Went to check in to two prepaid rooms, but was told they had no rooms available, and should call Expedia for a refund. Expedia refuses to do so, so I’m out the money
Jonathan
於 2024 年 5 月住了 1 晚
10/10 優異
Oscar
伴侶同遊
2024年5月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Exelente servicio
Oscar
於 2024 年 5 月住了 1 晚
2/10 很差
ginni
家人同遊
2024年4月28日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Do not ever go here! Stinky, nasty accomodations. Should be shut down. Pictures are not accurate.
ginni
於 2024 年 4 月住了 1 晚
6/10 一般
BARBARA
2024年4月27日
BARBARA
於 2024 年 4 月住了 1 晚
6/10 一般
Anton
商務旅客
2024年3月8日
讚好:職員與服務
不滿:設施服務和住宿狀況
Anton
於 2024 年 3 月住了 3 晚
2/10 很差
Charles
商務旅客
2024年2月20日
不滿:整潔度、職員與服務和住宿狀況
Hotel had bed bugs. I informed the receptionist that I had multiple bites. She said she will give me a refund. My funds should be back in 2-3 days. I never received the refund and called the hotel to inquire about it. I was told no refund was put in and they will have to talk with the receptionist that I checked out with to see exactly what did she tell me.
Charles
於 2024 年 2 月住了 2 晚
2/10 很差
Sara
2023年9月25日
不滿:整潔度、職員與服務和住宿狀況
Sara
於 2023 年 9 月住了 1 晚
2/10 很差
Griselda
2023年9月7日
不滿:整潔度
Griselda
於 2023 年 9 月住了 1 晚
2/10 很差
Maria
家人同遊
2023年9月4日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Bedbugs all over
The worst experience ever. The hotel was awful the room was very dirty tv had not control nor channels and when removed bedding from bed it was full of bed bugs room #240. I notified the front desk and she acted like it was normal and I was crazy. She refused to give me a refund receipt but I did not care. I left in the middle of the night with my kids not knowing where to go.
Maria
於 2023 年 9 月住了 2 晚
10/10 優異
Daniel (Toppenish)
2023年9月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Front desk staff member showed amazing customer service skills and care. Pleasant and welcoming experience. Rooms were clean (housekeeping has done wonderful work) and supplied with proper towels, soaps, etc.