Visited Stowe with 5 other women for a birthday trip. The location/size of this home was perfect, accessible to everything, big enough spaces for us to relax or eat together. The beds were also very comfortable!Other than that, we didn’t have a great stay. The stove wasn’t fully functional, kitchen essentials weren’t well stocked, we had to purchase hand soap for the bathrooms, etc. In advance of our stay, we asked about firewood and was told by the property manager she wasn’t sure if the home would have wood. Upon arrival, the house manual said there would be wood in the garage, but there wasn’t. We spent approx. 100 on firewood only to find wood behind the house on our last day. We did share the above with the property manager after our stay and she said these issues would be addressed. The house also ran out of propane due to an error made by the propane company, so no heat or hot water for one evening in sub-freezing temps. We understand accidents happen but were surprised the property manager’s customer service wasn’t better. She responded quickly but did not offer solutions if the propane company couldn’t refill the tank that evening – space heaters, another rental, etc. and she wasn’t able to tell us if the company had come after we left the house to go somewhere else to warm up. Luckily, when we returned to the property the propane company had come and our heat/hot water had been restored. After inquiring about compensation, the property manager refunded us 140.
