Overall, our rental was clean, great location, perfect for what we had in mind for our LOZ trip. However, we were contacted the day before our reservation stating the new mgt company was not honoring our rented dates. There was a scramble to find us a place to stay, and although Pamela did find us a perfect spot, communication could have been much better. If we had been in our original rental, the emails, communications and info was spot on, better than anything I have experienced before. However due to our issue with rental changes, communication was not great at all (emails, calls, texts, had to contact Vrbo to get a hold of someone from the mgt group) and we were left wondering where our new place was until after 12pm the day of our rental. If it wasn’t for the lack of communication and complete last minute changes to our rental, I would have given this a 5-Star review. I’d like to think that because of the new mgt group taking over our original rental and not honoring our dates, and Pamela scrambling to find us a spot, our original plan would have been executed flawlessly without any hiccups. I would still rent from this group again, and would not deter anyone from renting from them, just giving an honest review of our experience. Although frustrating at first, LOZ was a wonderful trip and the rental we were put in was perfect!