「Excellent customer service with a particular shout out to Sunny, Wictoria, gentleman at the pool and the team at the concierge. ( sincere apologies for not remembering your names!) Hard working staff during the breakfast rush and at the restaurants. The wonderful staff are the true gems of the place. Very clean facilities. Indoor and outdoor pool available and a gym. There are 2 delicious restaurants on site and plenty of restaurant options right outside the resort. We didn’t travel out at...
「Excellent customer service with a particular shout out to Sunny, Wictoria, gentleman at the pool and the team at the concierge. ( sincere apologies for not remembering your names!) Hard working staff during the breakfast rush and at the restaurants. The wonderful staff are the true gems of the place. Very clean facilities. Indoor and outdoor pool available and a gym. There are 2 delicious restaurants on site and plenty of restaurant options right outside the resort. We didn’t travel out at...
「Everything was perfect, but really really amazing was Henri, all stuff was very helpful, nice just perfect, but Henri was really special 😍.Room was perfect and very clean maybe one little minus-bed was a bit for soft and of course breakfast was super and fresh 」
「Everything was perfect, but really really amazing was Henri, all stuff was very helpful, nice just perfect, but Henri was really special 😍.Room was perfect and very clean maybe one little minus-bed was a bit for soft and of course breakfast was super and fresh 」
「Nous avons apprécié la qualité de notre hôtel, son emplacement avec une grande facilité de déplacements en bus très proches, la propreté, le calme.
Le personnel était très sympathique.
Le seul regret était l'absence d'interlocuteur francophone. 」
「Nous avons apprécié la qualité de notre hôtel, son emplacement avec une grande facilité de déplacements en bus très proches, la propreté, le calme.
Le personnel était très sympathique.
Le seul regret était l'absence d'interlocuteur francophone. 」
「We stayed here mid October and from arrival to departure we were treated exceptionally well. The staff went above and beyond. Our room 803(Deluxe) was kept very clean everyday by the housekeepers and our only comment was lack of set of drawers and a shelf beside the mirror in the bathroom. Thats why we left a tip for them. The location of the hotel was very convenient to both sides of Silema and would recommend to others and will definitely be back. Thanks for making our holiday great. Love...
「We stayed here mid October and from arrival to departure we were treated exceptionally well. The staff went above and beyond. Our room 803(Deluxe) was kept very clean everyday by the housekeepers and our only comment was lack of set of drawers and a shelf beside the mirror in the bathroom. Thats why we left a tip for them. The location of the hotel was very convenient to both sides of Silema and would recommend to others and will definitely be back. Thanks for making our holiday great. Love...
「I had tried to cancel this hotel booking 3 weeks ago through hotel.com ! Unfortunately, according to hotels.com CS, the hotel Had no response at all to our request for fully refund due to the Coronavirus case , therefore we couldn’t fly and had to cancel our flight !! Until now , we still waiting for the hotel to response to our refund , even now the date for staying had Already passed and we still had no response from this hotel ! Although I haven’t stay in this hotel but this kind of services...
「I had tried to cancel this hotel booking 3 weeks ago through hotel.com ! Unfortunately, according to hotels.com CS, the hotel Had no response at all to our request for fully refund due to the Coronavirus case , therefore we couldn’t fly and had to cancel our flight !! Until now , we still waiting for the hotel to response to our refund , even now the date for staying had Already passed and we still had no response from this hotel ! Although I haven’t stay in this hotel but this kind of services...