“I arrived at the property with an injury that made moving very difficult. We were greeted by a lovely young woman who took care of our check in, luggage, parking, ice and insured that i woul be comfortable and well taken care of. For the next 3 days we enjoyed amazing service by pleasant and unfailingly helpful staff. Couldn't have asked for more!”
“Lovely hotel within walking distance of everything. Breakfast buffet had a great selection of food. Very interesting hotel with a nautical theme and antiques in all the public spaces. Thoroughly recommend. ”
“wonderful location of the hotel. breakfast was fine. The position of the air-conditioner in the penthouse is right above the head on the left and somehow it had some strange noise. Had to sleep with the air-con off for several nights. Fortunately it was not too hot. Knew the room was fairly small when booking, not complaining, just left the luggage on the plank in the toilet and covered it with a raincoat bought from a museum . Problem solved. Couldn't leave it on the floor due to knee problems.……
“Great stay of excellent value. We had our room upgraded to superior room which was very big. Quiet and elegant hotel at the urban oasis of Stockholm with historic background. Breakfast was good - we also came back for dinner in one of the evenings which was impressive. Highly recommended.”
“Hotel Esplanade is a unique hotel. It is wonderfully “dated” with character and comfort. We stayed in a very nice and spacious suite with a harbor view. As we stayed for 5 nights, an improvement would be a dresser to unpack and store clothing more easily. The hotel has a fantastic, friendly and helpful staff. We especially appreciated Joanna at the front desk. The breakfast was quite nice and well taken care of. Great location makes it very highly recommended in every way.”
“The reception at night didn’t give a clear instruction on how we park our car when we already arrived very late. He can’t speak English very well so we can’t communicate smoothly. Also, the reception at daytime was not keen in answering our questions, which was not we expect for a “four-star” hotel.”
“Thank you Villa Dahlia for an amazing stay! At check-in, Anna was incredibly welcoming and explained the facilities at the newly opened Villa Dahlia. At her recommendation, I visited the beautiful on-site sauna, ice bath and gym facilities. The rooms are small (standard in Stockholm) but it has everything you'll need (fluffy towels, bathrobes and nice slippers). The heated bathroom floors are a very nice touch. Villa Dahlia is conveniently located and walking distance to some of the best……
"The hotel is very conveniently located, right next to the central station, and there are many different restaurants nearby.
However, the room windows are very close to the road, making it quite noisy. Housekeeping service was average, as the staff did not replace our towels during cleaning."
"We booked this hotel because it is one of the few hotels in city centre has offsite car parks available as we know it is very challenging to find car park in the city centre of Stockholm However when we arrive the check in personnel told us all the car parks are fully occupied and they have only five car parks for guest use. My first feeling is that they should make it clear it is only limited number of car parks. Then we asked it we can book a car park tomorrow. Then they said it is first come first serve and can’t be booked. On the next day we went to the reception desk and managed to book one for the day. However when we drove to the designated car park it was occupied by another car. We raised this to the hotel staff again the response is sometimes it happened the best thing they can do is not to charge us the car park fee. During these two days we tried to find other public car park after failing to use the hotel car parks but can’t’ mange to work out how to use the payment machine. Again we asked help from the hotel staff the response is there is number near the payment machine and suggest us to call. Surely can find a hotel with better service at this price "