露台/庭院

澤西 SPA 大酒店的評價

5 out of 5
澤西 SPA 大酒店
Esplanade, St. Helier, Jersey

評價

9.2

卓越

10 分評分,優異;1005 則評價中有 697 則" "
8 分評分,不錯;1005 則評價中有 243 則" "
6 分評分,一般;1005 則評價中有 44 則" "
4 分評分,欠佳;1005 則評價中有 12 則" "
2 分評分,很差;1005 則評價中有 9 則" "

9.4/10 

整潔度

9.6/10 

職員與服務

9.4/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Patricia

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were all friendly, polite and extremely helpful. The ocean view from our room was a real wow factor. The weather was good so we ate in the Terrac bar, the menu choices were limted but the food delicious, breakfast was superb.
於 2024 年 5 月住了 6 晚

10/10 優異

Elizabeth

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient for the Centre but quiet and peaceful. The staff went above and beyond to help you settle in
於 2024 年 5 月住了 4 晚
Luke Eastaff - Guest Relations Manager 於 2024年5月18日的回應
Dear ElizabethThank you for sharing your 10/10 review. I am overjoyed that you had a great experience and you were well looked after by our amazing team.Kind regards

10/10 優異

Barry

讚好:整潔度、職員與服務、設施服務和住宿狀況
First class hotel. Perfect.
於 2024 年 5 月住了 3 晚
Luke Eastaff - Guest Relations Manager 於 2024年5月18日的回應
Dear BarryThank you for your 10/10 review! I am very happy to know that you had a wonderful experience with us here at the Grand Jersey Hotel.Kind regards

10/10 優異

Shaheen

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Cannot thank the Grand Jersey enough for an amazing stay, nothing was too much trouble and all staff go the extra mile to make every guest feel special, we will definitely be back again and will definitely recommend to others
於 2024 年 5 月住了 7 晚
Luke Eastaff - Guest Relations Manager 於 2024年5月18日的回應
Dear ShaheenThank you for your 10/10 review!I am really glad that you had an outstanding experience with us here at the Grand Jersey Hotel. We take pride in delivering exceptional service to our guests and you are very welcome. We all look forward to welcoming you back in the future.

10/10 優異

Sheila

家人同遊
讚好:職員與服務、設施服務和住宿狀況
Excellent service, very comfortable and high end amenities, good spa and excellent location
於 2024 年 5 月住了 1 晚
Luke Eastaff - Guest Relations Manager 於 2024年5月18日的回應
Dear SheliaThank you for posting your 10/10 review! It sounds like you had a wonderful experience, thank you for sharing. Kind regards

10/10 優異

Katrina

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Liked the close proximity to everything and the bus links were great and great breakfast and staff
於 2024 年 5 月住了 3 晚
Luke Eastaff - Guest Relations Manager 於 2024年5月18日的回應
Dear KatrinaThank you for your 10/10 review! It is fantastic to hear that you had a great experience with us. I do hope that we can welcome you again in the future.Kind regards

10/10 優異

Dominic

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel. Quality serive throughout. Concierge @vinny was great.
於 2024 年 5 月住了 4 晚
Luke Eastaff - Guest Relations Manager 於 2024年5月18日的回應
Dear DominicThank you for your 10/10 review! I am very happy to know that you had an excellent experience with us. I will also make sure Vinny sees your kind words about him.Kind regards

10/10 優異

Pauline

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved the staff at this property. Nothing was too much trouble. Everyone of them had a smiles on their faces at all times. They always acknowledged us in the corridors or dknknv areas. Asked us where we'd been that day, joked with us. The pool, steam, sauna, hot tub were always available and the breakfast room was wonderful.
於 2024 年 4 月住了 5 晚
Luke Eastaff - Guest Relations Manager 於 2024年5月18日的回應
Dear PaulineThank you for your 10/10 review! I am delighted to learn of your positive experience and that you were well looked after by our amazing team. I am also grateful for your comments of our Spa facilities.Kind regards

10/10 優異

David

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely, luxurious hotel with great staff and beautiful views
於 2024 年 4 月住了 3 晚
Luke Eastaff - Guest Relations Manager 於 2024年5月18日的回應
Dear DavidThank you for your 10/10 review! I am delighted that you had a wonderful experience with us.Kind regards

10/10 優異

Beverley

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nothing was too much trouble we had a wonderful time can’t wait to go again. The staff were amazing.
於 2024 年 4 月住了 3 晚
Luke Eastaff - Guest Relations Manager 於 2024年5月18日的回應
Dear BeverlyThank you for your 10/10 review! I am very happy to read that all of our amazing team looked after you well.Kind regards

10/10 優異

Robert

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 4 晚
Luke Eastaff - Guest Relations Manager 於 2024年5月18日的回應
Dear RobThank you for your 10/10 review! I am please you had a wonderful experience with us.Kind regards

10/10 優異

Michael

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Every aspect of our three night break at this hotel exceeded our expectations. Perfect location as regards proximity to St Helier's attractions & beyond (bus routes on Jersey easy to access & navigate). Very comfortable room, spotlessly clean, superb view (directly opposite Elizabeth Castle), excellent food and drink. Its not an exaggeration to say that every member of staff modelled the very highest standards of customer care. We would recommend unreservedly - we're already planning our next visit!
於 2024 年 4 月住了 3 晚
Luke Eastaff - Guest Relations Manager 於 2024年5月18日的回應
Dear MichaelThank you for your 10/10 review! I am incredibly happy that you had a wonderful experience with us here at the Grand Jersey Hotel. I will ensure that our team reads your kind words about them. We look forward to welcoming you back for your next visit!Kind regards

10/10 優異

Pamela (SHREWSBURY)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Cosy corners to sit in lounge. Lovely view from Champagne lounge across the bay. Plenty of choice on menus. Food always hot & well cooked & presented. All staff are very friendly and attentive.
於 2024 年 4 月住了 4 晚
Luke Eastaff - Guest Relations Manager 於 2024年4月24日的回應
Dear PamelaThank you for your 10/10 review! It is great to read that you enjoyed our food offerings and the ambiance of our Champagne Lounge. I am also glad to read that you were well looked after by our team.Kind regards

8/10 不錯

Elizabeth

親子同遊
讚好:整潔度、職員與服務和設施服務
Wonderful staff - friendly and efficient. Great location and good food.
於 2024 年 4 月住了 4 晚
Luke Eastaff - Guest Relations Manager 於 2024年4月24日的回應
Dear ElizabethThank you for writing a review! I am glad to know that you had a great experience with us!Kind regards

10/10 優異

Lancelot

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Très bel hôtel ! Chambre bien équipée et propre ! Coup de coeur pour le personnel adorable !
於 2024 年 3 月住了 1 晚
Luke Eastaff - Guest Relations Manager 於 2024年4月13日的回應
Dear LancelotThank you for your review! We share all feedback with the team, and I know that they will be delighted to read your review.

10/10 優異

Martin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A superb stay from start to finish. We were greeted and made to feel at home by the professional and friendly staff. All the formalities on arrival were so smoothly done. The rooms were fantastic with views of the bay. The breakfast was excellent with staff that couldn't be more friendly. A wonderful hotel from top to bottom and we will define returning soon
於 2024 年 3 月住了 5 晚
Luke Eastaff - Guest Relations Manager 於 2024年4月1日的回應
Dear MartinThank you for your 10/10 review! It is wonderful to read that you had such a positive experience with us and that you were well looked after by our amazing team. I am very happy that you enjoyed the view from your room and that breakfast was to your satisfaction. We look forward to welcoming you back in the future.Kind regards

10/10 優異

Robert wheatley

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Brilliant and friendly staff and good food
於 2024 年 3 月住了 7 晚
Luke Eastaff - Guest Relations Manager 於 2024年4月1日的回應
Dear Mr WheatleyThank you for your 10/10 review! I am glad to read that you had a brilliant time with us.Kind regards

10/10 優異

Janet

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
Luke Eastaff - Guest Relations Manager 於 2024年3月20日的回應
Dear JanetThank you for your 10/10 review! I am very happy you had a great experience with us.Kind regards

8/10 不錯

Craig

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were great, rooms were nice and we thoroughly enjoyed our stay.
於 2024 年 2 月住了 2 晚
Luke Eastaff - Guest Relations Manager 於 2024年3月20日的回應
Dear CraigThank you for submitting a review. It is great to know that you enjoyed your stay with us!Kind regards

10/10 優異

Colin

伴侶同遊
讚好:設施服務
Friendly, helpful and attentive staff, lovely room, beautiful swimming pool and excellent food. The hotel is in a super spot. We chose a deluxe room with an ocean view which was worth paying a little more for.
於 2024 年 3 月住了 4 晚
Luke Eastaff - Guest Relations Manager 於 2024年3月20日的回應
Dear ColinThank you for your 10/10 review! It is truly wonderful to see that you had an amazing experience with us here at the Grand Jersey Hotel & Spa. I am glad that you were looked after so well by our amazing team and that you enjoyed all of the facilities that we have to offer, including the unparalleled views across St Aubin's Bay and Elizabeth Castle.Kind regards

10/10 優異

Victoria

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
Luke Eastaff - Guest Relations Manager 於 2024年3月9日的回應
Dear VictoriaThank you for your 10/10 review! I hope we can welcome you back in the future.Kind regards

8/10 不錯

Audrey

家人同遊
讚好:整潔度、職員與服務和設施服務
Bel hôtel, le personnel est vraiment très accueillant, serviable et efficace Le petit déjeuner est de qualité L'hôtel est bien placé par rapport au centre ville, et vue sur la baie. Je recommande
於 2024 年 3 月住了 1 晚
Luke Eastaff - Guest Relations Manager 於 2024年3月9日的回應
Dear AudreyThank you for writing a review. I am very happy that you had a wonderful experience with us here at the Grand Jersey Hotel. It is great to read that you were well looked after by our team and you enjoyed our breakfast offerings and service. Kind regards

10/10 優異

Rachel Elizabeth

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic stay. Amazing staff. Great afternoon tea and dinner. Exceeded expectations in all ways.
於 2024 年 2 月住了 4 晚
Ronojoy Bhattacharyya 於 2024年3月2日的回應
Dear Ms. Elizabeth,Thank you for sharing your wonderful experience at the Grand Jersey Hotel with us! We are thrilled to hear that you had a fantastic stay and that we exceeded your expectations in every way.It's fantastic to know that you found our staff amazing and that you enjoyed both our afternoon tea and dinner offerings. Providing exceptional service and culinary experiences is our top priority, and we're delighted that we could make your stay memorable.We look forward to welcome you back for another amazing experience at the Grand Jersey Hotel. Sincerely,Ronojoy BhattacharyyaFront Office Manager

10/10 優異

Graham

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent Weekend Break
Great location and property, however, it was the staff who really made it a fab weekend for us. Well done!
於 2024 年 2 月住了 3 晚
Luke Eastaff - Guest Relations Manager 於 2024年2月21日的回應
Dear Graham Thank you for you 10/10 review. I am delighted that you had an excellent experience with us and to know that you were well looked after by our team. I hope we are able to welcome you back in the future. Kind regards

10/10 優異

Alexandra

讚好:整潔度、職員與服務和住宿狀況
Great central location. Outstanding customer service. Wonderful views from our room. Food was very good. We will definitely be staying again.
於 2024 年 2 月住了 3 晚
Luke Eastaff - Guest Relations Manager 於 2024年2月21日的回應
Dear AlexandraThank you for your 5/5 review. It is wonderful to know that you enjoyed our perfect location with the superb views across St Aubins Bay. It is also great to hear that you were well looked after by our team. Hopefully we will be able to welcome you back again in the future.Kind regards

10/10 優異

Lee

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
Lovely clean hotel. Staff great and welcoming. Definitely recommend spa and massages
於 2024 年 2 月住了 2 晚
Luke Eastaff - Guest Relations Manager 於 2024年2月21日的回應
Dear LeeThank you for your 5/5 review. I am glad to hear that you had a wonderful experience with us here at the Grand Jersey Hotel & Spa. It is great that you were able to enjoy our Spa packages and that you were looked after well by our amazing team.Kind regards

10/10 優異

Richard

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Convenient for town
Good base if you need to be in town and have Parking. Food is excellent, the restaurants are dear though.
於 2024 年 2 月住了 2 晚
Luke Eastaff - Guest Relations Manager 於 2024年2月21日的回應
Dear RichardThank you for your 10/10 review following your experience with us here at the Grand Jersey Hotel & Spa. I am happy to hear that you enjoyed our great location and that you enjoyed our dinning options.Kind regards

8/10 不錯

Ruth

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
We got a nice sea view room on the top floor. The staff were very helpful right around the hotel. It's a lovely location to look across the bay. Lovely breakfasts..... The steps to the leisure facilities might be problematic if you're les mobile ( I wondered if there was an accessible route, but in seeing my husband using a walking stick, nothing was pointed out to us. There appeared to be a turn down service..... which was only provided on one of the three nights we stayed. We didnt know it was a service available; it was just done on our second night...
於 2024 年 2 月住了 3 晚
Luke Eastaff - Guest Relations Manager 於 2024年2月21日的回應
Dear RuthThank you for taking the time to write a review. I am happy to hear that you had a mostly positive experience with us here at the Grand Jersey Hotel. I am very sorry that nobody pointed out our more accessible route to the Spa area, this other entrance does still contain some steps, but not as many as the main entrance. I am also sorry that the turn down service was only completed on one evening, I am unable to offer an explanation for this but I will look into this. I am however buoyed that you enjoyed the view from the top floor and that you were looked after well by our team. Should you wish to return in the future, please reach out to me directly and I will be happy to personally handle your reservation.Kind regards

10/10 優異

Peter

多人同遊
Friends on tour
Wonderful stay with friends, well looked after by staff who could not have done anymore to make it a great weekend.
於 2024 年 1 月住了 2 晚
Luke Eastaff - Guest Relations Manager 於 2024年1月30日的回應
Dear Peter,Thank you for your 10/10 review! It is wonderful to read that you had a wonderful experience with your friends and that you were well looked after by our fantastic team. Kind regards

10/10 優異

Jason

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Luke Eastaff - Guest Relations Manager 於 2024年2月14日的回應
Thank you Jason for your 10/10 review!

10/10 優異

Gerald

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Great hotel well situated, good facilities and reasonable price. Spa was exceptional
於 2024 年 1 月住了 3 晚
Luke Eastaff - Guest Relations Manager 於 2024年1月29日的回應
Dear Gerald.Thank you for your 5/5 review. I am delighted to learn that you had a great experience with us. It is great to know that you enjoyed our favorable location, and our facilities - all at a reasonable price. I will ensure that our Spa team read you review.Kind regards

10/10 優異

Anthony

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel
Hotel excellent staff excellent food excellent /really is a grand hotel
於 2024 年 1 月住了 3 晚
Luke Eastaff - Guest Relations Manager 於 2024年1月29日的回應
Dear AnthonyThank you for your 10/10 review! I am delighted to read that you had a excellent experience with us. I do hope that we are able to welcome you back again this year.Kind regards

10/10 優異

Lynda

於 2024 年 1 月住了 1 晚
Luke Eastaff - Guest Relations Manager 於 2024年1月16日的回應
Dear LyndaThank you for your 10/10 review. I am thrilled to see that you had a wonderful experience.Kind regards

10/10 優異

Andrew

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The Grand is Great!
Fantastic stay with brilliant staff. Would highly recommend.
於 2024 年 1 月住了 3 晚
Luke Eastaff - Guest Relations Manager 於 2024年1月16日的回應
Dear AndrewThank you for your 10/10 review. I am very happy to read that you had a fantastic stay and you found our team to be brilliant. Kind regards,

10/10 優異

Gary

讚好:整潔度、職員與服務和住宿狀況
Excellent
Wonderful traditional hotel with excellent Service. Breakfast was really good with so much choice
於 2024 年 1 月住了 3 晚
Luke Eastaff - Guest Relations Manager 於 2024年1月16日的回應
Dear GaryThank you for your 10/10 review. I am delighted that you had an excellent experience with us. It is great to read that you enjoyed our Breakfast offerings and the wonderful service from our team.Kind regards

10/10 優異

James

讚好:整潔度、住宿狀況和客房舒適度
Perfect stay
於 2023 年 12 月住了 3 晚
Luke Eastaff - Guest Relations Manager 於 2024年1月20日的回應
Thank you for your 10/10 review.

6/10 一般

Robert

多人同遊
讚好:職員與服務
不滿:住宿狀況
New year
Was there for new year 2024.draft beer goes off so had to pay double prices for bottle beer 🍺 sad really .spar was good 👍 breakfast was good 👍 hotel is showing it age sadly staff all helpful. 3 star i would say
於 2023 年 12 月住了 3 晚
Luke Eastaff - Guest Relations Manager 於 2024年1月16日的回應
Dear RobertThank you for taking the time to write a review. I am sorry for the issues affecting our draught beer. Unfortunately, we experienced a delay in receiving a delivery due to the adverse weather conditions the Channel Island was facing over the festive period. I am however buoyed to read that you enjoyed our Spa facilities and our Breakfast offerings. I do hope that you will give us another chance, please feel free to contact me directly should you wish to return. Kind regards

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚
Luke Eastaff - Guest Relations Manager 於 2024年1月6日的回應
Thank you for your 10/10 review!

8/10 不錯

Angela

於 2023 年 11 月住了 5 晚
Luke Eastaff - Guest Relations Manager 於 2023年12月27日的回應
Thank you for your reviews Angela

10/10 優異

jean

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel with some excellent staff. Great for visiting St Hellier and shops, and easy for visiting other parts of the island.
於 2023 年 12 月住了 3 晚
Luke Eastaff - Guest Relations Manager 於 2023年12月24日的回應
Dear JeanThank you for your 10/10 review! I am delighted that you had a wonderful experience with us and that you enjoyed our perfect location and service from our truly amazing team. Wishing you a very Merry Christmas and I hope we are able to welcome you back next year.Warm regards

10/10 優異

Patricia

讚好:整潔度、職員與服務和住宿狀況
This was our second stay at The Grand which has now become our 'go to' hotel when we are in Jersey.
於 2023 年 12 月住了 4 晚
Luke Eastaff - Guest Relations Manager 於 2023年12月8日的回應
Dear Patricia.Thank you for your 10/10 review following your stay with us at the Grand Jersey Hotel & Spa. I am delighted that you chose to return and that you have now made us your go-to hotel in Jersey, it truly is wonderful to hear and we cant wait to welcome you back next year!Kind regards

6/10 一般

Jonathan

於 2023 年 11 月住了 3 晚
Luke Eastaff - Guest Relations Manager 於 2023年12月24日的回應
Dear JonathonThank you for your reviewKind regards

10/10 優異

Kenneth

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Grand Hotel was very good, the staff could not do enough for you, breakfast choices and staff was excellent. The spa is very good. I would recommend a stay at this hotel.
於 2023 年 11 月住了 3 晚
Luke Eastaff - Guest Relations Manager 於 2023年11月28日的回應
Dear KennethThank you for your 10/10 review. I am thrilled to learn of your experience with us here at the Grand Jersey Hotel. I am so glad that you enjoyed our wonderful Breakfast selection and our Spa facilities. We share all feedback with the team and I am sure they will also be delighted to read your kind words.Kind Regards

10/10 優異

Elizabeth and Raymond

讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved all the hotel's facilities, particularly the pool & spa, but what made this hotel head & shoulders above others we've stayed in, was the staff - Luke and Sophie especially!
於 2023 年 11 月住了 4 晚
Luke Eastaff - Guest Relations Manager 於 2023年11月14日的回應
Dear Elizabeth.Thank you for your review. I am very pleased to read that you loved the Hotel's facilities and our amazing team. I have informed Chloe* of your kind words and she is thrilled to read your lovely comments. Thank you once again and I hope to be able to welcome you in the future.Kind reagrds

10/10 優異

Valerie Lynda

讚好:整潔度、職員與服務和住宿狀況
Position and facilities offered were great for our short stay in mid October
於 2023 年 10 月住了 5 晚
Luke Eastaff, Guest Relations Manager 於 2023年11月5日的回應
Dear ValerieThank you for your review! I am very happy that you enjoyed your experience with and I hope that we are able to welcome you back next year.Kind regards

8/10 不錯

ALAN

伴侶同遊
讚好:整潔度和職員與服務
VERY EXPENSIVE HOTEL FOOD AND BEVERAGE PRICES. ROOMS A BIT AMALL AND ROOM LIGHTING TERRIBLE. NEEDS IMPROVMENT IN THESE AREAS
於 2023 年 10 月住了 5 晚
Luke Eastaff - Guest Relations Manager 於 2023年11月4日的回應
Dear Alan.Thank you for taking the time to write a review. We feel that the offerings in our dining outlets are competitively priced compared to comparable hotels but we will take your comments into consideration. Without knowing your reservation details I am unable to investigate which room appeared to have insufficient lighting but should you wish to speak to me directly I will be more than happy to investigate these issues further for you.Kind regards

6/10 一般

Raymond

讚好:職員與服務
於 2023 年 10 月住了 7 晚
Luke Eastaff - Guest Relations Manager 於 2023年11月4日的回應
Dear RaymondThank you for submitting a review. Should you wish to speak directly with myself I will be more than happy to listen to any comments you might like to make.Thank you

10/10 優異

Colin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
4 night break
Staff were very welcoming. Breakfast was super and the hotel is very well located for the town centre, with great views of the sea and Elizabeth castle.
於 2023 年 10 月住了 4 晚
Luke Eastaff - Guest Relations Manager 於 2023年10月25日的回應
Dear ColinThank you for your 10/10 review. I am very glad to hear that you enjoyed our wonderful and vast Breakfast offerings and our convenient locations for bus services, the town center, tourist attractions and of course the unrivaled view of Elizabeth Castle in St Aubins Bay. I am also very happy to hear that you received a warm welcome.I do hope we can welcome you back again in the future.Kind regards

2/10 很差

Monty

於 2023 年 10 月住了 3 晚
Luke Eastaff - Guest Relations Manager 於 2023年11月14日的回應
Dear Monty.I would appreciate it if you could make contact with the hotel or myself directly so we can discuss any issues that you may have occurred during your stay with us.Thank you

10/10 優異

Sarah

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely clean hotel. Staff were very attentive especially Victor and Stella, and Jack on reception made my Mums birthday extra special.
於 2023 年 10 月住了 3 晚
Luke Eastaff - Guest Relations Manager 於 2023年10月21日的回應
Dear SarahThank you for your 10/10 review of the Grand Jersey Hotel & Spa. It has been a pleasure to share your kind words with our team, especially Victor, Stella and Jack. Thank you for choosing us to celebrate your Mum's birthday, I do hope that she had a splendid day.I do hope that we get to welcome you back in the future.Kindest regards