德國出租公寓

「Check in ist schwierig über Expedia, da man den Code nicht erhält」

「It's my 2nd stay in this hotel and it was great like the previous stay. The hotel is located in the centre of the old town which is very convenient for food and shopping. Although the front-desk reception is not for 24 hours, it's totally fine as you can get in and out the hotel with the room access card anytime you want. The room is clean and the bed is comfortable. 」

「The cotton towers are not clean enough. I hope you ensure all the beds and towers are washed before the new guest arrives. Clean stuff is the most important issue for the reputation of any hotel. 」

「Das Apartment war super sauber, der Service war top, genauso wie das Frühstück und die Lage.」

「Checked in on Saturday and out early Monday, while the team works Monday to Friday. Everything was smooth, but in case of any issues, there is no support over the weekend. It would be helpful if the team could reach out on Thursday to let guests know their working hours and check if there are any questions. Great location, close to the underground and bus stations. The room is clean and tidy, with a comfy bed. One of the toilet paper rolls was partially wet, so only one clean roll was...

「Everything is good, if the host can offer laundry detergent, shampoo, liquid soap would be better」

「Very good」