From the moment we walked into the lobby, when the receptionist wouldn't move from her chair to check us in, to calling the hotel when we arrived home 5 days later and 4 hours away, this place is the worst place I have ever experienced. We took the room as it was our only choice. Sleep did not occur the first night. I called Expedia the next day and was delighted to hear that Expedia would assist as much as possible. This is a good thing because the 1st room air conditioning was barely working, the room was rank of mold or mildew, the molding around the room was missing or falling off, the ceiling in the shower was scotch taped as a "fix", and the presence of ants in our beds in the morning was an unwelcomed experience. Once moved to a new room on the 3rd floor, my allergies were less triggered, however the fake wood floors were so dirty our socks were blackened from walking around. We sucked it up and stayed the remaining days of our reservation. I couldn't wait to get out of there and head home. In my fury to leave, I inadvertently left my computer minitor on the desk. Not hard to do when I had to totally move all the furniture around to find a working wall oulet (that's another story in of itself). When i reached home, i realized i forgot the computer monitor. I called the hotel and was told that someone would check the room and call me back if my items were found. Needless to say, I never received that call. I hope the monitor breaks now,!