2/10 糟糕
Christopher
与家人出行
2025 年 10 月 20 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is the worst hotel I have ever stayed in. There were roaches, dead and alive. Where do I begin? First, the hallway smelled like smoke. When we walked into the room, it had an unpleasant smell. There was no toilet paper in the bathroom, and the tissue holder was broken. I had to go to a store and buy some toilet paper. My son saw a live roach in the bathroom, and it scared him. My husband killed it, but my son was terrified the rest of the night. He was afraid to go to sleep. The bath towels and washcloths were paper-thin. The floor was super dirty and sticky. The refrigerator leaked inside. Water was sitting in it. The linen on the bed did not smell fresh. We did not sleep well at all. There was no one at the front desk last night, nor this morning that I could report all of this. I have never experienced not having someone working at the front desk. Also, the elevator inspection certificate expired in July 2023. We were so disappointed that we checked out around 9:00 A.M. I will NEVER stay at this hotel again.
Christopher
2025 年 10 月入住 1 晚
