We had a blast at Steamboat and the property served us well.
First off, the lighted Christmas tree was such an awesome touch for the holidays. The lighted trees outside were also awesome.
We chose not to rent a car so the on-call shuttle service was clutch! We used it to get to the ski base, dining, shopping, grocery, etc. They were even running in heavy snow. Note that while close, I would not call the ski base walkable, especially with a family.
The place was comfortable with lots of room. The lower living area was a great place to stash the kids. We didn’t really use it but lots of entertainment – tons of DVDs. The washer/dryer was awesome as it got some use. The gas fireplace was also a solid place for drying.
The use of old school physical keys kind of sucks. We had to stop at the office to get them which feels like an unnecessary step. Luckily, the office was on the way and the airport shuttle was able to make a quick stop. It only took a couple minutes. The real downside is that you have to drop the keys back at the office. We took an extra shuttle trip to do it prior to catching the airport shuttle. With modern code-based door locks, it feels unnecessary.
The beds seemed a bit worn out, like sleeping in a hammock. Maybe they were soft memory foam, but multiple adults had the same feedback. Also, the master suite had some extra space, but it was quite noisy at night as there is a fairly significant road on that side of the house. We used some ear plugs.
All of those complaints are pretty minor. However, we had problems with the hot water. 1) it was extremely difficult to adjust and sometimes it would just turn ice cold or blazing hot without notice. I did call the property manager about it but nothing was done. 2) there was nowhere near enough hot water. This house needs a tankless water heater if they are going to advertise it to hold such a large group. We ended up making schedules in hopes of having enough hot water for each family. 3) something broke in a toilet and caused minor flooding. We also called about this and maintenance was on it very quickly.
One thing I wish we knew was that there is a recycling can at the garbage dump. Had we known up front, we would have kept the plastics out of the dump.
Now for something good, maybe great…the hottubs. Just wow. There is a laydown full body massage position that made me not care about the lack of shower hot water!
Overall - good value!