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"Great hotel, clean and comfortable. Lovely staff "

"Stayed Xmas eve and Christmas night whilst visiting family. Xmas trimmings looked good, liked the Christmas stocking left on the bed.Lovely friendly staff. Nice clean room, comfy bed. Very quiet. Easy to use heating controls and good to have option of opening the window. "

"All good. Staff professional"

"Room was lovely and clean. Comfortable bed . Would recommend "

"Great stay, staff fantastic. Thanks "

"This was our first stay at this hotel and we were both impressed the parking and access are very good and the overall presentation is of a high standard we were greeted by Ian who is a really nice gentleman who had time to chat to us the rooms are really nice although the room we stayed in (116) was a little dated and a bit tatty around the edges but nothing that would put us off staying again the room was quiet and peaceful with a nice bed and linen and the shower was nice and hot with the added bonus of lovely body wash hand soap and shampoo , we paid for breakfast with our booking which I would advise to do as it is an &11 pound added extra and was well worth it you can have continental which had quality ham and cheeses and a full English which we both had and it was very good indeed with obvious quality to the ingredients used with a view over roker and the pier perfect a big shout out to Raj who looked after us for breakfast she was excellent , we also had a few drinks in the bar which is a really nice cozy place with an extensive bar so to sum up I would definitely recommend staying here the location is stunning and the overall experience was really good "

"The easy parking and welcoming check-in."

"Nice hotel"

"Second time staying here in a month and loved both times. Big rooms with lovely views across the River Tyne. Staff are so friendly and helpful. Complimentary parking was a huge bonus."