New Freedom Steam Into History Hotels

"Staff was friendly and helpful "

"Staff was kind, courteous, professional and attentive! The hotel was clean, but there were certain things that needed to be addressed in our room and in common areas, but way things to be fixed. Nothing that would deter me from staying again, as these were mostly cosmetic things that needed attention. "

"The hotel looked tired and old."

"Room nice, quiet place, simple breakfast"

"The bed was comfy and the tv options were great. A nice spot to relax for the night after a long drive. "

"Room very clean and staff was very helpful with the room key issue. "

"There was no staff. We tried calling from 5-6 with no answer because we had a question about our room. Arrived at 9 for check in and they don’t staff the desk that late so we had to check in via computer which is not very personable for the hospitality industry. The bed frame was rickety metal and was loud every time we moved. The bathroom fan sounded like a plane taking off. Both my showers were cold. There was no hand soap so I had to use shower gel at the sink. Overall it was a terrible experience and I won’t be returning and will be suggesting to friends and family to avoid the hotel at all costs. "

"Great"

"Lovely woman at the check-in counter, very personable and made the check-in process short and smooth as possible. She offered options on location for our room, which was helpful because my mother has mobility issues. Hotel has a great location and offers a free basic breakfast with plenty of seating. Keeping in mind the great value you get for this hotel the room was without tissues, cups for rinsing your mouth and brushing your teeth, and a trashcan. I did reply to a check-in text, asking for these materials, but did not receive them. The TV was analog and only offered one clear picture. The rest of the channels were fuzzy. we stayed in room 110. The bedsheets had small holes but sheets were overall clean and well-made. I had a comfortable night sleep. The most disappointing part was going into the restroom and seeing a cockroach scurry across the countertop. The other guests were quiet and the heating unit worked well. Overall, the friendliness of the staff is probably not enough to have me return. I’ll probably pay a higher cost for more ammenities and cleaner room."