Room smelled musty and felt humid. Bathroom ceiling had mold on it — the bathroom smelled musty & moldy. An overall lack of attention to detail in cleaning and maintenance!
Jennifer
於 2023 年 9 月住了 1 晚
2/10 很差
Terry
多人同遊
2023年9月15日
不滿:職員與服務
They are terrible!!!
I paid through hotels.com for the room. When I got there, they took my card for the $100 incidentals and gave me the keys. Five minutes later, they called to let me know that the third party payment didn't get to them and they needed me to pay for the room. I called hotels.com while in the lobby and while waiting on hold, the person behind the desk called several other people to tell them their payments had declined, as well. THEN, they wouldn't cancel my reservation and now I have no onekey and no refund!
Terry
於 2023 年 9 月住了 1 晚
4/10 欠佳
Shawn
2023年8月22日
不滿:職員與服務和住宿狀況
Dirty room and the hotel it's self was just gross. The carpet felt gross wouldn't walk around barefoot.
Shawn
於 2023 年 8 月住了 1 晚
6/10 一般
Suzanne
伴侶同遊
2023年8月13日
讚好:整潔度和職員與服務
不滿:住宿狀況
The suites are what other places just call rooms.
Suzanne
於 2023 年 8 月住了 2 晚
4/10 欠佳
Shawna
家人同遊
2023年7月31日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The property is in dire need of a deep cleaning/refurbish for all areas. The carpet throughout the facility is so dirty it is slick. Same goes for the furniture. The pool deck was very dirty, the paint in the pool is peeling, the water was not heated and there is no hot tub as advertised. They didn't have enough bath towels in the entire motel to give extra towels for our family of four OR supply towels for the pool. The lobby bathrooms were closed/locked with signs on them that stated "For Employee Use Only". So if your room bathroom was in use or you needed the bathroom at the pool you were just out of luck. The hotel staff were indignant and rude about the lobby bathroom closure and refused to open it for use. They did not tidy the room up daily, restock coffee or take the trash. I would absolutely NOT recommend this motel.
Shawna
於 2023 年 7 月住了 3 晚
6/10 一般
Sandra
多人同遊
2023年7月18日
讚好:住宿狀況
The girls at the front desk was very nice but not real good with the check in. After I got to my room she called me back down telling me my card, repeating the last 4 digits did not go through. First of all the last 4 numbers she repeated were not on that card or any card I have.
And it did go through just fine I just think she failed to put it in properly. Like I said though, she was really nice.
Sandra
於 2023 年 7 月住了 2 晚
8/10 不錯
真實旅客
2021年5月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was nice and helpful. My only complaints would be the did not come into the room and pick up trash or change the towels, We were there 4 nights and not one day did they exchange towels. We also had to run down to the lobby for toilet paper.
真實旅客
於 2021 年 5 月住了 4 晚
10/10 優異
mikw (las vegas)
2020年1月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very reasonable & nice. Staff was nice and convieient location.
mikw
於 2020 年 1 月住了 1 晚
2/10 很差
真實旅客
家人同遊, 商務旅客
2020年1月11日
不滿:住宿狀況
I need price adjustment! Both beds/mattresses were nasty and sunken in .. need to throw out in trash
真實旅客
於 2020 年 1 月住了 1 晚
4/10 欠佳
Nikki
家人同遊
2020年1月3日
不滿:整潔度和住宿狀況
High price for cheap rooms.
The service was good when I did talk to the woman at the front desk. The room on the other hand was a mess. Yes standard cleaning was done but you can tell that’s all that ever gets done. There was a good layer of dust on our fridge, every edge of carpet is covered in dust from not properly being vacuumed, there was trash behind our tv stand. For the price I was not happy let alone impressed