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特洛伊智選假日酒店 (IHG 旗下酒店)的評價

2.5 out of 5
特洛伊智選假日酒店 (IHG 旗下酒店)
2011 Formosa Road, Troy, IL

評價

9.4

完美

10 分評分，優異；518 則評價中有 390 則" "
8 分評分，不錯；518 則評價中有 89 則" "
6 分評分，一般；518 則評價中有 15 則" "
4 分評分，欠佳；518 則評價中有 16 則" "
2 分評分，很差；518 則評價中有 8 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Kayla

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
AGM 於 2024年5月21日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 優異

Brad

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
AGM 於 2024年5月17日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

10/10 優異

Samantha

於 2024 年 4 月住了 1 晚

10/10 優異

Larry

讚好：整潔度、職員與服務和住宿狀況
We stay here often, always nice.
於 2024 年 4 月住了 1 晚
AGM 於 2024年4月26日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 優異

Jeffrey

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay. Nice and clean.
於 2024 年 4 月住了 1 晚
AGM 於 2024年4月26日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 優異

Abbie

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed here for the weekend with my fam3f8r my daughters dance competition in st louis. It was a great hotel. Easy to find. Breakfast both days was great. The kids loved the pool. Room was clean and very welcoming. Woukd definitely recommend/ stsy again.
於 2024 年 4 月住了 2 晚
AGM 於 2024年4月15日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 不錯

Susan

讚好：整潔度
於 2024 年 3 月住了 1 晚
AGM 於 2024年4月6日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express TROY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 不錯

Tracie

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Love the Fire and Smoke restaurant nearby!!
於 2024 年 3 月住了 1 晚
AGM 於 2024年4月4日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express TROY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 優異

Ryan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean property. Easy to get to off the interstate. Gas station and food options close.
於 2024 年 3 月住了 1 晚
AGM 於 2024年4月4日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express TROY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 優異

Wanda

於 2024 年 3 月住了 1 晚
AGM 於 2024年4月4日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express TROY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 優異

Hansel

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Along I 55 and close to our destination . Quiet and safe. Nice staff our 3rd stay here
於 2024 年 3 月住了 1 晚
AGM 於 2024年4月4日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express TROY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 優異

Mehmet

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
AGM 於 2024年2月20日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 優異

Elizabeth (Cincinnati)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
AGM 於 2024年2月19日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 優異

Douglas

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
AGM 於 2024年2月19日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 不錯

Mark

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
AGM 於 2024年2月19日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 不錯

Brenda

The room was fair. The bathtub had a hole, so they patched it. Pubic hair in tub. Our room was next to the elevator, so we heard bang the whole time we were there. We had 2 small service dogs with us. We have the papers and the whole smear. When we returned home, I checked my bank balance this evening. The hotel charged us $225.00 because the cleaning lady said they had to clean up dog crap. That was a lie. We walked the dogs. They are teacup yorkies they weigh 2 1/2 lbs., and 5 1/2 pounds. We even cleaned up our own trash put it in a trash bag outside our door when we left at 9:00 am this morning. We always do a very complete overlook before we ever leave any hotel. We stay at this holiday Inn in Troy, IL about 3 to 5 times a year. I'm very disappointed in how we are being treated. I guess we will have to stay somewhere else now. My husband is a veteran who has PTSD and these are his calming dogs.
於 2023 年 12 月住了 4 晚

10/10 優異

Dave

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Gary

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Drew

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great place to stay in Troy!
於 2023 年 11 月住了 3 晚
AGM 於 2023年12月1日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

10/10 優異

YVONNE

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Thanksgiving
Room was clean and comfortable!! We forgot our coats and they called us. We were able to go right back and get them.
於 2023 年 11 月住了 1 晚
AGM 於 2023年11月23日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 優異

Joanne

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
AGM 於 2023年11月21日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

10/10 優異

Melissa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
AGM 於 2023年11月20日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Devin

商務旅客, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
AGM 於 2023年11月17日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

8/10 不錯

Rafael

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
AGM 於 2023年10月31日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 不錯

John

於 2023 年 10 月住了 1 晚
AGM 於 2023年11月20日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Joshua

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
AGM 於 2023年10月27日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 一般

Allen

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
AGM 於 2023年10月25日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 不錯

Marie

讚好：整潔度、職員與服務和客房舒適度
Nice comfy beds and roomy, however the shower/bathroom could use some updating. The shower floor was stained and corners rusting/gross.
於 2023 年 10 月住了 1 晚
AGM 於 2023年10月17日的回應
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TROY.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

6/10 一般

CHRISTINA

讚好：整潔度和職員與服務
不滿：住宿狀況
於 2023 年 10 月住了 1 晚
AGM 於 2023年10月17日的回應
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TROY.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

10/10 優異

Barry

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice facility and breakfast
於 2023 年 10 月住了 1 晚
AGM 於 2023年10月27日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Klaudia

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, modern hotel, comfortable beds, rich and delicious breakfast with good coffee. Recommended!!
於 2023 年 9 月住了 1 晚
AGM 於 2023年9月19日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

10/10 優異

jason

Great choice
Nice modern, clean hotel with friendly staff and a good breakfast. What more do you need.
於 2023 年 9 月住了 2 晚
AGM 於 2023年9月19日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

8/10 不錯

Joseph

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
AGM 於 2023年9月5日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Frank

家人同遊, 伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
We stayed 2 weekends in a row. The first the beds looked like a 5 year old made the beds. I’m The room had a foul odor and the cleanliness was questionable. The 2nd time the room smelled fresh as did the sheets. A totally different experience. We really liked the free breakfast. A very nice selection of hot and cold foods as well as fresh fruit and beverages.
於 2023 年 8 月住了 1 晚
AGM 於 2023年9月5日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Ron

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
AGM 於 2023年9月5日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 不錯

Frank

於 2023 年 8 月住了 1 晚
AGM 於 2023年9月5日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Mary

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚
AGM 於 2023年9月5日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Harold (Avon)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was nice amd clean
於 2023 年 8 月住了 1 晚
AGM 於 2023年8月5日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Ronald

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Very nice property. The rooms were big and everything was very clean. Plan to stay here again when in the area.
於 2023 年 7 月住了 1 晚
AGM 於 2023年7月30日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Michael (PEORIA)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Best place to stay for the area. Has a Cracker Barrel next door but that is it basically for food choices. Room was clean, brighter than most with lots of electrical outlets which was nice.
於 2023 年 7 月住了 1 晚
AGM 於 2023年7月24日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Brian (Batesville)

家人同遊, 商務旅客
Great location. Close to freeway. Polite and helpful staff.
於 2023 年 7 月住了 1 晚
AGM 於 2023年7月24日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Bradley

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Check in was very quick. Hotel is very clean will stay here again
於 2023 年 7 月住了 1 晚
AGM 於 2023年7月14日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

William

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Very pleasant
於 2023 年 7 月住了 1 晚
AGM 於 2023年7月14日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Kristy

讚好：整潔度和職員與服務
於 2023 年 7 月住了 1 晚
AGM 於 2023年7月7日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Vanleda

於 2023 年 7 月住了 1 晚
AGM 於 2023年7月24日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Daniel (Pottsboro)

讚好：整潔度、職員與服務和住宿狀況
Nice quality hotel.
於 2023 年 6 月住了 1 晚
AGM 於 2023年7月2日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 不錯

Danielle

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Na
於 2023 年 6 月住了 3 晚
AGM 於 2023年6月27日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Sarah

於 2023 年 6 月住了 2 晚
AGM 於 2023年7月14日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Thomas

於 2023 年 6 月住了 1 晚
AGM 於 2023年7月14日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Diana

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Nice overnight stay on our way home! It was clean & neat , the breakfast was good and staff friendly!
於 2023 年 6 月住了 1 晚
AGM 於 2023年6月23日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express Troy, IL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.