Spring Hill Hotel with Pool

"Got in at 11 pm. Grumpy old man attitude. Didn’t need that type of greeting after a long drive. Checking out had to wait 20 minutes Another customer too. He called the hotel a couple of times and he finally came out from the back to the front desk The room spelt musty. Won’t be staying there again "

"Our room was clean, but the door lock didn't work in room 419, only the latch at the top. We didn't have breakfast but the snacks at the front had plenty of options. The bar service was great, and all of the staff were friendly and accommodating. Excellent service!! I would come back for another stay!"

"Parking was great and felt safe. We only stayed a short while so we didnt have a chance to eat breakfast, but i imagine it was great too."

"The hotel is not well kept in terms of cleaning. The room had a strong mold smell. Cleaning left much to be desired with hair on the bed and the bathroom was not really clean. Overall I was not satisfied with my stay. "

"Very good stay "

"Check in was quick and easy. First impression was that the hotel and staff were clean and friendly. Breakfast was surprisingly good. Room was comfortable. I would have liked an ADA toilet in the bathroom."

" NA"

"Breakfast workers were great"

"So, I’ve never stayed at a hotel or motel where I wasn’t asked how my stay was, or was everything ok when I checked out. Ever, even Motel 6 and Holiday Inn asks how was my stay. After I wasn’t asked and the woman who checked out us seemed to barely look up from her computer screen, I mentioned that she didn’t ask how are stay was. She then seemed to go thru the motions to ask, when I told her about a problem we had, namely, running out of toilet paper and Kleenex. That morning, before we checked out, we had no extra roll of toilet paper when we needed toilet paper. The Kleenex box maybe had four sheets left. I called the front desk at the time this happened, and we were delivered another roll of toilet paper some 40 minutes later after I made the call. That’s not right. The woman at the desk when I told her this, barely acknowledged the situation, barely looked at us, and off handedly commented she would let housekeeping know. No apologies. This did not sit well with us, didn’t leave a good taste in our mouths about the experience, and was unsettling and disappointing. The way the whole deal went down was not at all commensurate with what one might expect from a hotel like the Intercontinental, let alone really any place of lodging. I wish I would have asked to speak with a supervisor, but we were in a hurry, as we were in town to visit a very sick relative. Not good!!!!"