室外泳池；泳池傘、躺椅
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聖瑪利亞酒店的評價

3 out of 5
聖瑪利亞酒店
Ramel Street, Bugibba, St. Paul's Bay, Malta

評價

5.4
10 分評分，優異；319 則評價中有 17 則" "
8 分評分，不錯；319 則評價中有 65 則" "
6 分評分，一般；319 則評價中有 94 則" "
4 分評分，欠佳；319 則評價中有 78 則" "
2 分評分，很差；319 則評價中有 65 則" "

5.4/10 

整潔度

5.6/10 

職員與服務

5.4/10 

設施服務

4.8/10 

住宿狀況

2.0/10 

環保程度

評價

2/10 很差

Kerry

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel was SHUT!
於 2022 年 1 月住了 1 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度和職員與服務
Erittäin ystävällinen henkilökunta. Huone iso ja siisti. Hotelli hyvien kulkuyhteyksien päässä.
於 2020 年 3 月住了 3 晚

2/10 很差

Shaun Lee

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Terrible hotel
於 2019 年 10 月住了 1 晚

6/10 一般

真實旅客

不滿：職員與服務和住宿狀況
於 2020 年 2 月住了 7 晚
Hotel Management 於 2020年2月18日的回應
Dear Guest, Thank you for your feedback. Kind Regards The San Anton Hotel Management

6/10 一般

真實旅客

不滿：住宿狀況和客房舒適度
We arrived at 8 PM, we found the hotel's door locked and a paper indicating to go to the hotel across the street. We didn't stay in the hotel we booked and we weren't informed about it before! The breakfast was served in another different hotel. The room was spacious but all the equipments were very old and outdated. In the shower the water's pressure was very weak. The TV didn't work the first night and they didn't fix it until we insisted the second night.. We asked the reception what bus we shall take to go to Gozo's ferry and they gave us inaccurate information. A last thing is that they promised to give us a breakfast box as we were leaving early to the airport the following morning, then they changed their mind and resigned. This is not a big deal, only if they said it earlier... By the time we got back to the hotel, all the stores were closed and we spent a long time starving with no food!
於 2020 年 1 月住了 2 晚
Monika 於 2020年2月3日的回應
Dear Guest, Thank you for dedicating your time to share your experience in regards to your stay. Please rest assured that your comments are duly noted. We would also like to have the opportunity of assisting you during your stay. We would like to apologize for any inconvenience; however we would also like to inform you, that we are always happy to assist our guests whenever it is requested. Kind Regards The Hotel Management

6/10 一般

真實旅客

家人同遊, 親子同遊
讚好：職員與服務
不滿：整潔度
Price Quality is good, bathroom not so clean. Cheap
於 2020 年 1 月住了 2 晚
Monika 於 2020年1月17日的回應
Dear Guest, Thank you for your feedback. Kind Regards The Hotel Management

8/10 不錯

Chris

多人同遊
讚好：整潔度、職員與服務和住宿狀況
於 2019 年 10 月住了 7 晚
Monika 於 2019年11月7日的回應
Dear Guest, Thank you for your feedback. Kind Regards The Hotel Management

8/10 不錯

ANTHONY

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The stay was comfortable for the price
於 2019 年 10 月住了 2 晚
Monika 於 2019年11月1日的回應
Dear Guest, Thank you for taking time to leave your feedback. We are happy that we met your expectations and we hope to see you again in our Hotel in near future. Kind Regards The Hotel Management

8/10 不錯

Krzysztof

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 4 晚
Monika 於 2019年10月22日的回應
Dear Guest, Thank you for your feedback. Kind Regards The Hotel Management

10/10 優異

reuben

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A gem on the island of Malta
The staff were super friendly and accommodating and the room was very adequate for the price , there was an issue with some noisy kids but when it was made known to the staff they took care of it. Breakfast was great and plentiful offered all the standard breakfast fare you'd expect and was tasty too. Staff really knew the area recommending a few places when i needed recommendations and it was nice that when a staff member passed you by wherever they always smiled and said hello and when you asked something of a staff member they were more then happy to try an accommodate your request
於 2019 年 10 月住了 6 晚
Monika 於 2019年10月22日的回應
Dear Guest, Thank you for taking time to leave your feedback. We are happy that we met your expectations and we hope to see you again at our Hotel. We are glad to read that you enjoyed our great location and our friendly staff. We will pass on your kind compliments to everyone concerned. The Hotel Management

6/10 一般

Ligia

於 2019 年 10 月住了 3 晚
The Hotel Management 於 2020年1月17日的回應
Dear Guest, Thank you for your feedback. Kind Regards

8/10 不錯

Krzysztof

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 2 晚
Monika 於 2019年10月22日的回應
Dear Guest, Thank you for your feedback. Kind Regards The Hotel Management

4/10 欠佳

真實旅客

家人同遊
讚好：職員與服務
不滿：住宿狀況
La struttura vecchia e non confortevole ,televisione non funzionante,aria condizionale scarsa,colazione 99%solo salato
於 2019 年 10 月住了 3 晚
Monika 於 2019年10月22日的回應
Dear Guest, Thank you for dedicating your time to share your experience in regards to your stay. Please rest assured that your comments are duly noted. We would also like to have the opportunity of assisting you during your stay. Kind Regards The Hotel Management

6/10 一般

真實旅客

讚好：職員與服務
Personal del hotel muy amable.
Personal muy amable. El hotel es modesto y la comida en su restaurante podría mejorarse. Precio económico. En un entorno bastante tranquilo.
於 2019 年 10 月住了 7 晚
Monika 於 2019年10月22日的回應
Dear Guest, Thank you for your feedback. Kind Regards The Hotel Management

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度和設施服務
La cosa di speciale della struttura era il prezzo, si sapeva che se si spende poco c'è da aspettarsi un trattamento inferiore e questo lo avevamo previsto, ma i primi tre giorni sono stati particolarmente deludenti. dopo aver verificato la mia camera (mobilio abbondante per sistemare gli indumenti), mi sono accorto che mancava il telecomando della televisione e il bagno era privo dello specchio,(elemento essenziale). sceso alla reception ho chiesto un telecomando e mi hanno risposto che ne erano rimasti sprovvisti (per tre giorni di fila, sempre stessa risposta) e che tanto i canali italiani non si vedevano. Al quarto giorno il telecomando è saltato fuori, salgo in camera e stacco il condizionatore che usava la stessa presa e infilo la spina talevisore nelle presa, e un lampeggio mi avvisa che la presa è difettosa e il televisore non si accende. Avviso la reception. E' tuttora come prima. Entro la giornata infine mi hanno montato uno specchio in bagno. Per quanto riguarda i pasti, il primo giorno colazione e cena all'hotel S.Anton, il giorno dopo colazione al Santa Maria e cena al San Anton con una coda di trenta persone per accedere alle pietanze, in somma un disastro. Riguardo variabilità degli alimenti erano praticamente gli stessi tutti i santi giorni, sia al Santa Maria che al S. Anton. Morale, un hotel da evitare!
於 2019 年 9 月住了 7 晚
Monika 於 2019年10月22日的回應
Dear Guest, Thank you for dedicating your time to share your experience in regards to your stay. Please rest assured that your comments are duly noted. We would also like to have the opportunity of assisting you during your stay. Kind Regards The Hotel Management

10/10 優異

Franco

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Ottimo rapporto hotel a Bugibba
Ottimo rapporto qualità/prezzo Nella penisola di Bugibba. Colazione abbondante in stile continentale e a chi interessa possibilità anche di utilizzare la piscina.
於 2019 年 9 月住了 2 晚
Monika 於 2019年10月22日的回應
Dear Guest, Thank you for taking time to leave your feedback. We are happy that we met your expectations and we hope to see you again at our Hotel. We are glad to read that you enjoyed our great location and our friendly staff. We will pass on your kind compliments to everyone concerned. The Hotel Management

4/10 欠佳

真實旅客

伴侶同遊
不滿：整潔度和住宿狀況
La stanza é grande ma per farla pulire siamo dovuti scendere alla reception per segnalare, come il cambio degli asciugamani. Un giorno la mattina finisce la carta igienica durante il giorno non ci siamo stati anche per far pulire la stanza e la sera ritornati sono dovuto riscendere per richiederla. La tv non si vede anche se dicono che hai la tv in camera, dopo sollecitato che non c era segnale per 4 volte e che avrebbero provveduto ma non hanno risolto e qhinfi ho lasciato stare, il balcone al buio.
於 2019 年 9 月住了 9 晚
Monika 於 2019年10月22日的回應
Dear Guest, Thank you for taking time to leave your feedback. Regarding your comments, please rest assured that these are duly noted. We would like to apologize for any inconvenience; however we would also like to inform you, that we are always happy to assist our guests whenever it is requested. Kind Regards Hotel Management

4/10 欠佳

Monica

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Muito a desejar...
Instalações deixam muito a desejar, funcionários também. Limpeza dos quartos é zero e por vezes nem toalhas para todos deixavam; numa semana o quarto não foi limpo nenhuma vez; TV moderna mas não funcionava; pequeno almoço era simplesmente básico e sem qualidade nenhuma. Não tenciono repetir.
於 2019 年 9 月住了 7 晚
Monika 於 2019年10月22日的回應
Dear Guest, Thank you for dedicating your time to share your experience in regards to your stay. Please rest assured that your comments are duly noted. We would also like to have the opportunity of assisting you during your stay. Kind Regards The Hotel Management

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 9 月住了 5 晚
Monika 於 2019年9月27日的回應
Dear Guest, Thank you for your feedback. Kind Regards The Hotel Management

10/10 優異

Tomuta

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 5 晚
Monika 於 2019年9月27日的回應
Dear Guest, Thank you for your feedback. Kind Regards The Hotel Management

4/10 欠佳

真實旅客

不滿：職員與服務、設施服務和住宿狀況
Etablissement vétuste, chambre indiv trop petite, mobilier d'il y a 30 temps, clim dépassée, chaleur ingérable dans la chambre la nuit, rue bruyante, porte-fenêtre du balcon non-verrouillable avec risque de vol, restaurant fermé, jean-foutisme du personnel.
於 2019 年 9 月住了 7 晚
Monika 於 2019年10月22日的回應
Dear Guest, Thank you for taking time to leave your feedback. Regarding your comments, please rest assured that these are duly noted. We would like to apologize for any inconvenience; however we would also like to inform you, that we are always happy to assist our guests whenever it is requested. Kind Regards Hotel Management

6/10 一般

真實旅客

於 2019 年 9 月住了 7 晚
Monika 於 2019年9月23日的回應
Dear Guest, Thank you for your feedback. Kind Regards The Hotel Management

6/10 一般

Vanessa

讚好：職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 4 晚
Monika 於 2019年9月19日的回應
Dear Guest, Thank you for your feedback. Kind Regards The Hotel Management

2/10 很差

claude (mazeres)

讚好：職員與服務
不滿：設施服務和住宿狀況
la cuisine est horrible , pour ma part heureusement qu'il y avait du poulet le soir de temps en temps pour manger , sinon obliger d'acheter a manger a l'exterieur , a éviter de manger la bas
於 2019 年 9 月住了 7 晚
Monika 於 2019年9月19日的回應
Cher invité, Merci de consacrer votre temps à partager votre expérience en ce qui concerne votre séjour. Soyez assuré que vos commentaires sont dûment notés. Nous aimerions également pouvoir vous assister pendant votre séjour. Sincères amitiés La gestion de l'hôtel

8/10 不錯

mohammad

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
於 2019 年 9 月住了 2 晚
Monika 於 2019年9月19日的回應
Dear Guest, Thank you for your feedback. Kind Regards The Hotel Management

8/10 不錯

Eva

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel, valued for the price.
Very helpful staff in the entire hotel. The room was not big, but adequate. Everything as promised and as on the pictures. The swimming pool was nice, all the pool area as well. Breakfasts were the same every day, but with a lot of options :) The tourist area is not close to anything specific, but you have good connection to all the sandy beaches up the island. For the price was definitely worth it!
於 2019 年 8 月住了 5 晚
Monika 於 2019年9月19日的回應
Dear Guest, Thank you for taking time to leave your feedback. We are happy that we met your expectations and we hope to see you again at our Hotel. We are glad to read that you enjoyed our great location, nice pool area and our friendly and helpful staff. We will pass on your kind compliments to everyone concerned. The Hotel Management

4/10 欠佳

Juan Carlos

不滿：職員與服務、住宿狀況和客房舒適度
Hotel for kids and teenagers
I was not expecting 5 stars hotel, but there is no pleasure by the reception to treat you kindly. Old hotel, air conditioning doesn't not work and really really really poor breakfast, I think it is better they don't offer it to the clients. Really strange hotel, looks managed by amateurs. Believe in the others comments and go to there only if you don't care about nothing... The only good thing is the pool...
於 2019 年 8 月住了 4 晚
Monika 於 2019年8月16日的回應
Dear Guest, Thank you for taking time to leave your feedback. Regarding your comments, please rest assured that these are duly noted. We would like to apologize for any inconvenience; however we would also like to inform you, that we are always happy to assist our guests whenever it is requested. Unfortunately we were not given an opportunity to assist you during your stay. Kind Regards Hotel Management

2/10 很差

真實旅客

讚好：設施服務
不滿：整潔度和住宿狀況
Très bonne piscine Fuite d'eau permanente dans la salle de bain sur le sol, bruit de ventilateur et clim horribles
於 2019 年 7 月住了 7 晚
Monika 於 2020年1月17日的回應
Dear Guest, Thank you for your feedback. Kind Regards The Hotel Management

4/10 欠佳

真實旅客

伴侶同遊
讚好：職員與服務
Good sized room and clean, no proper air conditioning very antiquated, swimming pool had green algae all round the edge of the bottom, but what completely ruined our holiday was the hoards of rampaging teenagers until 4 and 5 some of the mornings, needless to say we would never stay in this hotel again, sad really.
於 2019 年 6 月住了 7 晚
Monika 於 2019年7月8日的回應
Dear Guest, Thank you for taking time to leave your feedback. Regarding your comments, please rest assured that these are duly noted. We would like to apologize for any inconvenience; however we would also like to inform you, that we are always happy to assist our guests whenever it is requested. Unfortunately we were not given an opportunity to assist you during your stay. Kind Regards Hotel Management

4/10 欠佳

真實旅客

讚好：整潔度
不滿：職員與服務和住宿狀況
Dårligt aircondition,køleskab,seng og dårligt service. Poolen er god nok 👍 Morgenmad ikke dårligt
於 2019 年 6 月住了 7 晚
Monika 於 2019年7月8日的回應
Kære gæst, Tak fordi du dedikerede din tid til at dele din oplevelse med hensyn til dit ophold. Vær sikker på at dine kommentarer er behørigt bemærket. Vi vil også gerne have mulighed for at hjælpe dig under dit ophold. Med venlig hilsen Hotel Management

6/10 一般

真實旅客

讚好：設施服務
不滿：職員與服務
於 2019 年 6 月住了 5 晚
Monika 於 2019年7月8日的回應
Dear Guest, Thank you for your feedback. Kind Regards The Santa Maria Hotel

6/10 一般

Oscar (Oscar)

於 2019 年 6 月住了 1 晚
Monika 於 2019年7月8日的回應
Dear Guest, Thank you for your feedback. Kind Regards The Santa Maria Hotel

6/10 一般

Alexey

讚好：客房舒適度
Отель для школьников из языковых лагерей!
Рядом остановка, магазины - удобно. Номер просторный. Наш был с обновленным ремонтом, чисто. Лифты очень старые и работали "странно". Бассейн большой и глубокий. Еда - на 2 балла из пяти. Однообразно и ооочень все дешево и скромно. Даже нормальные продукты приготовлены как-то без души. В общем - отвратительно. wifi - работал нестабильно. Самое важное: в этом отеле 90% подростки из языковых лагерей Мальты, постоянные шумные кампании шатаются повсюду, кричат, курят и т.д. на них и рассчитана плохая еда - им нормально. мы сопровождали сына, который приехал в языковой лагерь - были счастливы покинуть этот отель через 5 дней!
於 2019 年 6 月住了 5 晚
Monika 於 2020年1月17日的回應
Dear Guest, Thank you for your feedback. Kind Regards The Hotel Management

8/10 不錯

真實旅客

於 2019 年 6 月住了 5 晚
Monika 於 2019年7月8日的回應
Dear Guest, Thank you for your feedback. Kind Regards The Santa Maria Hotel

6/10 一般

Lisette

讚好：整潔度和職員與服務
Best for young groups
Good for basic young traveller as full of student exchange groups and often noisy young party goers but cheap so can’t complain too much
於 2019 年 6 月住了 4 晚
Monika 於 2019年7月8日的回應
Dear Guest, Thank you for your feedback. Kind Regards The Santa Maria Hotel

2/10 很差

真實旅客

不滿：整潔度和住宿狀況
3 days same towels 2 days no towels disgusting rude letter left for me which had nothing to do with me which they admitted and apologized bathroom wasn't touched the whole 2-week stay the disgusting smell all through the hotel and extremely rude staff in the bar who could barely speak English and no Maltese worst two weeks I've had away
於 2019 年 6 月住了 14 晚
Monika 於 2019年7月8日的回應
Dear Guest, Thank you for dedicating your time to share your experience in regards to your stay. Please rest assured that your comments are duly noted. We would also like to have the opportunity of assisting you during your stay. Kind Regards The Hotel Management

4/10 欠佳

真實旅客

讚好：職員與服務
不滿：設施服務
noisy all night long ... people talking outside their rooms and in front of the hotel until 3-4 am every night
於 2019 年 6 月住了 3 晚
Monika 於 2019年7月8日的回應
Dear Guest, Thank you for your feedback. Kind Regards The Santa Maria Hotel

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good place, staff & price. Would be great a higher selection of breakfast but it was acceptable. Should buy some new bedsheets, towels etc. was a little used
於 2019 年 6 月住了 6 晚
Monika 於 2019年7月8日的回應
Dear Guest, Thank you for dedicating your time to share your experience in regards to your stay. Please rest assured that your comments are duly noted. We would also like to have the opportunity of assisting you during your stay. Kind Regards The Hotel Management

4/10 欠佳

真實旅客

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
personale gentile zona piscina bella curata e pulita il resto da dimenticare mangiare scarso camere sporche e molto vecchie la tv non si vede 1 settimana senza mai cambiare le lenzuola del letto asciugamani cambiati solo 2 volte.
於 2019 年 6 月住了 7 晚
MOnika 於 2020年1月17日的回應
Dear Guest, Thank you for your feedback. Kind Regards The Hotel Management

8/10 不錯

真實旅客

讚好：職員與服務
於 2019 年 6 月住了 3 晚
Monika 於 2019年6月10日的回應
Dear Guest, Thank you for your feedback. Kind Regards

10/10 優異

真實旅客

於 2019 年 5 月住了 7 晚
Monika 於 2019年6月10日的回應
Dear Guest, Thank you for your feedback. Kind Regards

6/10 一般

Deborah

不滿：整潔度和職員與服務
於 2019 年 6 月住了 1 晚
Monika 於 2019年6月10日的回應
Dear Guest, Thank you for your feedback. Kind Regards

4/10 欠佳

M (Ireland)

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
They never changed the towels in the week. We had to just grap towels that were on the landing to have fresh towels. They came to door at 8.30 to service room HELLO people are on holiday, usually you wait till guests leave for the day. Kitchen the chef should be ashamed of himsel witht the food he put out. I'd say the dog wouldn't even touch it. Even the toast was poor due to such low quality of bread. Bar closed but looked to be an nice enough area if just cleared out. Was much brighter that bar of the San Anton that was recommened. Also no ffod served in San anton they had to come over accross to eat. Badly needs investment. Staff in reception quite friendly but otherwise very poor. Also Jacuzzi needs cleaning and temp was very cold.
於 2019 年 5 月住了 7 晚
Monika 於 2019年6月10日的回應
Dear Guest, Thank you for taking time to leave your feedback. Regarding your comments, please rest assured that these are duly noted. We would like to apologize for any inconvenience; however we would also like to inform you, that we are always happy to assist our guests whenever it is requested. Unfortunately we were not given an opportunity to assist you during your stay. Kind Regards Hotel Management

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Lo mejor la tranquilidad, y la cercanía a todo, autobuses, centro, etc.
於 2019 年 5 月住了 7 晚
Monika 於 2019年6月4日的回應
Querido invitado, Gracias por tomarse el tiempo para dejar sus comentarios. Estamos felices de haber cumplido con sus expectativas y esperamos verlo nuevamente en nuestro hotel. Nos complace leer que disfrutó de nuestra excelente ubicación y de nuestro amable personal. Transmitiremos sus amables cumplidos a todos los interesados. La gerencia del hotel

4/10 欠佳

koen

不滿：住宿狀況和客房舒適度
Never again
Problems with booking. No light in bathroom. Worst breakfast ever.
於 2019 年 5 月住了 1 晚
Monika 於 2019年7月8日的回應
Dear Guest, Thank you for dedicating your time to share your experience in regards to your stay. Please rest assured that your comments are duly noted. We would also like to have the opportunity of assisting you during your stay. Kind Regards The Hotel Management

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 5 月住了 2 晚
Monika 於 2019年5月22日的回應
Dear Guest, Thank you for your feedback. Kind Regards The Santa Maria Hotel

8/10 不錯

DIMITRIOS

讚好：職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 3 晚
Monika 於 2019年5月20日的回應
Dear Guest, Thank you for your feedback. Kind Regards The Santa Maria Hotel

6/10 一般

真實旅客

家人同遊
讚好：職員與服務
不滿：整潔度
Abbiamo solo pernottatto, la struttura mostra l'usura del tempo ma ce lo aspettavamo; la pecca proncipale è la pulizia (abbiamo trovato rifiuti lasciati dai precedenti ospiti) sia nella stanza che nel bagno
於 2019 年 5 月住了 4 晚
Monika 於 2019年5月22日的回應
Gentile Ospite, Grazie per aver dedicato il vostro tempo a condividere la vostra esperienza per quanto riguarda il vostro soggiorno. Vi assicuriamo che i vostri commenti siano debitamente annotati. Vorremmo avere l'opportunità di assistervi durante il vostro soggiorno. Cordiali saluti Gestione alberghiera

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 5 月住了 6 晚
Monika 於 2019年5月20日的回應
Dear Guest, Thank you for your feedback. Kind Regards The Santa Maria Hotel

2/10 很差

kevin

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 10 晚
Monika 於 2019年5月10日的回應
Dear Guest, Thank you for your feedback. Kind Regards The Santa Maria Hotel