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"We had 21 people that KLM/AirFrance stranded in Germany for 7 days with 6 different canceled flights. The hotel staff here took care of us and we're so extremely friendly and accommodating. They went above and beyond and even though we did not know until the morning of each day if we were staying again and how many rooms we were going to need, they checked in on us and allowed us to continuously stay in our rooms. Because of the staff even in a very stressful and chaotic situation they made their hotel a comfortable and safe space for us. Thank you, Thank you, Thank you"

"Kind staff great room"

"The room was clean and I stayed in winter and it was warm. There was heated floor in the bathroom and the bathroom and shower were clean as well. Staff was very nice. The sauna was the best part. It was like a whole spa that I had to myself. It was close to all the sites and walking distance. I would stay here again. "

"Great location, friendly staff, clean room. "

"staff was very nice. room was amazing. a great break before we got on our trans Atlantic flight. "

"It was a great stay!"

"Everything about this hotel is fantastic! It's conveniently located, and the train station closest to the hotel is well connected to several lines, with many dining options in the area. Shopping is also just around the corner. If you plan to sign up for tours, the meeting points are just 2-minute walk from the hotel. The room is spacious with enough storage even for big luggage."

"Staff was honestly amazing, kitchen staff was also amazing and so friendly. Bat had some great food and drinks and we were honestly surprised as most places that offer food really lacks in quality. Room was clean bathroom wasn’t as clean as the room there were toothpaste residue on faucet and mirror was still dirty. No face towels and really the bed was the main thing we didn’t like. It was like sleeping on a brick as hard as it was lol but location was great too! "

"Clean room lovely staff - we had a great stay"