室內泳池、2 個室外泳池;泳池傘、躺椅

馬爾他希爾頓酒店的評價

5 out of 5
馬爾他希爾頓酒店
Portomaso, St. Julian's

評價

9.2

卓越

10 分評分,優異;1006 則評價中有 709 則" "
8 分評分,不錯;1006 則評價中有 220 則" "
6 分評分,一般;1006 則評價中有 51 則" "
4 分評分,欠佳;1006 則評價中有 12 則" "
2 分評分,很差;1006 則評價中有 14 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

2/10 很差

Yuk kuen joan

不滿:職員與服務
於 2024 年 1 月住了 2 晚
Rachel - Hilton Malta 於 2024年1月15日的回應
Dear Yuk kuen joanThank you for rating our hotel. We are disappointed to have fallen short of your expectations in some way. Sadly, we have no information regarding the reasons for your dissatisfaction, but we shall do our best to provide you with a totally enjoyable experience when you visit us again. We look forward to welcoming you back. Kind regards Rachel - Hilton Malta

10/10 優異

Sofia

於 2023 年 5 月住了 2 晚
Rachel - Hilton Malta 於 2023年5月9日的回應
Dear SofiaThank you very much for your feedback. We are delighted that you enjoyed your stay at the Hilton Malta generally, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

2/10 很差

Kwong Yeung

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Very poor response and services !
I had tried to cancel this hotel booking 3 weeks ago through hotel.com ! Unfortunately, according to hotels.com CS, the hotel Had no response at all to our request for fully refund due to the Coronavirus case , therefore we couldn’t fly and had to cancel our flight !! Until now , we still waiting for the hotel to response to our refund , even now the date for staying had Already passed and we still had no response from this hotel ! Although I haven’t stay in this hotel but this kind of services is unacceptable !
於 2020 年 3 月住了 4 晚
Maxime Escudero - Duty Manager 於 2020年3月24日的回應
Dear Kwong Yeung, I am contactng you in my quality of Duty Manager of Hilton Malta regarding your feedback. Indeed, could you be so kind to contact our propert in order for us to see how we can assist you further as so far, we do not have any details regarding your booking. While waiting for your potential answer, everyone here is joining me to whish you all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

8/10 不錯

WaiFong Anita

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 3 晚
Maxime Escudero - Duty Manager 於 2019年9月5日的回應
Dear WaiFong Anita, The entire team members and I would like to thank you for staying at Hilton Malta during your last visit on the island and for taking a moment to share some details about it. Since you are the purpose of our job, these details shared are truly appreciated and important to us to improve. It is a real joy for all of us to hear your experience has been up to your expectations and that you are recommending us so highly. One last time, we would like to thank you very much to have stayed at Hilton Malta during your last visit on the island and for taking the time to share your experience. The entire Management is already looking forward to the next occasion to welcome you back. Until we do have this opportunity, I wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 優異

guanjun

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店房间挺大,门外就是海景
於 2018 年 12 月住了 5 晚
Maxime Escudero - Duty Manager 於 2019年2月18日的回應
Dear Guanjun, Let me start by thanking you for your last visit at Hilton Malta and for taking a moment to share your general appreciation with us and the other travellers. As your satisfaction but also you well being are our priorities, we are always appreciating some sincere feedbacks since they permit us to improve our guests experiences. Once again, the entire Management of Hilton Malta would like to thank you for this last experience within our property and for recommending us so highly. Everyone here is already looking forward to welcome you back soon. Until then and on the behalf of everyone here, I wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 優異

Paul Cottom

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay which was highlighted by the friendliness of the staff. Definitely worth a second visit. A small downside was the dining menu (dinner was included) was static. So for a 10 night stay it would have been nice to have had more variety.
於 2024 年 4 月住了 10 晚
Rachel - Hilton Malta 於 2024年5月6日的回應
Dear Mr CottomThank you for rating our hotel so highly! We are delighted that you enjoyed your visit to the Hilton Malta, and that our team members made you feel welcome and cared for.Your feedback regarding our menus for guests on half-board basis is appreciated, and has been shared with the Chef and his team.It is a pleasure to hear that you would be happy to return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

10/10 優異

Cristian Ionut

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Best pool in st julians and amazing bar!
於 2024 年 4 月住了 7 晚
Rachel - Hilton Malta 於 2024年5月6日的回應
Dear Cristian IonutThank you for rating our hotel so highly! We are delighted that you enjoyed your visit to the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

10/10 優異

Robert

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A superb hotel with extremely helpful and pleasant staff. The hotel is on the seafront/marina at St. Julian'swith great facilities and is within easy reach of all historic locations. There are a choice of four restaurants. They even drive on the left! Would I go against this hotel? You bet!
於 2024 年 4 月住了 10 晚
Rachel - Hilton Malta 於 2024年5月6日的回應
Dear RobertThank you for rating our hotel so highly! We are delighted that you enjoyed your visit to the Hilton Malta, and that our team members made you feel welcome and cared for.It is a pleasure to hear that you would be happy to return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

10/10 優異

Maria Ivy Munoz

於 2024 年 4 月住了 5 晚
Rachel - Hilton Malta 於 2024年5月6日的回應
Dear Ms MunozThank you for rating our hotel so highly! We are delighted that you enjoyed your visit to the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

10/10 優異

Uwe

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Top Hotel
於 2024 年 4 月住了 4 晚
Rachel - Hilton Malta 於 2024年5月6日的回應
Dear UweThank you for rating our hotel so highly! We are delighted that you enjoyed your visit to the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

8/10 不錯

Aïssata

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Super hôtel, très bien situé. Cest propre,la nourriture est bonne et le personnel est vraiment extraordinaire. Belle experience pour nous.
Rachel - Hilton Malta 於 2024年4月22日的回應
Dear AïssataThank you for rating our hotel! We are delighted that you enjoyed your visit to the Hilton Malta, and that our team members made you feel welcome and cared for.We hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

10/10 優異

samit

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everyone at hotel was really nice. Oceana restaurant and Blue Elephant were really good.
於 2024 年 4 月住了 4 晚
Rachel - Hilton Malta 於 2024年4月22日的回應
Dear SamitThank you for rating our hotel so highly! We are delighted that you enjoyed your visit to the Hilton Malta, and that our team members made you feel welcome and cared for. Thanks also for letting us know that you enjoyed your experiences at Oceana and Blue Elephant.We hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

10/10 優異

Anya (london)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel and the staff were so welcoming and helpful. We definitely recommend for staying with children.
於 2024 年 4 月住了 4 晚
Rachel - Hilton Malta 於 2024年4月22日的回應
Dear AnyaThank you for rating our hotel so highly, and for recommending us to other visitors! We are delighted that you enjoyed your visit to the Hilton Malta, and that our team members made you feel welcome and cared for.We hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

8/10 不錯

Marta DA

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Tout était très bien, seulement les portes des chambres laissent passer le son, on entend donc les gens qui vont et viennent à discuter, les valises... Bof bof quand même pour un Hilton Sinon tout bon.
於 2024 年 4 月住了 4 晚
Rachel - Hilton Malta 於 2024年4月18日的回應
Dear Marta DAThank you for rating our hotel! We are delighted that you enjoyed your visit to the Hilton Malta generally, though of course we are disappointed to hear that you were disturbed by sounds from outside your room. We shall do our best to allocate a quieter room when you stay with us again.We hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

10/10 優異

Ali

讚好:整潔度、職員與服務和住宿狀況
Everything was excellent .
於 2024 年 4 月住了 1 晚
Rachel - Hilton Malta 於 2024年4月15日的回應
Dear AliThank you for rating our hotel so highly! We are delighted that you enjoyed your visit to the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

10/10 優異

Steven Paul

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 7 晚
Rachel - Hilton Malta 於 2024年4月15日的回應
Dear Steven PaulThank you for rating our hotel so highly! We are delighted that you enjoyed your visit to the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

10/10 優異

Ketan Suresh

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved our stay at Hilton, it was everything what they advertised for, the breakfast was amazing, with a huge high-quality continental spread including some Indian veg options which was really unexpected :) The staff was polite and never said no for anything, we were really pampered during our stay. The high point was when they accepted our request for Indian Masala chai (Spice Tea). 5 star rating from us.
於 2024 年 4 月住了 4 晚
Rachel - Hilton Malta 於 2024年4月15日的回應
Dear Ketan SureshThank you for your review, and for rating our hotel so highly! We are delighted that you enjoyed your visit to the Hilton Malta, and that our team members made you feel welcome and cared for. Thanks also for letting us know how much you enjoyed our breakfasts.We hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many memorable experiences. Kind regards Rachel - Hilton Malta

10/10 優異

Oluwatudimu

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Enjoyed our stay. Breakfast and dinner was very good. Lovely ambience and beautiful outdoor and indoor pools. The gym and sauna was also very good. Hotel is situated about 10mins walk to Paceville, where you have the bars, clubs, cinema, the beach and shopping mall. Also within easy commute by bus or taxi to anywhere in Malta - perfect location. The night life in Paceville is the best in Malta. The hotel staff were very friendly and always ready to assistant.
於 2024 年 4 月住了 6 晚
Rachel - Hilton Malta 於 2024年4月10日的回應
Dear OluwatudimuThank you for your review, and for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members made you feel welcome and cared for. Your remarks regarding your experiences at breakfast, dinner, and our leisure facilities are much appreciated.We hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 優異

Adrian

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 7 晚
Rachel - Hilton Malta 於 2024年4月8日的回應
Dear AdrianThank you for rating our hotel so highly! We are delighted that you enjoyed your visit to the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

8/10 不錯

Jasmine

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Rachel - Hilton Malta 於 2024年4月8日的回應
Dear JasmineThank you for rating our hotel! We are delighted that you enjoyed your visit to the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

10/10 優異

Irina

讚好:整潔度、職員與服務、設施服務和住宿狀況
very nice hotel in the city, very quiet location with fantastic views of the sea
於 2024 年 3 月住了 4 晚
Rachel - Hilton Malta 於 2024年4月8日的回應
Dear IrinaThank you for your review, and for rating our hotel so highly! We are delighted that you enjoyed your visit to the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

6/10 一般

Seema

多人同遊
讚好:整潔度
不滿:職員與服務和住宿狀況
I booked a deluxe sea view room. The room I got was beautiful, clean and newer than other rooms. The sea view was partial and there was a big building structure right that blocked half of the view. Upon speaking to the desk I was transferred to a different room which had better sea views and when in balcony you can really enjoy the sea view and beautiful sunset. The second room was an older room and too my shock the bed creaked every time I would move or turn in the bed. I couldn’t sleep the whole night. I complained to the front desk who said they will take care of it. No activity took place so I called again in afternoon, stressing I couldn’t sleep and the problem has to be fixed. After that the manager and his team did fix the issue partially by using screws and left a note in my room. The bed still made some noise when you would sit on it but at least not when you were in it and turned, so I did get sleep that night. Next day was checkout and front desk called to see if all was going week and when I contemplated late checkout the lady was more than willing to esp as a good will gesture because of the issues I had. But I didn’t need the late checkout. At checkout the lady was not very polite and said but they fixed the issue with no acknowledgement that that should not have happened. This is a 5star hotel and sleep is the main reason one books a room. The quality and customer service was not acceptable and hence this review.
於 2024 年 3 月住了 3 晚
Rachel - Hilton Malta 於 2024年4月3日的回應
Dear SeemaThank you for rating our hotel. We are disappointed to have fallen short of your expectations during your recent stay at the Hilton Malta, particularly with regard to the noise made by the bed in your room. We are sorry for the inconvenience that this issue must have caused you, but we thank you for sharing it with our team, giving us the opportunity to resolve it to the greatest extent possible at the time. We are sorry that our team member at check out did not deal with your feedback as sensitively as she could have - we shall look into this and ensure our interaction with our guests is always as warm and hospitable as we are known to be.We hope that, despite this matter, you have taken home some pleasant memories of your stay with us, and that you will return to our hotel one day soon. We look forward to welcoming you back, and to having another opportunity to provide you with a truly enjoyable experience.Kind regardsRachel - Hilton Malta

6/10 一般

Dona

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Great property but some things need maintaining! Very clean overall but for example the refrigerators in the room were not working (not cold) or the sliding door to the balcony in one of our rooms wouldn’t open. We asked the reception and they kindly said they’ll come and fix but no one came. The food (breakfast and dinner buffet) definitely needs improvement. 42 euros per adult for dinner buffet was definitely too high for the lack of food options or the taste and quality. Overall very clean, our room housekeeping lady , AURA) was very thorough with our room cleanings, always made animal shaped towels for our boys and left them sweets and treats.
於 2024 年 3 月住了 4 晚
Rachel - Hilton Malta 於 2024年3月27日的回應
Dear DonaThank you for rating our hotel. We are disappointed to have fallen short of your expectations during your recent stay at the Hilton Malta, particularly with regard to the condition of the facilities in your room, and our dinner buffets. Your feedback has been shared with the Maintenance and Restaurant teams respectively for review, and is appreciated.We thank you for your kind remarks regarding Aura; we are delighted that she made you and your family feel welcome and cared for.We hope that, despite these issues, you have taken home some pleasant memories of your stay with us, and that you will return to our hotel one day soon. We look forward to welcoming you back, and to having another opportunity to provide you with a truly enjoyable experience.Kind regardsRachel - Hilton Malta

10/10 優異

Dhiren

讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful property with great staff.
於 2024 年 3 月住了 3 晚
Rachel - Hilton Malta 於 2024年4月12日的回應
Dear DhirenThank you for your review, and for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members made you feel welcome and cared for.We hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 優異

Davinder

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very enjoyable stay
於 2024 年 3 月住了 4 晚
Rachel - Hilton Malta 於 2024年3月18日的回應
Dear DavinderThank you for rating our hotel so highly! We are delighted that you enjoyed your visit to the Hilton Malta, and hope you will visit us again soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

10/10 優異

Raymond

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 7 晚
Rachel - Hilton Malta 於 2024年3月11日的回應
Dear RaymondThank you for rating our hotel so highly! We are delighted that you enjoyed your visit to the Hilton Malta, and hope you will visit us again soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

10/10 優異

Dilruba

於 2024 年 2 月住了 3 晚
Rachel - Hilton Malta 於 2024年2月21日的回應
Dear DilrubaThank you for rating our hotel so highly! We are delighted that you enjoyed your visit to the Hilton Malta, and hope you will visit us again soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

10/10 優異

Clevon

親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel, friendly staff and very good location. Stunning views 😊😊
於 2024 年 2 月住了 3 晚
Rachel - Hilton Malta 於 2024年2月21日的回應
Dear ClevonThank you for rating our hotel so highly! We are delighted that you enjoyed your visit to the Hilton Malta, and that our team members made you feel welcome and cared for.We hope you will visit us again soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

10/10 優異

Gerardo

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Verry good
於 2024 年 2 月住了 2 晚
Rachel - Hilton Malta 於 2024年2月19日的回應
Dear GerardoThank you for rating our hotel! We are delighted that you enjoyed your visit to the Hilton Malta, and hope you will visit us again soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

10/10 優異

Maurizio

讚好:整潔度、職員與服務、設施服務和住宿狀況
La stiratura migliore che ho mai provato a Malta, consiglio vivamente
於 2024 年 2 月住了 2 晚
Rachel - Hilton Malta 於 2024年2月19日的回應
Dear MaurizioThank you for rating our hotel so highly, and for recommending us to other visitors! We are delighted that you enjoyed your visit to the Hilton Malta, and hope you will visit us again soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

10/10 優異

BUKKY

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were lovely and the hotel was really nice with great facilities. Would definitely recommend it
於 2024 年 2 月住了 4 晚
Rachel - Hilton Malta 於 2024年2月19日的回應
Dear BukkyThank you for rating our hotel so highly, and for recommending us to other visitors! We are delighted that you enjoyed your visit to the Hilton Malta, and that our team members made you feel welcome and cared for.We hope you will visit us again soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

8/10 不錯

Werner

Indoor Pool tooo many kids
於 2024 年 2 月住了 5 晚
Rachel - Hilton Malta 於 2024年2月14日的回應
Dear WernerThank you for rating our hotel! We are delighted that you enjoyed your visit to the Hilton Malta generally, but of course we are disappointed to have fallen short of your expectations during your visits to our indoor pool. During wintertime, when most guests prefer to use our heated indoor pool, it does become very busy, though there are times of day when it gets rather quieter. Your feedback has been shared with the Pools team for review - our aim is that all visitors to our Indoor Pool should have an enjoyable and relaxing experience. We hope you will visit us again one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

8/10 不錯

Bastian (Schellenberg)

讚好:整潔度、職員與服務、設施服務和住宿狀況
-
於 2024 年 1 月住了 4 晚
Rachel - Hilton Malta 於 2024年2月13日的回應
Dear Bastian Thank you for rating our hotel! We are delighted that you enjoyed your visit to the Hilton Malta, and hope you will visit us again soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

10/10 優異

Nasser

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Très content de mon séjour à Hilton… tout est parfait !
於 2024 年 2 月住了 3 晚
Rachel - Hilton Malta 於 2024年2月6日的回應
Dear NasserThank you for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 優異

Mustafa Erhan

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing hotel in St Julian’s
Amazing place to stay in Malta
於 2024 年 1 月住了 1 晚
Rachel - Hilton Malta 於 2024年1月30日的回應
Dear Mr ErhanThank you for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 優異

daniele

讚好:整潔度、職員與服務、設施服務和住宿狀況
Eccellente
於 2024 年 1 月住了 2 晚
Rachel - Hilton Malta 於 2024年1月30日的回應
Dear DanieleThank you for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 優異

Dirk

讚好:整潔度、職員與服務和住宿狀況
Rachel - Hilton Malta 於 2024年1月25日的回應
Dear DirkThank you for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 優異

Hidehisa

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
Rachel - Hilton Malta 於 2024年1月23日的回應
Dear HidehisaThank you for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 優異

MARYANNE LATEASHA

於 2024 年 1 月住了 3 晚
Rachel - Hilton Malta 於 2024年2月6日的回應
Dear Ms LateashaThank you for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great staff, great food
All the staff were incredibly helpful and pleasant. The food was plentiful and, particularly in the Blue Elephant restaurant, it was really good and tasty
於 2024 年 1 月住了 8 晚
Rachel - Hilton Malta 於 2024年1月16日的回應
Thank you for your review, and for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members made you feel welcome and cared for.Your kind comments regarding our food offering, including at our Thai restaurant Blue Elephant, have been shared with the Chef and his team, and are much appreciated.We hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 優異

Nicole

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Rachel - Hilton Malta 於 2024年1月15日的回應
Dear NicoleThank you for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 優異

Yi

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 5 晚
Rachel - Hilton Malta 於 2024年1月15日的回應
Dear YiThank you for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will come back to our hotel one day. We look forward to welcoming you back, and to providing you with many more enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 優異

ryosuke

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good
於 2023 年 12 月住了 3 晚
Rachel - Hilton Malta 於 2024年1月9日的回應
Dear ryosukeThank you for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will come back to our hotel one day. We look forward to welcoming you back, and to providing you with many more enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 優異

Max

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 4 晚
Rachel - Hilton Malta 於 2024年1月9日的回應
Dear MaxThank you for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will come back to our hotel in future. We look forward to welcoming you back, and to providing you with many more enjoyable experiences.Kind regardsRachel - Hilton Malta

6/10 一般

Mariangela

Por ser Hilton, precisa melhorar os detalhes.
Por ser uma rede Hilton, deixou a desejar. Pontos a melhorar: ter informações mais claras, bar do hotel utilizar utensílios de boa qualidade como uma taça grande para vinho e atendimento com melhor qualidade.
於 2023 年 12 月住了 3 晚
Rachel - Hilton Malta 於 2024年1月9日的回應
Dear MariangelaThank you for rating our hotel. We are disappointed to have fallen short of your expectations during your recent stay at the Hilton Malta, particularly with regard to your experiences at Quarterdeck Bar. Your feedback has been shared with the Bars team for review, and is appreciated.We hope that, despite this issue, you have taken home some pleasant memories of your stay with us, and that you will return to our hotel one day soon. We look forward to welcoming you back, and to having another opportunity to provide you with a truly enjoyable experience.Kind regardsRachel - Hilton Malta

6/10 一般

Rebeca

讚好:整潔度
於 2023 年 12 月住了 3 晚
Rachel - Hilton Malta 於 2024年1月8日的回應
Dear RebecaThank you for your rating. We are pleased that you enjoyed your stay at the Hilton Malta generally, though of course we are disappointed to have fallen short of your expectations in some ways. Sadly, we have no information regarding the reasons for your dissatisfaction, but we hope to provide you with an exceptional experience when you visit us again.We look forward to welcoming you back.Kind regardsRachel - Hilton Malta

10/10 優異

Guillermo

於 2023 年 12 月住了 4 晚
Rachel - Hilton Malta 於 2024年1月8日的回應
Dear GuillermoThank you for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will come back to our hotel in future. We look forward to welcoming you back, and to providing you with many more enjoyable experiences.Kind regardsRachel - Hilton Malta

6/10 一般

Chi

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
체크인시 1시간의 시간을 소요했습니다. Hotels.com으로 부킹한 내역을 못찾았습니다. Sea view로 부킹을 하였는데 , Habour View로 배정 받았습니다. 만약 불만을 애기 하지 않았다면 2일은 지냈어야 했습니다.
於 2023 年 12 月住了 2 晚
Rachel - Hilton Malta 於 2023年12月28日的回應
Dear ChiThank you for your rating! We are delighted that you enjoyed your stay at the Hilton Malta generally, though of course we are disappointed to have fallen short of your expectations with regard to your arrival experience. We apologise for the misunderstanding with regard to your room category, and hope you were entirely satisfied with the room in which you were subsequently accommodated.We hope that, despite this issue, you have taken home some pleasant memories of your stay with us, and that you will return to our hotel one day. We look forward to welcoming you back, and to having another opportunity to provide you with a truly enjoyable experience.Kind regardsRachel - Hilton Malta

8/10 不錯

Kentaro

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
not so bad but not so good.
於 2023 年 12 月住了 1 晚
Rachel - Hilton Malta 於 2023年12月26日的回應
Dear KentaroThank you for your rating! We are delighted that you enjoyed your stay at the Hilton Malta generally, though of course we are disappointed to have fallen short of your expectations in some way. Sadly, we have no information regarding the reasons for your dissatisfaction, but we hope to provide you with a better experience when you visit us again.We look forward to welcoming you back.Kind regardsRachel - Hilton Malta

2/10 很差

Sharmila

於 2023 年 12 月住了 3 晚
Rachel - Hilton Malta 於 2024年1月8日的回應
Dear SharmilaThank you for your rating. We are disappointed to have fallen short of your expectations during your recent stay at the Hilton Malta. Sadly, we have no information regarding the reasons for your dissatisfaction, but we hope to provide you with an exceptional experience when you visit us again.We look forward to welcoming you back.Kind regardsRachel - Hilton Malta