“I arrived at the property with an injury that made moving very difficult. We were greeted by a lovely young woman who took care of our check in, luggage, parking, ice and insured that i woul be comfortable and well taken care of. For the next 3 days we enjoyed amazing service by pleasant and unfailingly helpful staff. Couldn't have asked for more!”
“Loved everything. The breakfast is a must. The staff are sweet. The location is absolutely perfect and the rooms are very nice.
The one issue is the music in the courtyard restaurant and bar, which gets louder on Friday and Saturday night. The windows block the noise very well, so on weeknights it wasn't an issue. But Friday and Saturday they turned it up further and it interfered with our sleep. It is a pity that a 5 star hotel prioritizes the weekend fun for locals over paying travelers……
“Städningen var inte särskilt bra. Trots tillsägelse så var det ändå smutsigt på golvet och smutsigt på sängkläder. Bra läge gick buss utanför och det fanns Ica alldeles bredvid.”
“Källarvåning. Lagom stort rum för en person.
Frukosten PERFEKT, mycket gott.
Önskar att gången i källaren kunde vara slät, det var några "trappsteg" i gången. Det blev väldigt varmt i rummet, dålig ventilation. ”
“Hotel Esplanade is a unique hotel. It is wonderfully “dated” with character and comfort. We stayed in a very nice and spacious suite with a harbor view. As we stayed for 5 nights, an improvement would be a dresser to unpack and store clothing more easily. The hotel has a fantastic, friendly and helpful staff. We especially appreciated Joanna at the front desk. The breakfast was quite nice and well taken care of. Great location makes it very highly recommended in every way.”
“We booked this hotel because it is one of the few hotels in city centre has offsite car parks available as we know it is very challenging to find car park in the city centre of Stockholm However when we arrive the check in personnel told us all the car parks are fully occupied and they have only five car parks for guest use. My first feeling is that they should make it clear it is only limited number of car parks. Then we asked it we can book a car park tomorrow. Then they said it is first come……
“wonderful location of the hotel. breakfast was fine. The position of the air-conditioner in the penthouse is right above the head on the left and somehow it had some strange noise. Had to sleep with the air-con off for several nights. Fortunately it was not too hot. Knew the room was fairly small when booking, not complaining, just left the luggage on the plank in the toilet and covered it with a raincoat bought from a museum . Problem solved. Couldn't leave it on the floor due to knee problems.……
"The hotel is very conveniently located, right next to the central station, and there are many different restaurants nearby.
However, the room windows are very close to the road, making it quite noisy. Housekeeping service was average, as the staff did not replace our towels during cleaning."