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奧麗安娜酒店的評價

3 out of 5
奧麗安娜酒店
Triq C Tanti, St. Paul's Bay, Northern Region

評價

7.6

不錯

10 分評分，優異；167 則評價中有 37 則" "
8 分評分，不錯；167 則評價中有 78 則" "
6 分評分，一般；167 則評價中有 37 則" "
4 分評分，欠佳；167 則評價中有 10 則" "
2 分評分，很差；167 則評價中有 5 則" "

8.0/10 

整潔度

8.2/10 

職員與服務

7.8/10 

設施服務

7.0/10 

住宿狀況

8.2/10 

環保程度

評價

2/10 很差

WANG

讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
Bad AC Operating and Small Water
I will not recommend you to choose this hotel, especially if you are planning to travel to Malta in Summer. The Air Conditioner doesn't cool down the room at all, in the beginning I thought it was the AC is broken, until the staff told me it is how they operate. And the water coming out from the faucet is small. Even with limited burget, i would suggest you to pay several more euros per night to get a better place to stay over night.
於 2021 年 8 月住了 5 晚
K. Debono 於 2021年8月15日的回應
Dear Wang, Thank you for your review. We are sorry to read you was not satisfied with your stay with us. Our AC cools well enough, and we generally do not have problems with it. We also have no problems with water, usually guests report the problem and our maintenance team who works very hard will fix the problem or replace the item if necessary. It is really a pity that you did not find a way how to enjoy your holiday. We work very hard to ensure guest satisfaction and we are always ready to help.

10/10 優異

Joseph

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Très bien
Très bon accueil du début à la fin.
於 2021 年 10 月住了 5 晚
K. Debono 於 2021年11月4日的回應
Thank you Jospeh

10/10 優異

Frantisek

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Stay without any problems
Our group of six elderly friends was really very satisfied with stay in this hotel, esp. we highly appreciated helpful and friendly people at the reception desk. Also cleaning services were perfect. We can only recommend this hotel to other future clients.
於 2021 年 10 月住了 7 晚
K. Debono 於 2021年11月1日的回應
Thank you Frantisek for review and recommendation.

8/10 不錯

Marileen

讚好：整潔度、職員與服務、設施服務和住宿狀況
Het was een super fijne accomodatie, geen last van de buren geen last van de houskeaping. Het enige jammere was de wifi. Deze deed het minder goed als verwacht en op het balkon had je misschien 1 streepje. Daarnaast was het zwembad water ijskoud. Voorderest echt een aanrader als je op een prettige plek wil overnachten.
於 2021 年 10 月住了 8 晚
K. Debono 於 2021年10月23日的回應
Thank you Marileen for your review.

8/10 不錯

Szymon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 3 晚
K. Debono 於 2021年10月20日的回應
Thank you Szymon for your review.

6/10 一般

Valerie

多人同遊
讚好：整潔度和客房舒適度
不滿：職員與服務
於 2021 年 9 月住了 4 晚
K. Debono 於 2021年10月17日的回應
Thank you for your review

10/10 優異

Maria Teresa

讚好：整潔度、職員與服務、設施服務和住宿狀況
E
於 2021 年 10 月住了 1 晚
K. Debono 於 2021年10月12日的回應
Thank you Maria Teresa

4/10 欠佳

Margaret

讚好：整潔度和客房舒適度
不滿：職員與服務
Took ages to check in very slow had to pay 50euros deposit on room didn’t agree with that wanted a glass of wine from the bar we were told we had to buy a bottle as the bartender did not have any bottles open why should you have to buy a bottle check out was 10 in morning normally it’s 11am won’t be staying there again the sister hotel Topaz is much better
於 2021 年 9 月住了 1 晚
K. Debono 於 2021年10月12日的回應
Hello Margaret, thank you for your review. Sorry to read your check took too long, we usually have a quick and efficient service. Our bar does serve wine by the glass, maybe there was a misunderstanding. Check out during Covid situation is at 10:00am due to the extra disinfection required.

10/10 優異

Robert

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 9 月住了 7 晚

10/10 優異

Gemma

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely hotel, would return and recommend!
Lovely hotel and in a good location, walk one way for the bus stops you need, walk another and it takes you to the sea, bars, restaurants etc... also a good shop a few doors down. Staff really polite and friendly, they even stood up when they seen you approaching. Asked for an extra pillow each for our beds and he got this straight away. Rooms cleaned every day. Balcony is okay, chair really comfy. Pool on the roof is fab! Room well equipped with kettle, hairdryer and fridge, air con etc. Only negatives are they didn't change our dirty cups and not sure what the bathroom window was about (it opened up to a big dark hole)! The shower was quite weak to. Would definitely return though, very comfy and adequate especially for the good price to. Its ashame the bar area was always so quiet, it was cheap and nice, felt sorry for them they didnt seem to get much custom. Maybe open it up by the pool, as was quite busy up there in the early evening.
於 2021 年 9 月住了 4 晚
K. Debono 於 2021年9月30日的回應
Thank you Gemma, for your review. We look forward to seeing you again in the near future.

6/10 一般

Stephen

家人同遊
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
Was given wrong room, toilet in new room didn't work properly, AC dripped rusty water on floor. Only good things were receptionist "BOYKO"- very friendly and had info for best restaurants and activities, pool deck was nice, beds were comfortable.
於 2021 年 9 月住了 4 晚
K. Debono 於 2021年9月23日的回應
Thank you Stephen for your review.

10/10 優異

Andrew

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good value
Hotel was as expected - very good value. Staff were very friendly Location was convenient 2nd time in the area - not the most upmarket, but really good value
於 2021 年 9 月住了 10 晚
K. Debono 於 2021年9月19日的回應
Thank you Andrew for your review.

10/10 優異

Carol

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the pool, much bigger than I expected. Staff very friendly and helpful. Nothing really to dislike, only maybe update the air condition. But really enjoyed our stay.
於 2021 年 8 月住了 12 晚
K. Debono 於 2021年9月7日的回應
Thank you Carol for your review.

10/10 優異

Colin

讚好：職員與服務、設施服務和住宿狀況
於 2021 年 8 月住了 9 晚

10/10 優異

ema

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent holiday
Amazing experience, friendly staff, got maps and advice about what to visit, clean pool, didn't have know we can use the pool in Topaz hotel we found out last minute, but very nice. Cleaning was excellent, air conditioning, clean towel... Amazing experience
於 2021 年 8 月住了 6 晚
K. Debono 於 2021年8月25日的回應
Thank you Ema for your review.

8/10 不錯

Ahmed

讚好：職員與服務、住宿狀況和客房舒適度
Good
The hotel is much better than the pictures, my room was very spacious and comfortable. However, toilet is old and need renovation, and the air condition can be noisy. The hotel is in perfect spot, it’s only less than five minutes walking from bus stop, and less than ten minutes to bars, restaurants and Bugibba beach. The staff were very friendly and helpful in terms of explaining how to get around the local area and the island.
於 2021 年 8 月住了 7 晚
K. Debono 於 2021年8月17日的回應
Thank you Ahamed

10/10 優異

Dario

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Convenient hotel
Great hotel, clean, convenient, spacious room, good enough pool. Overall really good and walking distance to main town and local beach.
於 2021 年 8 月住了 6 晚
K. Debono 於 2021年8月17日的回應
Thank you Dario.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Super stay!
We had a fab stay at the Oriana. We came from Valletta, and managed to find the hotel fairly easily. First impressions, the hotel looked lovely and clean! Reception staff and house maids were all very friendly and courteous. Swimming pool was ideal, and although not a massive amount of sun beds, it was perfectly adequate for the amount of guests, there was never a point when there wasn’t enough for everyone. The pool doesn’t have a shallow end. The only tiny tiny down side - there was a cigar butt on our balcony, obviously been missed on the sweep up, but otherwise I cannot fault this hotel!
於 2021 年 8 月住了 4 晚
K. Debono 於 2021年8月15日的回應
Thank you for your review. We appreciate your comments.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff extremely friendly and helpful. Room a good size but hot as cooling fan not hugely effective. Very clean. The surrounding area is built up and not pretty but hotel itself is nice and lovely pool area. Supermarket seconds from hotel which is very handy.
於 2021 年 7 月住了 7 晚
K. Debono 於 2021年8月9日的回應
Thank you.

8/10 不錯

真實旅客

伴侶同遊
讚好：職員與服務
Personnel très très agréable !
於 2021 年 7 月住了 4 晚
K. Debono 於 2021年8月9日的回應
Thank you.

2/10 很差

真實旅客

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
ORIANA HOTEL-Malta
Caly pobyt problemy z klimatyzacją , przebywanie w pokoju to była męka. Pokoj przytulny ladnie urządzony lecz lazienka daje wiele do życzenia , cisnienie wody słabe. Basen zamknięty o godzinie 19.30. Wielkie rozczarowanie i kpiny.
於 2021 年 7 月住了 10 晚
K. Debono 於 2021年8月1日的回應
Dear Guest, Thank you for your review. We are sorry to read your review and that you sent it as anonymous. We will not be able to check the claimed problems in your room.

2/10 很差

KEITARO

不滿：職員與服務和設施服務
於 2021 年 7 月住了 5 晚

6/10 一般

Åsa

讚好：整潔度和職員與服務
Scary
於 2020 年 8 月住了 7 晚
K. Debono 於 2020年9月20日的回應
Thank you for your review

10/10 優異

setenay nil

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I enjoyed my stay at the hotel. It was clean, spacious and the staff was helpful. I had a huge nice balcony with a moon view.
於 2020 年 8 月住了 6 晚
K. Debono 於 2020年8月12日的回應
Thank you for your review. We are all glad that you have been happy with us.

8/10 不錯

真實旅客

於 2020 年 7 月住了 1 晚
K. Debono 於 2020年8月3日的回應
Thank you.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel is excellent if you are a budge, its clean, its safe and its.association with the Topaz next door ensures that dinner and breakfast is.good.and close to hand. The staff are.friendly and are always willing to assist when needed in a friendly and cheerful manmer. Definately would stay again.........
於 2019 年 12 月住了 5 晚
K. Debono 於 2020年2月2日的回應
Thank you for your review.

8/10 不錯

Alan

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 9 晚
K. Debono 於 2019年11月29日的回應
Hello Alan, Thank you for your review.

6/10 一般

真實旅客

讚好：整潔度
於 2019 年 11 月住了 1 晚
K. Debono 於 2019年11月29日的回應
Thank you Anonymous

8/10 不錯

Gary

商務旅客
讚好：整潔度和職員與服務
於 2019 年 11 月住了 3 晚
K. Debono 於 2019年11月23日的回應
Thank you Gary

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel. Staff were extremely helpful and friendly. Room was spacious and cleaning service discreet, efficient and effective.
於 2019 年 10 月住了 7 晚
K. Debono 於 2019年11月23日的回應
Thank you for your review.

4/10 欠佳

真實旅客

家人同遊
不滿：設施服務和住宿狀況
Bathroom was very old and the shower hose broke. The restaurant was accessible via an underground tunnel which led to another hotel. The food was not at all appetising and the waiting staff were unfriendly. There were no other restaurants in the immediate vicinity. Shuttle from airport was only five euros per person which was good. On checkout, I think the housekeeper counted the towels before we were handed back our deposit of 50 euros which was very strange and embarrassing. Chose the hotel for the family room (which was a good size and well configured) and also for the price and so shouldn’t really complain I suppose, but you have asked for feedback.
於 2019 年 10 月住了 2 晚
K. Debono 於 2019年11月23日的回應
Hello Anonymous, Thank you for your review. I am sorry to read that your shower hose broke, I hope that you reported to reception so that a new one could be replaced. Re. Restaurants, we are exactly surrounded by many restaurants of all kinds some even two / three minutes walk from the hotel. If there is something St. Paul's Bay is not short of it is restaurants. The room guarantee is similar to a credit card guarantee.

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I can recommend this property, having stayed here for three nights. Even though the hotel is slightly dated, The facilities are very good and the staff are excellent. The hotel is located in Saint Paul’s, which has plenty of amenities nearby.this area is about twenty minutes away from the centre Valletta and there is plenty of buses and taxis available at a reasonable price.All in all a pleasant place to have a vacation and I have no trouble recommending this hotel to others.
於 2019 年 10 月住了 3 晚
K. Debono 於 2019年10月7日的回應
Dear Guest, Thank you very much for your review. All our staff who work very hard to please the guests are delighted to read your review.

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
於 2019 年 10 月住了 3 晚
K. Debono 於 2019年10月7日的回應
Thank you.

10/10 優異

Radoslaw

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 7 晚
K. Debono 於 2019年10月7日的回應
Thank you Radoslaw.

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
bonjour il y a un manque certains de pression d'eau pour se doucher car le bouton mitigeur douche ne se bloque pas par manque de pression d'eau. Le personnel est à l'écoute, disponible, agréable et souriant : très gros point fort. Oriana est rattaché à Topaz via le souterrain accessible de l ascenseur moins 1. 3 piscines dont une à l'intérieure avec eau chaude très appréciable. Buffet petit déjeuner à Topaz très complet et conviviale. A Oriana il manque une ou deux personnes multilingues car nous ne parlons que très peu anglais. Le prix est à la hauteur de la prestation. Beaucoup d'activités et excursions proposées (Topaz). Les chambres sont très spacieuses avec un grand balcon manque 2 transats sur le balcon. Pour notre voyage de noce nous avons été très satisfaits et nous recommandons ces 2 hotels.
於 2019 年 9 月住了 16 晚
K. Debono 於 2019年9月20日的回應
Dear Guest , thank you for your rating and review. At Oriana we are also offering a lot of Activities but they are based on online systems via our website.We are glad you enjoyed your honeymoon with us and we hope to host you again in the future.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 4 晚
K. Debono 於 2019年9月20日的回應
Thank you for your rating.

6/10 一般

Deborah

於 2019 年 8 月住了 1 晚
K. Debono 於 2019年9月4日的回應
Thank you for your review.

8/10 不錯

真實旅客

讚好：整潔度和客房舒適度
Good overall
Hotel is good but many hidden terms and conditions.
於 2019 年 8 月住了 1 晚
K. Debono 於 2019年8月22日的回應
Thank you for your review. All our T & C can be found on our website and booking page.

6/10 一般

真實旅客

伴侶同遊
讚好：整潔度和職員與服務
Helt okej hotell, äldre rum men fungerande. Personalen är trevlig.
於 2019 年 8 月住了 6 晚
K. Debono 於 2019年8月22日的回應
Thank you.

8/10 不錯

Lyubov

讚好：住宿狀況和客房舒適度
Good value for the money
The room is very big - it was a good value for money, all in all hotel was OK. Beds were good, we also had a small zone with cups and kettle and tea table with chairs. Wifi worked well. We also had light blocking curtains in the room, which added to the sleep really well. Breakfast was mediocre, we only had one and decided not to continue. Bathroom is no comments - in general it was OK, but it was small and it was impossible to take bath as the water flow was weak. The area around is really so-so, It was safe, but nothing nice. Also very close to the centre (5-10 min walk) and bus stops (5 min walk). What we didn't like is the cleaning service. Cleaning ladies stromed in our room at 9 am when we were sleeping, so i asked them to return later. As a result we didn't have our room cleaned for 3 days (out of 7) and this was solved only with the help of the reception after the second attempt.
於 2019 年 7 月住了 7 晚
K. Debono 於 2019年8月22日的回應
Thank you for your review. We will pass your comments to the heads of departments.

6/10 一般

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
kleinschalig Wat verouderd, maar prima service Dicht bij bushaltes leuk zwembad
於 2019 年 7 月住了 8 晚
K. Debono 於 2019年8月7日的回應
Thank you for your review.

8/10 不錯

Johan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Prim
Prima hotel. Met mogelijkheid in ander hotel te gaan zwemmen indoor. In eigen hotel 6e verdieping outdoor zwemmen
於 2019 年 7 月住了 6 晚
K. Debono 於 2019年7月30日的回應
Thank you Johan for your review.

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
Very nice, very clean, staff very helpful, only downside was the hotel was full of young noisy students, but the hotel only allowed them by the pool from 17.00 till 19.00, this made the stay a more enjoyable.
於 2019 年 7 月住了 10 晚
K. Debono 於 2019年7月26日的回應
Hello Anonymous. Thank you for your review. Yes the hotel only accepts certain percentage of students and with certain conditions.

8/10 不錯

Juan

不滿：住宿狀況
Buena ubicación
Bien pero necesita renovación
於 2019 年 7 月住了 4 晚
K. Debono 於 2019年7月25日的回應
Thank you for your review.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Place was easy to book and the guy was very quick to answer and help us find the place late at night. Clean and tidy. Nice location in town
於 2019 年 7 月住了 1 晚
K. Debono 於 2019年7月24日的回應
Thank you Orbitz for your review.

6/10 一般

Martin

讚好：整潔度
不滿：職員與服務
Slowest staff I have ever encountered
於 2019 年 6 月住了 2 晚
K. Debono 於 2019年6月18日的回應
Hello Martin, Thank you for your response. Sorry to read you where not satisfied with our service. We hope to do better in the fuure.

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Camere ampie, luminose e confortevoli, buon rapporto qualità prezzo. La zona purtroppo è squallidina, il mobilio delle camere un po’ datato.
於 2019 年 5 月住了 1 晚
K. Debono 於 2019年5月29日的回應
Grazie per la vostra review.

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
Great service but too noisy
Very good service and perfect location, but walls are very thin and noise therefore guaranteed. Anyways, content with the stay.
於 2019 年 4 月住了 3 晚
K. Debono 於 2019年5月2日的回應
Thank you for your review.

8/10 不錯

Maguy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 4 晚
K. Debono 於 2019年3月10日的回應
Thank you Maguy.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
An excellent four-star hotel located in the central part of Saint Pauls Bay with shops and amenities nearby friendly staff clean and tidy rooms and good service have stayed here before I would stay again
於 2019 年 2 月住了 7 晚
K.Debono 於 2019年2月20日的回應
Thank you for your review. We appreciate your comments and hope to have you stay with us again soon.