Sugarloaf Key Business Hotel

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"The property honestly needs a little sprucing up and maintenance...but after all, the Pier House has been there for decades. Despite this it's still one of our favorite places and the staff is awesome. Nowhere else we'd want to stay in Key West.!"

"Clean room everything was very nice"

"Wouldn’t stay anywhere ekset absolutely love the beach and Dan and Sambita the beach staff "

"The room was spotless… atmosphere was wonderful. Service was always top notch. The restaurants and bars at the hotel were delicious. The pool was beautiful and very nice. Overall, it was great. The only thing is… when you check in, they apply a $425 charge for “incidentals” and for if you eat at the restaurants, it can come out of that $425. So it was presented that if you didn’t use that, it would be refunded. When we checked out, they applied another $500 hold and then when reviewing the receipt, there are countless fees for things like: WiFi, resort fee ($52/day), community impact fee, and may more. So not only did we not get money back, we had to pay more. And none of this was disclosed when we booked or checked in. "

"Great location. Staff was great. Amenities were convenient. Beautiful property, well maintained. Restaurant staff was great. "

"Great location and friendly, helpful staff. "

"Comfortable bed, nice pool and hot tub. Liked the shuttle service that was available to take you downtown. "

"Clean, spacious room and amazing staff"