「The staff were not friendly at all somehow rude and unwelcoming. They never smile and even seem very reluctant to greet you.
To be honest, this is not really a hotel, so don’t expect hotel-level service. They don’t properly clean the rooms. The “room service” basically means putting a new toilet roll in the bathroom they don’t even change the towels.
The breakfast is exactly the same every day, with very little variety.
But the most irritating part of the whole experience was the reception...
「Sehr nettes Personal. Trotz zu früher Anreise, sofort alles in die Wege geleitet, dass wir früher unser Zimmer beziehen konnten.
Das Frühstück war sehr lecker und mit leiser Musik und Blick aud die Rhone sehr sehr angenehm」
「I have traveled extensively and visited 45 countries, so I have stayed at many different hotels around the world. Unfortunately, my experience at this hotel was disappointing.
I was surprised that the hotel did not allow check-in until 4:00 p.m. When I arrived, the reception staff member was not particularly friendly or welcoming. Perhaps that is simply her usual manner, or perhaps I happened to arrive at a busy time, but as a guest, I would have appreciated a warmer and more welcoming...