4/10 欠佳
Aa'Reyona (Grandview)
家人同遊
2025 年 7 月 25 日
Very misleading. Have never had issues with an Embassy Suites location until now. Room booked displayed King Suite with tub in images. Traveling with a small baby this is a necessity. Got here was relayed by staff all Kings only have showers. Floors very dirty. I scrubbed entryway for a bit. Carpet had food/few dog food pieces. My toddler will eat anything on floor she spots unfortunately. So I had to get to work as soon as we entered room after a long day of travel sadly. Stains on couch and carpet. Hotel furniture and appliance need a major update for amount guest are paying per night. I’ve stayed places for less for better experience/cleanliness. Room smells like smoked in. This stay is very unfortunate. Have a future stay booked at same location within next few months. Cancelling reservation. Highly recommend updating hotel or closing down. Definitely not up to par/meeting any other Embassy Suite locations experiences/stabdards I have experienced. This is unfortunate and surprising to my husband and self. Would have checked right out but difficult and stressful to book a new stay with small toddler in just minutes. Would love to be contacted by corporate/reimbursed for my stay.
Aa'Reyona
於 2025 年 7 月住了 2 晚