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普納瑪皇家酒店 (CHSE 認證)的評價

5 out of 5
普納瑪皇家酒店 (CHSE 認證)
Jalan Pantai Purnama, Sukawati, Bali

評價

9.6

完美

10 分評分，優異；248 則評價中有 209 則" "
8 分評分，不錯；248 則評價中有 29 則" "
6 分評分，一般；248 則評價中有 4 則" "
4 分評分，欠佳；248 則評價中有 3 則" "
2 分評分，很差；248 則評價中有 3 則" "

9.8/10 

整潔度

9.8/10 

職員與服務

9.4/10 

設施服務

9.6/10 

住宿狀況

9.6/10 

環保程度

評價

10/10 優異

WAI YIN

8/10 不錯

Du (Taichung tw)

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
服務態度很棒 但我真的聽不懂他們的英文啊⋯⋯
於 2019 年 2 月住了 1 晚
Ghosa Ambara 於 2019年3月4日的回應
Thank you for sharing your thoughts with us. It warms our hearts to read that and we will improved our service for satisfying our guests.

4/10 欠佳

Zhi-Cheng

不滿：職員與服務
於 2018 年 12 月住了 1 晚
E-Commerce 於 2019年1月16日的回應
Thank you for taking the time to share this review and glad that you are having a good time while staying at our luxury villas.

10/10 優異

小耑

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很不錯的度假地點
整體都很棒，唯一美中不足的是浴室水溫會忽冷忽熱，因為只住一天也就沒有當場反應
於 2018 年 12 月住了 1 晚
The Royal Purnama 於 2018年12月19日的回應
Dear 小耑, Thank you so much for your charming review based on your stay at The Royal Purnama I'm very much hope to have the pleasure of welcoming you back in the near future and would like to thank you for choosing to stay with us. Sincerely, I Wayan Suambara General Manager The Royal Purnama

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel is quite nice but location is quite far which makes it difficult to travel to the tourist area
於 2018 年 6 月住了 4 晚

10/10 優異

sally (taipei)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
有舒適的床跟私人泳池，早上起床在海邊吃早餐真的是美景盡收眼底 飯店的服務人員非常親切有問題他們會立刻解決 整個環境非常優美
於 2018 年 2 月住了 2 晚
I Nyoman Diantara 於 2018年4月21日的回應
Dear Selly Thank you so much for a great review of our property and you had comfort stay at private pool , enjoyed the breakfast meals and view as well services tendered by the team . They always at immediate possible time to fulfill the needs Thank you

8/10 不錯

SHAO CHUN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 9 月住了 3 晚

10/10 優異

KI YAN (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice villa
Staff members are very nice and helpful. The villa is good. Just a little bit far away from other travel spots.

10/10 優異

Lee (HK)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very Nice Villa
Very good service, the staff is nice and helpful. The hotel is highly recommended
Hotel Management 於 2016年4月5日的回應
Dear Mr/s Lee, Thank you very much for your good comment we are looking forward to welcoming you again for your next vacation. have a great day ahead Best Regards, Agi

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
No 1 Service
Good Service, staff are all friendly and helpful.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
如果可以有6星，我一定给他们

10/10 優異

YUE (北京)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
完美。堪称完美！

10/10 優異

Justin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Enjoyed every minute of staying there. Exceptional service and great rooms
於 2024 年 5 月住了 5 晚

8/10 不錯

Rosa (Brooklyn)

讚好：整潔度和職員與服務
Small, semi-secluded property on Purmana beach - a narrow, black sand beach with big waves. It’s probably a good choice for honeymooners or couples seeking isolation. The gardens and pool area are beautiful and well maintained. The service is attentive & courteous, but don't expect proactivity, concierge or a 5-star service level. Good food, catering to European and American guests. Don’t expect spice or truly local flavors. I stayed in a villa with its own pool. It was nice and comfortable but did not meet my expectations for a 5-star resort. Some of the furniture was old/chipped, there was some mold on the bathroom walls and near the pool and with a semi-open shower, you should expect regular visits from geckos, spiders and various other insects while using the bathroom. Overall a good 4-star hotel (not 5 as advertised), but not one that I would return to.
於 2024 年 4 月住了 5 晚
The Royal Purnama Family 於 2024年5月15日的回應
Dear Ms. Rosa,Thank you for taking the time to share your feedback following your recent stay with us. It's great to hear you appreciated the beauty of our gardens and pool area, as well as our attentive service.We regret any inconvenience caused by certain aspects of your stay did not fully meet your expectations. Your feedback about the villa's condition and the presence of insects have been duly noted, and we're taking immediate steps to address these concerns with our maintenance and housekeeping teams.Your feedback is essential to us and we appreciate your insights, and we hope to have the opportunity to welcome you back for another stay in the future.With our warmest regards, The Royal Purnama Family

10/10 優異

Shuichi (Reno)

於 2024 年 4 月住了 5 晚

10/10 優異

Gregory (Berkley)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 11 晚
The Royal Purnama Family 於 2024年4月22日的回應
Dear Mr. Gregory Oray,Thank you for choosing to stay with us and for your 5 star rating! We were delighted to know that you had a wonderful stay with us. We look forward to welcome you back to The Royal Purnama in the very near future!With our warmest regards,The Royal Purnama Family

10/10 優異

hasib

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 3 晚
The Royal Purnama Team 於 2024年4月9日的回應
Dear Mr. Hasib Ahmed,Om Swastiastu, warm greetings from The Royal Purnama – Tranquility of Nature. Thank you for choosing to stay with us and for sharing your feedback. We're pleased to see that you had a positive experience overall. If you have any suggestions or additional comments to help us further improve, please feel free to reach out. We look forward to welcoming you back for another great stay in the future.With our warmest regards,The Royal Purnama Family

10/10 優異

Alex

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had an amazing stay and despite not getting obvious reduced rates that we were promised I would rate this experience very highly. One thing that fell below expectation (only one) was the romantic private dining. The beach was unsuitable (litter/debris) and the garden dinner wasn’t private.
於 2024 年 2 月住了 3 晚

10/10 優異

Liem

多人同遊
讚好：整潔度和職員與服務
Nice hotel & good service
於 2024 年 1 月住了 7 晚

10/10 優異

Kaitlyn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 3 晚

10/10 優異

Akhil

於 2024 年 1 月住了 11 晚

10/10 優異

William (Corona Del Mar)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
While the property is somewhat remote it is very self contained offering superior comfort and service. We had a one bedroom unit with pool(a real 30 metre pool not a plunge pool) surrounded by high walls for privacy. The bathroom is large and modern with sunken tub and rain shower. We loved the spa services which were a bargain compared to US prices. Restaurant was excellent and staff are top notch. The only slight negative(not for us) is that the nearest beach town of size is about 25 minutes by car.
於 2024 年 1 月住了 4 晚

10/10 優異

Janelle

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great property but be aware there is not alot to do around in walking distance.
於 2023 年 12 月住了 5 晚

10/10 優異

allan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Smukt sted med rigtig god mad. Personalet er venligt , smilende og servicen er i top
於 2023 年 11 月住了 9 晚

10/10 優異

David

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent service and exceptional accommodations. The complimentary morning rooftop yoga was an added bonus. The staff were very friendly and helpful throughout our stay. All of the added touches made this an extra special romantic getaway.
於 2023 年 11 月住了 2 晚

10/10 優異

Andrew

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing resort!
This is our 2nd time here (1st time was a couple of years ago) and our stay was outstanding. The villas are beautiful and well appointed, the private pools are amazing, the staff were friendly snd attentive and the food wast delicious. We'll definitely be back the next time were in Bali!
於 2023 年 11 月住了 2 晚

10/10 優異

Kamilla Skram

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Do it!
If you have the possibility to book this place, do it! We had five amazing days in a villa with pool. The staff are super friendly and service minded. The vibe is cool and the place is clean and tidy.
於 2023 年 10 月住了 4 晚

10/10 優異

Valentin Miranda

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everyone was so friendly and the resort was amazing!

10/10 優異

matthieu

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Séjour parfait avec un personnel professionnel et toujours à l’écoute. Un grand merci à toute l’équipe.
於 2023 年 7 月住了 13 晚

8/10 不錯

Maurice

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Insgesamt ein sehr schönes Hotel - allerdings ist man sehr an das Restaurant dort gebunden.
於 2023 年 9 月住了 3 晚

10/10 優異

LUCILE

伴侶同遊
讚好：設施服務
Hôtel paradisiaque
於 2023 年 8 月住了 5 晚

10/10 優異

Lih Dar (Scarsdale)

於 2023 年 8 月住了 7 晚

10/10 優異

Elaine

於 2023 年 8 月住了 7 晚

10/10 優異

Patrick

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is excellent. We thoroughly enjoyed our honeymoon here. The black sand beach is beautiful. It isn't swimmable but to wade in and walk along its perfect. The private pool was awesome and the restaurant and spa were as well.
於 2023 年 7 月住了 9 晚

10/10 優異

Carla

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 7 月住了 2 晚

10/10 優異

Sooyeon

讚好：整潔度、職員與服務和住宿狀況
We really loved staying at this hotel!!
於 2023 年 7 月住了 4 晚

10/10 優異

Charlotte

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My partner and I had an incredible stay at The Royal Purnama. From the moment you arrive, you are treated like royalty. The service was exceptional and we would like to say a particular thank you to Dodik, Putri, Puspa, Jaya, Okta, Ketuk and others for making our anniversary so special. The rooms and hotel are beautiful too and the food is basically a fine dining experience. The hotel is also well located to explore Ubud or explore Nusa Penida via transport. We saw quite a few previous reviews which wished they could have stayed longer, so this is exactly why we stayed put here for our entire stay in Bali and we have absolutely no regrets. Will be sure to come back and visit again soon!!
於 2023 年 7 月住了 13 晚

10/10 優異

Yasir

讚好：整潔度、職員與服務和住宿狀況
.
於 2023 年 7 月住了 7 晚

10/10 優異

Anders

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 3 晚

10/10 優異

MARC (New Liskeard)

於 2023 年 7 月住了 2 晚

10/10 優異

Christopher

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
We stayed in the Sunrise Villa which is located adjacent to the beach. 4 separate bedrooms and a separate living and kitchen area. Full sized pool and plenty of space with beautiful landscaping made it easy to spend time in the Villa. Staff, especially the F&B folks, were attentive and ready to assist and serve as needed. The GM was always read to listen to our thoughts and make recommendations and suggestions. The black san beach, while beautiful, was not inviting for us. Great to look at but we walked on it once and cut the walk short. Wonderful stay and we look forward to returning the property and the Sunrise Villa. Recommended.
於 2023 年 6 月住了 6 晚

10/10 優異

Bülent

於 2023 年 6 月住了 2 晚

10/10 優異

Tanika

讚好：整潔度、職員與服務和住宿狀況
The whole experience was wonderful
於 2023 年 6 月住了 1 晚

10/10 優異

Stephen Gerard

伴侶同遊
讚好：整潔度和住宿狀況
There is not much more to say about The Royal Purnama than believe all of the reviews that you see. It is a beautiful, peaceful, tranquil location where you can totally relax. The food served by the restaurant at all times of the day is outstanding. The service from the staff...fantastic. The location is idyllic, far away from the hustle and bustle of the busy, more populated Balinese streets and influencer poses. This a resort for couples who want to relax, be treated with a touch o class and sophistication and be spoiled by great service in a beautiful location. Thank you to the staff at The Royal Purnama. A special thankyou to Puspa and Jaya for their excellent service.
於 2023 年 6 月住了 4 晚

10/10 優異

Agueda

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 10 晚

10/10 優異

Stephanie

家人同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
I was traveling to Bali with a group of friends and absolutely loved it. The property and villa were stunning. Felt so spoiled from the start with help with our luggage and being greeted by a delicious drink and nuts from the get go. You have a beautiful view of a black sand beach and rice paddies. The restaurant was absolutely delicious. The staff was also so helpful, welcoming, and personable. Would recommend getting a massage because that was probably the best massage all of us had ever had. The only thing is you definitely need a driver to explore outside the hotel, which the hotel will help with. Would love to come back and will recommend
於 2023 年 5 月住了 5 晚

10/10 優異

Michele

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
we liked food and nature
於 2023 年 5 月住了 8 晚

10/10 優異

Fatemeh

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 8 晚

10/10 優異

Kurt

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Relaxation hotel
We selected this hotel as first stop in Bali, mainly for rest and to get used to head and jetlag. Was a perfect choice for our objectives. Nice place, friendly staff, small but nice pool area.
於 2023 年 5 月住了 3 晚

10/10 優異

Irmi

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Das Royal Purnama liegt wunderschön ruhig am Meer. Das Personal ist sehr freundlich, Getränke und Speisen im Restaurant sind für Bali überteuert, trotzdem diniert man vor wunderbarer Kulisse. Der Afternoon Tea sollte man einmal gemacht haben. Toller großer privater Pool, die Terasse an unserer Villa Jepun müsste mal erneuert werden. Alles in allem würden wir das Hotel definitiv weiter empfehlen
於 2023 年 4 月住了 3 晚