St. Louis Sunset Tennis Center Hotels

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"The staff is kind, but feel they were understaffed or not well managed. At check-in, no carts and was directed to look for them on my own. Found a used towel on the back of our bathroom door. The hot tub, when turned on, made us and others sick (coughing and tearing eyes) due to the amount of chemicals (reported to front desk) - we had to vacate within half a minute. The common areas (elevators, outside trash overflowing)were filthy. "

"Room was nice and updated, plenty parking, quiet location, loved the breakfast and nachos. Morning management could work on her delivery."

"The room was comfortable and clean and the room temp was easy to control. The shower could use some safety measures - at least a grab bar - so if you have any safety concerns, I suggest you book a handicapped room."

"Clean room, sufficient breakfast, quiet for sleep, staff was great."

"Pool and hot tub are heavily over clorenated. "

"Our room was dirty. The bathroom was FILTHY, moldy and mildew everywhere accompanied by hairs that didn’t belong to us. Spider webs in every upper and lower corner of the room. Cobwebs on the ceiling . Stains on the bed sheets and comforter. We requested a non smoking room two times and our room smelled like there was an entire pack of cigarettes burning. We didn’t have an ice bucket because they are not required to keep them for every room. The front desk said they had a handful of them, but had already given them out. The ice machines were broken and dirty. The parking was inconvenient due to heavy equipment and trailers taking up multiple parking spots. When we returned to our room for the second nights stay our keys didn’t work, so we had to go back to the front desk for them to be rekeyed. We were extremely dissatisfied with this stay !!! "

"Breakfast very good. Bathroom in room was just okay"

"The room was disgusting. Blood on blankets. Dirt smeared on walls. Pullout bed had crumbs and food. The check in area and the room itself smelled so horrible. Amanda, front desk apologized, stating she could not refund because I booked through a third party. Hotels.com says they cannot refund, the hotel will need to refund because they already have the money. I didnt even stay. I was in and out of the property in 5 minutes trying to find somewhere clean and safe for my children to stay."