel, and we have some rooms available for PET FRIENDLY

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It should be condemned. The restaurant isn't even open. The driveways is so bad that long weeds are growing through the pavement. And the worst part is we show up at 4pm to check-in and there's no one there to check us in. We waited an hour still no one. We tried to get reimbursed and the owner refused. We ended up never staying the night instead we drive home. Worst motel if my life. Do no go there!
Stayed 1 night in Aug 2022

4/10 Poor

Thomas, Bakersfield

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place looked like it had been abandoned for years and felt unsafe. No services whatsoever.
Stayed 1 night in Aug 2022
Response from hiten on 25 Aug 2022
I spoke to you, on the phone and you mention you going to arrive late but didn't show up also your payment info was wrong

2/10 Terrible

David

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

RoseMarie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

Pei

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

Mark

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The motel provided a night accomadation.
Stayed 1 night in Aug 2022

2/10 Terrible

LIFENG

Travelled with family
Bed bugs! Keep away!!
Stayed 1 night in Aug 2022
Response from K SHAH on 16 Aug 2022
We clean the room everyday bed sheets /pad covers wash every day also shampoo the carpet weekly,box spring and mattress inspect regularly

6/10 Okay

Sabina

Stayed 1 night in Jul 2022
Response from k shah on 1 Aug 2022
thanks

4/10 Poor

Sandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was air conditioning and a fantastic Fish ‘n’ Chips shop next door. The hotel restaurant has been shut for some time. The room smelled strongly of stale smoke.
Stayed 1 night in Jul 2022
Response from shah on 1 Aug 2022
thank for your feedback All the rooms we do clean daily basis also we do steam vac too. All rooms in the motel are non-smoking.

2/10 Terrible

Darren

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn't anything to like about the property.
Stayed 2 nights in Jul 2022
Response from Hiten on 26 Jul 2022
Thank you for your feedback.Sorry that your stay wasn't completely comfortable and I understand your frustration I will be addressing this issue. . Building/physical space could use improvement Thank you for providing us with your valuable feedback. We’re disappointed to hear that our {{physical space}} wasn’t exactly to your liking. We hope you give us another chance soon, so we can share an even more positive experience.

6/10 Okay

Kim

Liked: Staff & service
No Honeymoon Suite
Dated facility , past its prime but for a quick one night stop did the trick . Would I spend my honeymoon there , absolutely not but did the trick . If you are at all fussy keep driving , check in was good .
Stayed 1 night in Jul 2022

2/10 Terrible

Sacha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid if you can, use as last resort only.
The place is about 10 years past a renovation. I was charged nearly 50$ for my dog, when they say pets are allowed, but don't list a cleaning fee. I would of had no issue if the place was actually clean. There was food stuck to things in the room. This place is a sham and should not be permitted to stay open. The photos on the hotels site are way too old and need to be updated.
Stayed 1 night in Jul 2022
Response from . on 22 Jul 2022
Hi, Sacha Thank you for your feedback.Sorry that your stay Wasn,t completely comfortable and I understand your frustration. We will be addressing this issue. We want all our guests to have the best possible experience during their stay. on Expedia, we have mentioned a pet fee of $ 40.00, on your arrival we charge only $30 which you paid by M/C