室外泳池;泳池傘、躺椅

蘇瓦拉米灣諾富特酒店的評價

4 out of 5
蘇瓦拉米灣諾富特酒店
Queens Road, Lami Bay, Suva, Rewa

評價

8.0

很好

10 分評分,優異;714 則評價中有 226 則" "
8 分評分,不錯;714 則評價中有 296 則" "
6 分評分,一般;714 則評價中有 116 則" "
4 分評分,欠佳;714 則評價中有 49 則" "
2 分評分,很差;714 則評價中有 27 則" "

8.0/10 

整潔度

8.4/10 

職員與服務

8.0/10 

設施服務

7.6/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

hongmin

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
strongly recommend it
this hotel is so beautiful! very good price with the amazing view, I really love it so much. definitely will live here again next time
於 2023 年 3 月住了 4 晚
Radini Diniqa 於 2023年3月29日的回應
Bula Vinaka Hongmin,Firstly, thank you for choosing to stay with us. Thank you for your comments and rating us so highly. We are truly glad that you enjoyed your stay with us and we hope to see you back. Sincerely, Radini Diniqa, Assistant Reservations Manager.

10/10 優異

QI

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 4 晚
Radini Diniqa 於 2023年3月29日的回應
Bula Vinaka Qi,Thank you so much for rating us so highly and choosing to stay with Novotel Suva Lami Bay. We're really happy that you enjoyed your stay with us. We hope to see you back. Take care, Sincerely, Radini Diniqa, Assistant Reservations Manager

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務和客房舒適度
Seaview room is OK and comfort, but garden view room is dark and not clean.
於 2020 年 2 月住了 4 晚
Tim 於 2020年3月2日的回應
Dear Guest, Thank you for posting your review and we were pleased to see that you enjoyed your stay. I would always recommend upgrading to our ocean view rooms as our views are fantastic and best enjoyed rather than opting for our lead-in room type of garden view. Vinaka and kind regards

8/10 不錯

真實旅客

商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice sea view, good breakfast and good service. One thing for improvement however - there is no lift in the hotel. Hotel guests staying on 2nd level have to bring their luggage up the 2nd floor by themselves.
於 2019 年 11 月住了 5 晚
Tim 於 2019年12月8日的回應
Bula and thanks very much for posting your comments and review. We were very pleased to see that you enjoyed staying at Lami Bay. I note your comment about the luggage. Being only a 2 story hotel we do not have lifts. However, we do employ a porter and also other staff can most certainly assist with the guest's luggage. Thank you for pointing this out as it is a timely reminder for our staff to look out for guests that need assistance. We do hope to see you again in the future. Vinaka and kind regards

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 4 晚
tim 於 2018年10月16日的回應
Many thanks for rating us so highly - we really appreciate it. We do hope to see you back again in the future. Vinaka and kind regards

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常棒 位置好 离苏瓦市中心几分钟车程 价格优惠 房间面海 超级海景 适合发呆

8/10 不錯

louis

讚好:住宿狀況

10/10 優異

JACKY

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Sami

Excellent staff
於 2024 年 4 月住了 2 晚
Radini Diniqa 於 2024年4月22日的回應
Bula Vinaka Sami,Thank you so much for taking the time to leave us feedback and humbled for rating us so highly.We're truly happy to hear that the team were welcoming and that your stay went well. We do hope to see you again until then do take care & VINAKA VAKALEVU. Warm Regards, Radini Diniqa, Asst, Reservations Manager.

10/10 優異

Evelyn

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
A stunning hotel in a peaceful setting directly on the water. All rooms are beautiful, and furnished to a high standard, with an outlook directly onto the still water of Lami bay. Staff were friendly and charming.
於 2024 年 4 月住了 2 晚
Radini Diniqa 於 2024年4月17日的回應
Bula Vinaka Evelyn,We are humbled by your kind feedback and appreciate you taking the time to share your rating & comments with us. The hotel is situated in a unique and beautiful location, away from the hustle and bustle of the city, surrounded with magnificent bay views. We hope to see you back again in the future. Kind Regards, Radini Diniqa, Asst. Reservations Manager

10/10 優異

Petra

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Schönes, sauberes Hotel mit nettem Pool. Gut war auch der überdachte Balkon, da es häufig regnete. Das Dinner und das Frühstück waren hervorragend.
於 2024 年 3 月住了 1 晚
Radini Diniqa 於 2024年4月1日的回應
Bula Vinaka Petra,Thank you for your review and for choosing our hotel. We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Kind Regards, Radini Diniqa, Asst. Reservations Manager

10/10 優異

Zen

讚好:整潔度、職員與服務和住宿狀況
Staff were extremely helpful and nice. Booked again for a night on the way to Nadi
於 2024 年 3 月住了 2 晚
Radini Diniqa 於 2024年4月1日的回應
Bula Vinaka Zen,Thank you for your review and for choosing our hotel. We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Kind Regards, Radini Diniqa, Asst. Reservations Manager

10/10 優異

Noa

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
Radini Diniqa 於 2024年3月20日的回應
Bula Vinaka Noa,Thank you for your review and for choosing our hotel. We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Kind Regards, Radini Diniqa, Asst. Reservations Manager

10/10 優異

Kamoe

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great customer service
於 2024 年 3 月住了 3 晚
Radini Diniqa 於 2024年3月8日的回應
Bula Vinaka Kamoe,Thank you so kindly for your comments and rating us so highly. We are truly happy to know that you had a lovely stay with us. Thank you so much for choosing Novotel Suva and we hope to see you back, until then take care. Kind Regards, Radini Diniqa, Asst. Reservations Manager

4/10 欠佳

Christine

於 2024 年 2 月住了 1 晚
Radini Diniqa 於 2024年3月21日的回應
Bula Vinaka Christine,Thank you kindly for staying with us.Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further.Kind Regards, Radini Diniqa, Assistant Reservations Manager

10/10 優異

Krystle

於 2024 年 2 月住了 1 晚
Radini Diniqa 於 2024年3月21日的回應
Bula Vinaka Krystle,Thank you for your review and for choosing our hotel. We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Kind Regards, Radini Diniqa, Asst. Reservations Manager

8/10 不錯

Pratap

商務旅客
讚好:職員與服務
Excellent GM, Mareile. Great personality and exceptional understanding of customer service. What an asset to Novotel.
於 2024 年 2 月住了 5 晚
Radini Diniqa 於 2024年2月22日的回應
Bula Vinaka Mr. Pratap Singh,Thank you so much for taking the time to leave us feedback. We have shared your comment with our team.Kind Regards,

4/10 欠佳

Edwin

I have been a regular to this property since last 10 or more years , However after Covid and reopening (after a long renovation etc ) this was my first visit. My Favorite wing of the hotel is still closed for some reason. I was shocked the Deluxe room seemed so small and tiny , whilst the size ahs not changed i was used to the slightly bigger rooms for some reason, There is no outdoor chair and table for the balcony, i had to pull out a chair and make myself comfortable outside for fresh Air. The Mini Fridge only had a packed of milk, No Bottle Water complementary. The room used to have a feedback form, it did not have it, The Breakfast was the most shocking change that i have realized - Previously everything was on Buffet and the choices seemed endless, the desserts were more in variety. Noe it seems you chose only from a small portion of dessert and drinks , The actual breakfast have to ask on order and the servings are no where close to what one needs to fil up for a good day ahead. Even the choices to order were not much. The rates seemed to have gone ahead whilst the services went right done the opposite lane.. For me, not planning to revist any tme soon... BIG NO
於 2024 年 1 月住了 1 晚
Radini Diniqa 於 2024年1月25日的回應
Bula vinaka Edwin,It is with great disappointment to read that you according to your description you did not enjoy your stay and had different memories. We have had a great response to the fresh new look and feel of the renovated part of the hotel and we still have fantastic re-openings planned for this year, which includes a complete refurbishment of the Nadi wing rooms, new outdoor furniture for all rooms, new pool furniture and a new look for the interior of the lobby and restaurant in conjunction with a full breakfast buffet set up that will enable us to offer a variety of hot dishes on the buffet for your to enjoy the way you like your breakfast. I am terribly sorry this stay didn’t live up to your expectations. Vinaka & best regards,Mareile Jerosch-HoehnGeneral Manager

6/10 一般

pascal

讚好:客房舒適度
於 2024 年 1 月住了 1 晚
Radini Diniqa 於 2024年1月25日的回應
Bula Vinaka Pascal,Thank you kindly for staying with us and taking your time for reviewing us as only through this we can better and improve our services and facilities. Kind Regards, Hotel Management.

10/10 優異

Freddy

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 6 晚
Radini Diniqa 於 2024年1月25日的回應
Bula Vinaka Freddy,Thank you so kindly for your comments and rating us so highly. We are truly happy to know that you had a lovely stay with us. Thank you so much for choosing Novotel Suva and we hope to see you back, until then take care.Kind Regards, Radini Diniqa, Asst. Reservations Manager

10/10 優異

Asif

於 2023 年 12 月住了 1 晚
Radini Diniqa 於 2024年1月25日的回應
Bula Vinaka Asif,Thank you so kindly for your comments and rating us so highly. We are truly happy to know that you had a lovely stay with us. Thank you so much for choosing Novotel Suva and we hope to see you back, until then take care.Kind Regards, Radini Diniqa, Asst. Reservations Manager

8/10 不錯

Ramise

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 3 晚
Radini Diniqa 於 2024年1月25日的回應
Bula Vinaka Freddy,Thank you kindly for staying with us and taking your time for reviewing us as only through this we can better and improve our services and facilitiesThank you so much for choosing Novotel Suva and we hope to see you back, until then take care.Kind Regards, Radini Diniqa, Asst. Reservations Manager

6/10 一般

Sojung

讚好:設施服務和住宿狀況
It supposed to be a nice hotel, but I got a bed bug this time. Regarding its price and reputation, that shouldn't be happened. --;
Radini Diniqa 於 2024年2月2日的回應
Dear Sojung Kim, Thank you for sharing your experience from your stay with us. First & foremost, please accept our sincerest apologies for the unsatisfactory experience you had during your time with us. We have discussed this our respective team for 'better' thorough inspections even with our regular room fumigation conducted. Also, our sincere apologize that this was not resolved at the time.Therefore, we would like to offer a 1-night complimentary stay for yourself with us. Looking forward forward to your favorable reply.Vinaka & Kind Regards, Radini DiniqaAssistant Reservations Manager

4/10 欠佳

JAMES (THOMASTOWN)

不滿:職員與服務
於 2023 年 12 月住了 2 晚
Radini Diniqa 於 2023年12月22日的回應
Dear James,Thank you kindly for staying with us and taking your time for reviewing us as only through this we can better and improve our services and facilities. We sincerely apologies that our facilities/services did not live up to your expectations. Kind Regards, Radini Diniqa, Asst. Reservations Manager

8/10 不錯

Kim

商務旅客
讚好:職員與服務和客房舒適度
Lovely staff and beautiful location. The pool and gym were very nice. The hotel is very isolated with no other places to eat or shop in the vicinity. There is no airport shuttle despite Hotels.com advertising that so you need to add another $100 onto the costs.
於 2023 年 12 月住了 5 晚
Radini Diniqa 於 2023年12月18日的回應
Bula Vinaka Kim,Thank you for staying with us.We’re really grateful and appreciate you taking the time to share your rating & comments with us.We're truly happy to hear that the team were welcoming. The location of hotel takes you out from the city few minutes but we do pride ourselves of having one of the best scenery in Suva.The hotel does not provide airport shuttle but we do assist guests with arranging taxi to go to airport that costs FJD40 one-way.We do hope to see you again until then do take care & VINAKA VAKALEVU. Warm Regards, Radini Diniqa, Asst, Reservations Manager.

10/10 優異

Madhwari

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were excellent.
於 2023 年 11 月住了 6 晚
Radini Diniqa 於 2023年12月18日的回應
Bula Vinaka Madhwari,Thank you for your review and for choosing our hotel. We are truly happy to hear that the team were amazing with their service delivery and for rating us so highly. We certainly hope to see you back again.Kind Regards, Hotel Management

8/10 不錯

Navin

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overpriced and food is expensive.
於 2023 年 11 月住了 4 晚
Radini Diniqa 於 2023年12月18日的回應
Bula Vinaka Navin,Thank you for choosing to stay with us and sharing your reviews and we are sorry that we didn't live up to your expectations. We have shared your comments with the team on how and where we can improve our services. Kind Regards, Hotel Management

10/10 優異

N J

於 2023 年 11 月住了 3 晚
Radini Diniqa 於 2023年12月18日的回應
Bula Vinaka N J,Thank you for your review and for choosing our hotel. We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Kind Regards, Radini Diniqa

10/10 優異

Shelley

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Radini Diniqa 於 2023年11月20日的回應
Bula Vinaka Shelley,Thank you for your review and for choosing our hotel. We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Kind Regards, Radini Diniqa, Asst. Reservations Manager

10/10 優異

Geoffrey

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 4 晚
Radini Diniqa 於 2023年11月20日的回應
Bula Vinaka Geoffrey,Thank you for your review and for choosing our hotel. We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Kind Regards, Radini Diniqa, Asst. Reservations Manager

10/10 優異

Bethel

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Thank you Lami Bay Novotel for warm a
於 2023 年 11 月住了 3 晚
Radini Diniqa 於 2023年11月9日的回應
Bula Bethel,Thank you so kindly for your comments and rating us so highly. We are truly happy to know that you had a lovely stay with us. Thank you so much for choosing Novotel Suva and we hope to see you back, until then take care. Kind Regards, Radini Diniqa, Asst. Reservations Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Radini Diniqa 於 2023年11月3日的回應
Bula Vinaka,Thank you so kindly for your comments and rating us so highly. We are truly happy to know that you had a lovely stay with us. Thank you so much for choosing Novotel Suva and we hope to see you back, until then take care. Kind Regards, Radini Diniqa, Asst. Reservations Manager

6/10 一般

Lingam

家人同遊
Not good sv
於 2023 年 10 月住了 4 晚
Radini Diniqa 於 2023年11月1日的回應
Dear Lingam,Thank you kindly for staying with us and taking your time for reviewing us as only through this we can better and improve our services and facilities. We sincerely apologies that our facilities/services did not live up to your expectations. We will strive to do better. Kind Regards, Hotel Management

8/10 不錯

Karl

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 6 晚
Radini Diniqa 於 2023年10月23日的回應
Bula Vinaka Karl,Thank you kindly for staying with us and for taking your time for sharing your feedback. Our sincere apologies that our facilities/services did not live up to your expectations. Kind Regards, Hotel Management

10/10 優異

Rajendra

於 2023 年 10 月住了 1 晚
Radini Diniqa 於 2023年10月23日的回應
Bula Vinaka Rajendra,Thank you so kindly for your comments and rating us so highly. We are truly happy to know that you had a lovely stay with us. Thank you so much for choosing Novotel Suva and we hope to see you back, until then take care. Kind Regards, Radini Diniqa, Asst. Reservations Manager

8/10 不錯

Prakash

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Radini Diniqa 於 2023年10月23日的回應
Bula Vinaka Prakash,Thank you kindly for staying with us and for taking your time for sharing your feedback. Our sincere apologies that our facilities/services did not live up to your expectations. Kind Regards, Hotel Management

10/10 優異

ravikash r (san bruno)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
excellent
於 2023 年 10 月住了 2 晚
Radini Diniqa 於 2023年10月23日的回應
Bula Vinaka Ravikash,Thank you so kindly for your comments and rating us so highly. We are truly happy to know that you had a lovely stay with us. Thank you so much for choosing Novotel Suva and we hope to see you back, until then take care. Kind Regards, Radini Diniqa, Asst. Reservations Manager

8/10 不錯

Pritika

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The only thing I didn’t like was due to the maintenance there was no hot water which was really annoying
於 2023 年 10 月住了 3 晚
Radini Diniqa 於 2023年10月16日的回應
Bula Vinaka Pritika,Thank you for choosing to stay with us and sharing your reviews. We sincere apologies for the inconvenience you faced during your stay with hot water system. This has been shared with our Engineering team & hotel management for better efficient monitoring on facilities. . We do hope to see you again until then do take care & VINAKA VAKALEVU. Warm Regards, Radini Diniqa, Assistant Reservations Manager.

10/10 優異

madhu

於 2023 年 9 月住了 1 晚
Radini Diniqa 於 2023年10月4日的回應
Bula Vinaka Madhu,Thank you so much for taking the time to leave us feedback. It truly means so much to us to see that you enjoyed your stay. Thank you for staying with us and we do hope to welcome you back again. Kind Regards, Radini Diniqa, Asst. Reservations Manager

10/10 優異

Daniel

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Radini Diniqa 於 2023年10月3日的回應
Bula Vinaka Daniel,Thank you for choosing us and for the incredible 5-star rating. We are truly humbled to see that you enjoyed your stay with us and do hope to welcome you back again. Vinaka Vakalevu & Kind Regards, Radini Diniqa, Asst. Reservations Manager

2/10 很差

Pranita

於 2023 年 9 月住了 3 晚
Radini Diniqa 於 2023年9月26日的回應
Bula Vinaka Ms Pranita,Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further.Feel free to contact General Manager, Mareile Jerosch-Hoehn on gm@novotelsuva.com.fj.Thank you once again for staying with us.Kind Regards,

10/10 優異

LILIAN

於 2023 年 9 月住了 2 晚
Radini Diniqa 於 2023年9月21日的回應
Bula Vinaka Lilian, Thank you for kind review and for rating us so highly. We are truly humbled and glad that your stay was an enjoyable one. We look forward to welcoming you back to the hotel in the near future. Kind Regards

6/10 一般

Azim

家人同遊, 親子同遊
讚好:職員與服務
不滿:住宿狀況
Booked room was not what I expected. Am frequent traveller
於 2023 年 9 月住了 1 晚
Radini Diniqa 於 2023年9月12日的回應
Bula Vinaka Azim,Thank you kindly for staying with us and taking your time for reviewing us as only through this we can better and improve our services and facilities. We sincerely apologies that our facilities/services did not live up to your expectations. We have shared your constructive comments with the team for improvements. Kind Regards,

8/10 不錯

faye

讚好:住宿狀況和客房舒適度
Ease of check-in
We stayed just for 1 night. Bed was comfortable and the room quiet even though it's next to the main road Check-in was straightforward
於 2023 年 9 月住了 1 晚
Radini Diniqa 於 2023年9月13日的回應
Bula Vinaka Mrs Faye Donaldson,Thank you kindly for staying with us and taking your time for reviewing us as only through this we can better and improve our services and facilities. We have shared your constructive comments with the team for improvements. Kind Regards,

8/10 不錯

Rachel

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice location away from center of town. Excellent staff, and my favorite breakfast buffet.
於 2023 年 9 月住了 1 晚
Radini Diniqa 於 2023年9月11日的回應
Bula Vinaka Rachel,We’re really grateful and appreciate you taking the time to share your rating & comments with us. The hotel is certainly located in a very unique yet beautiful place with spectacular view which you also liked. Truly glad to hear that you enjoyed the breakfast buffet and that the staff were welcoming and helpful. Kind Regards,

10/10 優異

Shareen

於 2023 年 8 月住了 1 晚
Radini Diniqa 於 2023年9月28日的回應
Bula Vinaka Shareen,Thank you again for your 5-star rating and for being an amazing part of our journey. We’re humbled by your support and look forward to having you stay with us again. Once thank you for staying with us. Vinaka & Kind Regards, Hotel Management

10/10 優異

MINARII CHANTAL

於 2023 年 8 月住了 3 晚
Radini Diniqa 於 2023年9月11日的回應
Bula Vinaka, Thank you so much for taking the time to leave us feedback and humbled for rating us so highly.We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Kind Regards,

10/10 優異

Ramise

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Radini Diniqa 於 2023年9月11日的回應
Bula Vinaka, Thank you for your review and for rating us so highly. We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Kind Regards,

10/10 優異

Manjila

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
Clean, comfortable , great staff and delicious food. Very peaceful getaway near the sea.
於 2023 年 9 月住了 1 晚
Radini Diniqa 於 2023年9月9日的回應
Bula Vinaka Manjila,Thank you for your kind comments and rating us so highly. We're glad to hear that your enjoyed your stay from the food to the location as well as amazing team. We do hope to see you again in the near future. Kind Regards

10/10 優異

nina

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very Clean, quiet and friendly staffs
於 2023 年 8 月住了 8 晚
Radini Diniqa 於 2023年9月5日的回應
Bula Vinaka Nina,Thank you for your review and for choosing to stay with us. We are truly glad and humbled that you enjoyed your stay and look forward to having you stay with us again. Kind Regards,