日落镇度假短租

“So many small ants at the property. I have asked for change of sheets because of ants in my bed however never came to change my sheet during my stay”

“Agent checked us in a mountain view instead of beach view which we booked for fireworks at night, after we refused then tried to check us in another unit with a 10% beach view between 2 buildings, it doesn’t match what we booked, they arranged it again finally we checked in the unit we booked after 3 and half long hours which we were dragging our luggage walked up and down the hill in the weather around 100 degrees outside, been throwing around like a ball, shower floor drain were clogged and……

“No beach view, and the beach is far from the hotel. There are many mosquitoes, the private pool lacks a filtration system and is not clean. The homestay only has a metal gate, and the front door cannot be locked—security is only provided by guards outside the compound. No sea view, no gym, not close to the beach, and no free shuttle service. The only advantages are the well-designed interior facilities and the host's willingness to communicate. ”

“불꽃놀이는 잘보입니다”

“Very disappointing experience with Rosie Hill Hotel in Phu Quoc. Communication was terrible, and getting a response from the staff was extremely frustrating. They were unresponsive, unhelpful, and showed little effort in addressing concerns or providing assistance. Good customer service should be a basic expectation in hospitality, but unfortunately, that was lacking here. I expected much better and would not recommend this hotel based on my experience.”

“I loved my stay and view”

“**Great views, but the facilities need work!** The property is clean, modern and family-friendly, with spectacular ocean views and fireworks every night. Unfortunately, the management and facilities let the experience down. Check-in took an hour, and don't expect to get your room before 2 pm. Luggage is left in a common room, so keep your valuables with you. Our room had no TV, fridge, freezer or microwave, despite the inconvenience of a longer stay. The Wi-Fi kept dropping out, and our power……

“房間很好，位置很好，價位合宜。完成住宿2晚的印花為何沒匯入呢？”

“This is the best stay I have had. The awesome view of island sunset and I can watch fireworks from the balcony every night. The room is super clean, has washer, dryer and full size refrigerator. ”

“Nice 2 bedroom apartment. Clean, comfortable and with views of the sea. Slight smell of damp, but that was throughout the whole tower, not just the room. Everything in the room worked fine and the host services was easy and punctual.”

“When checking in, the staff was late, did not explain the hotel equipment clearly, and did not organize the room items.”

“The room is very dirty. There is a lot of bed bugs in the room and I can’t sleep at all need to sleep in the couch. Tried to contact the owner for room changing and no one is taking responsibility.”

“這公寓的賣點就是景觀，無敵海景，每晚都能看到煙火，房間也寬敞，不過住滿7天才會給你換毛巾床單一次，如要求換就要付費。”

“You have to know there is no physical place to check in. You have to call a number they give us a nice and 2 days later they said we have to change ´´´we will upgrade yoû’´ it was only same condo but 2 floors higher. Not better. And ask us to change room one hour in advance 😡 be advise this place is nice but management is very poor”