New York St. Ann's Warehouse Hotels

"Spent 4 days and was a great experience! Beds were incredibly comfortable! Rooms were big for New York, clean, maintained rooms and very comfortable. Hotel is in excellent location for financial district, seaport area and about 10 minute walk to WTC memorial. Ease of access to all subway lines to go uptown from WTC area. Would definitely stay again!"

"The hotel meet all our expectations for a great stay. The water view was worth booking. The only problem was the size of the room, a little small but this is New York. Staff service was excellent."

"It was okay"

"We stayed here for 4 nights in April while attending a wedding in Brooklyn. On arrival, the guy who checked us in was friendly, informative and managed to get us into our room early, which was appreciated after a long travel day. Our room was sufficient for our needs, although a little small. There was very little wardrobe space which meant most of our clothes stayed in our suitcases. The bathroom was clean and modern - but you can see through the glass both in and out, which was fine for us as a married couple, but if you’re staying with someone you aren’t THAT comfortable with…not so much! The safe also didn’t work - kept saying an error message when we tried to program it to lock. On the first night, we had an issue where a member of staff spoke rudely to us because we used the elevator supposedly reserved for the rooftop bar (we had no way of knowing this). We reported it to management via the feedback request on Hotels.com, but it was never followed up. The second morning after housekeeping had been, the sheers in our room stopped functioning, meaning we had to climb onto the bed to move them manually when we wanted them open or closed. When we checked out, we discovered that Public charges a $45 per night ‘resort fee’ to cover ‘access to 24/7 gym, rooftop bar, lobby spaces’ etc. We used the gym once, and didn’t use any other amenities, so felt like it was a sneaky charge. Perhaps it should be charged on a guest-by-guest basis on individual need…."

"Would stay again"

"This is a great hotel. Wonderful view from our room of the river and downtown area. The hotel was clean and the restaurant attached is quite nice. Great location. Highly recomend."

"Location was great. Staff was super helpful and the breakfast and coffee service was nice. Room was clean and nice. Highly recommend"

"Great stay in the more residential area of NYC. The rooms are not huge but big enough and great location for the subway."

"Awesome spot!! Clean rooms and knowledgeable staff. Perfect spot to enjoy LES."