2/10 很差
Janelle
家人同遊, 親子同遊, 多人同遊
2024年5月21日
不滿:職員與服務、設施服務和住宿狀況
Be careful if selecting for more than 2 people because the website WILL let you choose a room too small for your group! Our group of 3 had to sleep in 1 queen size bed and eventually kicked a person to an uncomfortable recliner due to lack of space. We thought it must have a pull out couch if it allowed us to pick the room. Management stated that they had no roll aways. After explaining my situation they offered an additional room for my travelers (who are my children ages 9 and 12). The first room was in a different building and the second was next to my room. I still asked if there was any way to just get a room with 2 beds because I didn't think that was safe and the manager asked my oldest age and said "eh i think it'll be alright." We ended up just canceling for the second night and going somewhere else because we didn't think it was safe. The atmosphere was a CLUSTER! We were not able to use one set of stairs because apparently the sprinklers were going off. The room had ants in the kitchen and the staff at the front were less than helpful with any issue. Would NOT recommend this hotel.
Janelle
於 2024 年 5 月住了 2 晚