波西尔城天鹅湖附近酒店

“Staff was outstanding and very helpful and very courteous. Cannot say enough about how easy it was to communicate with them. Breakfast was the best I have had in years. My compliments to the chef.”

“The breakfast menu was good and had a variety of options. The parking was safe. The location was great! The room was clean.”

“Was charged more than the reservation made!”

“Great stay! Friendly staff. Only thing, we reserved a room with 2 queen size beds and we got 2 full size beds. A little uncomfortable sharing with family. But the stay was great!”

“The property was beautiful. Staff was amazing. Breakfast was delicious. The bathtub was disgusting & full of mold - Lots of it. Theshower head was broken also ”

“The stay ok for one night”

“The good....The room was really clean, the decor was beautiful and the bed was so so comfortable. There was a lot of pillows, the AC worked great, and there were plugs on the bedside walls, next to the side tables to charge phones etc. It was downtown , and the staff was kind. The ok...The bathroom was mostly clean, but dirt was built up in the corners of the bathroom floors, the paint was chipped along the floor boards, the jetted tub showed signs of corrosion. I was really looking……

“This was my second stay at this location. For some reason the exterior doors were poorly sealed (2x). Many small bugs flying around room. Had to jam towel in door gaps to try and mitigate.”

“The lady working the breakfast this morning was so kind and helpful. my daughter and I have a gluten allergy and could not eat the biscuit breakfast sandwiches that were out. She went and found quiche for us. She was so kind. Also, the property is very clean. The room was spotless. The staff overall were just completely welcoming and helpful. Thank you”

“The light bulbs in the lamps would not work.”

“Staff was very friendly. Room was clean. Breakfast was too small to feed entire hotel. Elevator broke when I was in it. Construction going on with no warning on website. Several charges to my room still pending a week later with no action taken after I have called several times.”

“It was so-so! No breakfast, no microwave, no bottled water!”

“Everything was great, the staff was AMAZING, especially Ms. Kathy and the front desk staff. I highly recommend staying at this property. ”

“We always stay at this hotel. It’s convenient to everything and the hotel is always clean and staff is amazing. ”

“The staff and the bar were the best part of our stay. Each person was extremely helpful and courteous.”

“After checking in and entering our room #421 the room felt warmer than the AC unit stating 64*. We were gone most of the day Friday but when we returned the room was very warm. I just assumed the AC unit would eventually cool the room down some. Around midnight the unit showed FO (Freon out) so the rest of the night we sweated it out. Saturday I inform the clerk at the desk and he did have a new unit put in while we were gone. The two drawers to the desk/dresser would not stay closed. I will say……

“good ”