Sung Hung Pagoda

what i did not like: room was fine, not crazy dirty but our fridge was completely broken so we couldnt leave any drink or food in there. There is a ceiling light that doesnt turn off so whoever stayed in the room before ducktaped some instant noodle cup label over it to block the light. Almost felt like i was watching the lunar eclipse every night. WHAT I TRULY LIKED: short distance to walking street/food market. Easy ride to the airport. Front desk and hotel staff were friendly and the best, we forgot our expensive fishing rods by the walking street and the hotel manager was driving me around to look for them and calling the police department to check the cameras. We were able to find the cleaning lady and found our items on the street and brought it back to us all within 30mins right before our flight. And for that i am forever in debt with your kindness and generosity. Thank you!!!

Great location. Hosts was friendky, approachable, helpful and lovely 😍 made our stay that extra special xx

Our experience at Venice Hotel Phu Quoc was mixed, with both positives and clear areas that need improvement. Although the hotel upgraded our room to one with a better view, which we appreciated, the floors throughout the entire hotel were very dirty. It honestly felt like the floors were not being cleaned regularly, which affected the overall impression of cleanliness. We also had to deal with ants in our bedroom for one day. While the staff did fix the issue once it was reported, the situation itself is not something you expect from a hotel aiming for a higher standard. The hotel is really worth it if your main goal is to enjoy the night show, especially if you manage to get a room on the fourth or fifth floor with a beach view, that part of the experience is truly enjoyable. Another major downside was the very strong and unpleasant odor coming from the street drains, which the hotel seriously needs to address, as it impacts both comfort and first impressions. In terms of location, the hotel is far if you plan to explore the north of the island, but it is very convenient for Sun World experiences, so this depends on your travel plans. Service-wise, it felt inconsistent. About 50% of the staff were extremely professional, while the other 50% were not. One morning at 8:00 a.m., we requested two beach towels and waited over 20 minutes, only to be told they had just one towel available, which was very inefficient and frustrating.